prometheusppc
Forum Replies Created
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Forum: Plugins
In reply to: [Reviews and Rating – Google Reviews] Google icon no longer displayingMarking resolved
Forum: Plugins
In reply to: [Reviews and Rating – Google Reviews] Google icon no longer displayingNever mind! It was due to a coding error from my developer, and we’ve fixed it. Thank you!
Hi,
I’m afraid it didn’t work. I had to press “Save” again to get our styling back after upgrading to 3.16.
Thank you so much for your great support!
~Andrew
That seems to have done the trick, thank you!
I may have found another issue where CSS in “Custom Styles” in the Advanced tab doesn’t get automatically applied when the plugin is updated. We have to remember to go back and click “Save” again each time. That’s how the problem appears to me, and I’m asking my developer for any further clarification.
Sorry, I’m not sure what you mean by “the IP of the page”?
Here’s an example url: https://www.prometheusppc.com/
You can see two reviews from June that still say “6 days ago” and “a day ago”.
Thank you,
Andrew
Hi,
Just updating the plugin didn’t change anything. Are you sure I don’t need to re-do the manual import of the reviews, too?
Thank you,
Andrew
Thank you!
Do I just need to upgrade the plugin to the latest version and then re-run the Advanced manual import? Then the relative dates for all the reviews should get updated without changing anything else?
Hi,
You wrote:
“The HTML Import will automatically refresh the dates for any matching reviews (naturally, leaving the IDs intact).”
Did you mean that’s how it should work now? Or that’s how it will work after you make further updates? It doesn’t seem to work that way now, unless I’m doing something wrong with the import.
Thank you,
Andrew
It’s important, though, that the plugin review ID #s never change. Else I’d need to redo the specific review selections I’ve made. Thank you.
I’d appreciate anything you can do here.
As another option, maybe just allowing new manual review imports to overwrite previous ones would solve this problem and not introduce any new ones?
Thank you!
Andrew
Hi,
I’m back with a follow-on question. I’ve able to successfully use the plugin to manually import additional reviews as they post on Google. However, I’ve just noticed that the “date” info never updates. For example, I have one review posted “a month ago” per Google. However, in the plugin it still shows as “a day ago” because I happened to manually import it one day after it posted.
Screenshot of the review on Google today: https://www.screencast.com/t/InS2JGmr5
Screenshot of the review as it shows on my website today: https://www.screencast.com/t/mmI27CXwROI tried to re-import all the existing reviews, but the plugin just reports “No additional reviews found”: https://www.screencast.com/t/6V64duAcxgl
How can I get the dates to update on my website to match Google?
Thank you,
Andrew
Will do!
Got it. I will say, though, that one thing I like about your plugin is that I can specify which reviews to show, and even tailor the selection to different website pages. So I want to have the full selection available. But the “advanced” method you provide is easy enough.
Thank you again for your helpful replies and the great plugin!
Andrew
Oh, then I think I misunderstood how the plugin works. It sounds like you’re saying that it will automatically import new reviews *only* if they are deemed “relevant” enough to take the place of one of the previous 5 “most relevant” reviews?
In that case, yes, I’ll need regularly use manual import.