Hi Eoin, thanks for the report — and apologies for the late reply!
This has since been addressed: admin email notifications were added in a later release. Please update to the latest version (1.2.3) and the store admin will receive an email whenever a customer submits a withdrawal request.
If it still doesn’t arrive after updating, it’s worth checking your site’s general email delivery (a test: see whether other WooCommerce emails like order confirmations are coming through) — but the notification itself is now built in.
Let me know if you need anything else!
Hi! Woodmart uses its own custom My Account templates, which can bypass the standard WooCommerce hooks my plugin relies on to display the button automatically — that’s why it doesn’t show up.
The fix is to use the built-in shortcode, which works independently of the theme: create a new page (e.g. “Withdrawal Request”), add [mpeu_withdrawal_form] to it, and link it from your footer or menu. It works for both logged-in customers and guests.
I’ve also added this to the plugin’s FAQ for reference. Hope this helps!