pnightingale
Forum Replies Created
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Forum: Plugins
In reply to: [Modula Image Gallery - Photo Grid & Video Gallery] No way to enter subtitlesThat fixed it! Thank you, Mihaela!
Forum: Plugins
In reply to: [Modula Image Gallery - Photo Grid & Video Gallery] No way to enter subtitlesThe text that I have entered in the caption field does not appear when hovering over the image, like it does in the demo.
So if that is where I am supposed to enter it, perhaps there is some conflict with another plugin, or with my theme that is making it not show up?
Forum: Plugins
In reply to: [WooCommerce] Order being placed with no shipping method selectedAha! I was finally able to recreate the problem!
Thanks for your insight, svseeker.
It seems that the PayPal Express checkout is the problem. Adding items to a cart when not logged in, and then clicking on the “Checkout with PayPal” button rather than the woocommerce checkout button is what allows it to be paid without selecting a shipping method. So disabling Guest Checkout does not solve the problem, but rather disabling PayPal express checkout. This requires a customer to go through the woocommerce checkout before proceeding to paypal payment, which means woocommerce has a chance to calculate shipping before handing it off to paypal.
Honestly, I don’t see the benefit in having PayPal Express checkout installed anyway. Hopefully this solves the problem.
Forum: Plugins
In reply to: [WooCommerce] Order being placed with no shipping method selectedI can confirm that in both instances that this happened, it was with a ‘guest’ order. Although I have had many other guest orders go through properly, so I didn’t think this was relevant.
I thought it might have had something to do with PayPal as well, if they select paypal checkout instead of my checkout, but in trying to recreate the issue, I was not able to cause the problem that way either.
You can’t really troubleshoot this issue by disabling plugins, because it happens so infrequently that you could disable a plugin for weeks, and still not know if it solved the issue. In the meantime, no one would be able to properly place orders on my website anyway, because I rely on the plugins to make it function properly.
I could try disabling guest checkout and see if I have any more issues with this.
svseeker, it sounds like you have had a lot more cases of this — has it always been a guest order?