Forum Replies Created

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support pointerer

    (@pointerer)

    Hi Eoin, thanks for the report — and apologies for the late reply!

    This has since been addressed: admin email notifications were added in a later release. Please update to the latest version (1.2.3) and the store admin will receive an email whenever a customer submits a withdrawal request.

    If it still doesn’t arrive after updating, it’s worth checking your site’s general email delivery (a test: see whether other WooCommerce emails like order confirmations are coming through) — but the notification itself is now built in.

    Let me know if you need anything else!

    Plugin Support pointerer

    (@pointerer)

    Hi! Woodmart uses its own custom My Account templates, which can bypass the standard WooCommerce hooks my plugin relies on to display the button automatically — that’s why it doesn’t show up.

    The fix is to use the built-in shortcode, which works independently of the theme: create a new page (e.g. “Withdrawal Request”), add [mpeu_withdrawal_form] to it, and link it from your footer or menu. It works for both logged-in customers and guests.

    I’ve also added this to the plugin’s FAQ for reference. Hope this helps!

Viewing 2 replies - 1 through 2 (of 2 total)