pratik001
Forum Replies Created
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Hi there,
We have fixed this issue in our latest update.
Please update to the latest version of the plugin.Regards,
Pratik
Forum: Themes and Templates
In reply to: [Responsive] Remove sidebar on checkout pageHi there,
Thank you for reaching out.
Please navigate to Customize->Sidebar->Layout. There, you’ll find alignment controls for sidebar position and option to turn off visibility of sidebar. Click on the eye icon to hide your sidebar.
Regarding the Useful Plugins recommendation, those plugins are from our sister brand. We tried importing and using those plugins and didn’t face any issues. Perhaps one of your plugins is causing some conflict with our plugins. I would recommend you raising the issue with details on [email protected] so our team can better assist you.
Regards,
Pratik
Forum: Themes and Templates
In reply to: [Responsive] Logo in header – size changesHi there,
In case you need some gap between your navigation menu and logo, you can add another media query in custom css:
@media screen and ( min-width: 767px ) and ( max-width: 983px){
#site-navigation{ margin-left:50px; }}
You can set the max/min and margin values as per your preference.
This is a temporary fix. We have added the issue you reported to our development roadmap and it will be fixed in an upcoming release.
Feel free to reach out if you have any further questions.
Best Regards,
Pratik
Forum: Themes and Templates
In reply to: [Responsive] Logo in header – size changesHi there,
Thank you for reaching out.
Please adding this custom css.
@media screen and ( min-width: 767px ){
#site-navigation{ max-width: fit-content; }.container .row { justify-content: space-between; }}
This will prevent the styles from affecting mobile menu.
You can set min-width value to the mobile menu breakpoint value you have set in customizer in case you’ve changed it.
Regards,
Pratik
- This reply was modified 2 years, 1 month ago by pratik001.
Forum: Themes and Templates
In reply to: [Responsive] Logo in header – size changesHi there,
Thank you for bringing this issue to our notice.
I checked and was able to replicate this issue on my end. For now I would suggest you to add some custom css as a temporary fix.
#site-navigation{
max-width: fit-content;}
This should work for now.
Please let me know if this resolves your issue.
Regards,
Pratik
Forum: Themes and Templates
In reply to: [Responsive] Logo in header – size changesHi there,
Thank you for reaching out.
Responsive theme provides the option to set site logo width.
Please navigate to Customize->Site Identity . From there you can set a logo and change its width.
Hope this helps resolve your issue.
Regards,
Pratik
Forum: Themes and Templates
In reply to: [Responsive] Upgrade broke child themeHi there,
Thank you for reaching out.
Unfortunately we do not provide support for child themes. With each update some changes are introduced which might cause your child theme to break. You have to analyse the theme code and make code changes in your child theme to accommodate for those changes.
Regards,
Pratik
Forum: Themes and Templates
In reply to: [Responsive] Child themeHi there,
The code is indeed correct and you can add it to function.php file.
Regards,
Pratik
Team Cyberchimps
Forum: Themes and Templates
In reply to: [Responsive] Child themeHi there,
Thank you for reaching out.
You have to add the code to function.php of your child theme.
Feel free to reach out for any further queries.
Best Regards,
Pratik
Team Cyberchimps
Forum: Themes and Templates
In reply to: [Responsive] Move menu side by sideHi there,
Thank you for reaching out.
To change header menu position go to customize->Header->Primary Header. There you will find options for header layout. Change it to horizontal. Your navigation menu will come on right.Hi there,
Thank you for reaching out.
I would like to know if you’re changing the theme code directly. If so, then it is expected behavior that the code will be lost on update.
If you wish to add code, we already have that feature. You can go to customize->Header->scripts and embed your script to header or customize->Footer->scripts to embed your script to footer.
Regards,
Pratik
Forum: Themes and Templates
In reply to: [Responsive] Smooth slider widthHi @aarron81,
Thank you for reaching out. I noticed that you’ve already addressed this matter in an existing support ticket on https://cyberchimps.com/open-a-ticket/. As a result, we will consider this ticket closed.
If you have any further concerns or if there’s anything else we can assist you with, feel free to reach out through the existing ticket or open a new one. We appreciate your understanding.
Hi @aarron81,
We are glad to know the issue was resolved.
If you need any assistance feel free to reach out.
Best regards,
Hi @aarron81,
Thank you for reaching out.
To better assist you, could you please provide some more details about the issue you faced or share some screenshots of the issue.
You can open a ticket with the support team here: https://cyberchimps.com/open-a-ticket/ so our support can better assist you.