Password Protect WordPress Page Support
Forum Replies Created
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Hi @gaixinhphoto,
Thanks for reaching out to us last night.
It turns out you’re using our PCP Global passwords, which are available in our PPWP Pro version only. That was why…
To protect content sections in PPWP Lite (Free) version, please use the following shortcode instead.
[ppwp passwords= "password1 password2"] Your content [/ppwp]Here is our documentation for your reference:
https://passwordprotectwp.com/docs/password-protect-wordpress-content-sections/Alternatively, you can use our Section Protection, which is working for you.
By the way, next time, please drop us an email at hello(at)preventdirectaccess.com so that we can assist you faster.
- This reply was modified 4 years, 1 month ago by Password Protect WordPress Page Support.
Forum: Plugins
In reply to: [PPWP - Password Protect Pages] Bulk Import PasswordsHi @thehonestape,
Thanks for reaching out to us last night.
Yes, it’s possible to bulk upload passwords with our plugins.
Our PPWP Free (Lite) version allows you to add multiple passwords to your protected page at once.
Simply enter one password per line, press “Submit” and you’re done (see our attached screenshot).
That said, depending on your hosting server restriction, you may need to insert passwords in batches, e.g. 50-100 passwords at a time.
We do have a more advanced feature helping you import thousands of passwords with just a click.
To advise you on the most suitable solution, may we know how many passwords you want to generate?
You might also want to go to our live chat or drop us an email at hello(at)preventdirectaccess.com so that our team can support you faster.
Forum: Plugins
In reply to: [PPWP - Password Protect Pages] Can’t Get Rid of the Password Log In PageHi @chrisjconklin,
Hope you’re doing well as usual.
We haven’t heard back from you for a while now. So we’d like to follow up wondering if we can be of any further assistance.
Have you managed to get the issue resolved yet, @chrisjconklin?
Please reply to this support thread or drop us an email at hello(at)preventdirectaccess.com so that we can assist you further.
Awaiting your reply.
Forum: Plugins
In reply to: [PPWP - Password Protect Pages] Limit attempts to accessHi @sibbo100,
How are you today?
It’s been a while since the last time we talked. So we’d like to follow up and see how things are going.
Have you had a chance to try out our PPWP Pro plugin yet?
Is there anything else that we can do to help, @sibbo100?
Please reply to this support thread or drop us an email at hello(at)preventdirectaccess.com so that our team can assist you further.
Awaiting your reply.
Forum: Plugins
In reply to: [PPWP - Password Protect Pages] It – just – doesn’t – work.Hi @mrfresch,
Hope you’re doing well as usual.
We haven’t heard back from you for a while now. So we’d like to follow up and see how things are going.
Does our answer make sense to you?
Is there anything else that we can do to help, @mrfresch?
Please reply to this support thread or drop us an email at hello(at)preventdirectaccess.com so that our team can support you faster.
We look forward to hearing from you soon.
Just an update, the issue is resolved with the user via our chat support.
It turns out to be a conflict with OceanWP theme. Our team has helped @jefferyliu customize the password form with some custom codes.
Everything works well now.
We’re working on a permanent solution for the conflict and will definitely keep you guys posted once it’s done.
Cheers,
Hi @kdegraftmrm,
How are you today?
We haven’t heard back from you guys for a while now. So we’d like to follow up and see if there is anything else that we can do to help.
Have you had a chance to check out our email sent from hello(at)preventdirectaccess.com yet, @kdegraftmrm?
Please reply to this support thread or our support email so that we can assist you further.
Awaiting your reply.
Hi @gaixinhphoto,
Hope you’re doing well as usual.
We haven’t heard back from you for a while now. So we’d like to follow up and see how things are going.
Could you please reply to this support thread or drop us an email at hello(at)preventdirectaccess.com so that we can assist you further, @gaixinhphoto?
We look forward to hearing from you soon.
Hi @kdegraftmrm,
Actually, we have a more advanced feature for you to generate multiple sitewide passwords at once.
It looks like one of your colleagues reached out to us via our support email. We replied to the request but haven’t heard back yet.
Could you guys please reply to our email, which was sent from hello(at)preventdirectaccess.com so that we can guide you accordingly?
Looking forward to hearing from you.
Hi @gaixinhphoto,
Don’t worry. We’ve always got your back.
We always offer our customers good value for money. Our plugin surely will never let you disappointed. Not to mention that as a premium user, you always get our priority support and continuous updates.
Anyway, we’re more than happy to come up with a solution that works best for us.
Could you please drop us an email at our support email – hello(at)preventdirectaccess.com so that we can discuss it faster, @gaixinhphoto?
Awaiting your reply.
Hi @gaixinhphoto,
Thanks for reaching out to us.
As for your concerns, let us explain a little bit so that it’s easier for you to understand how our PPWP Lite (Free) version works.
#1. Our PPWP Lite plugin allows you to unlock protected content sections at once, providing that they’re protected with the same passwords and located on the same page.
To unlock all protected sections on your site, you’ll need our PPWP Pro version. You can use either Shortcode Global (PCP) passwords or Master passwords to achieve that.
#2. With our PPWP Lite version, Master passwords can unlock Posts only.
In case of partial protected content, you’ll need our PPWP Pro. So we wonder which “results” you want to be reported under our Master passwords section…
Anyway, do you mind sharing with us what you want to achieve with our plugins, e.g. your use case, in more detail?
You might also want to go to our live chat or drop us an email at hello(at)preventdirectaccess.com so that our team can support you faster.
Hi @kdegraftmrm,
Thanks for reaching out to us.
Yes, it looks possible with our plugins. At the moment, we do have a few solutions for you to generate sitewide passwords.
To advise you on the best one, may we know:
- How many passwords do you want to generate?
- Are you using our PPWP Lite (Free) or Pro version?
You might also want to send these details to our support email – hello(at)preventdirectaccess.com so that our team can support you faster.
Looking forward to hearing from you soon, @kdegraftmrm.
Hi @jefferyliu,
Thanks for reaching out to us.
At first glance, it could be a caching issue.
Could you please try another browser and see if it works?
If the issue still persists, please go to our chat support so that we can assist you faster.
https://passwordprotectwp.com/support/live-chat/We look forward to hearing from you.
Hi @wood1e,
Thanks for reaching out to us.
Glad to hear that our PPWP plugin works for you.
As for the redirection, so far, we haven’t encountered a similar issue to yours.
To assist you better, could you please provide us with a sample protected page URL and its passwords to double-check?
You might also want to send these details to our support email – hello(at)preventdirectaccess.com so that our team can support you faster.
Looking forward to hearing from you soon.
Forum: Reviews
In reply to: [PPWP - Password Protect Pages] Useless PluginHi @jofftornea23,
First of all, we’re sorry to hear about your experience with our plugin.
Could you please let us know what doesn’t work for you so that we can assist you further?
Our support team is always here to help you resolve any of issues very quickly.
It’s best if you could drop us an email with more details to our support email – hello(at)preventdirectaccess.com.
I’m convinced if you allow us to help, everything will be sorted out immediately.
Nina
