Hi @stephanieliy,
Thank you for your reply, that makes sense. We’re still trying to get more details from the donors, still not sure what the issue was but can’t move forward until we hear back from them. Thanks again for your help.
Thanks, @benmeredithgmailcom, that’s exactly what we’re doing. I’m wondering though – is it possible at all that a request could’ve been sent from GiveWP to Stripe without any record of it left anywhere in GiveWP?
