Pulak Ahmed

Hello @webadimark,

Thank you for reporting the issue in detail.

We tested the Carousel block on our local setup with the same configuration (Title Length set to “Full” and posts with long titles), but we were not able to reproduce the issue. In our environment, all titles are displayed completely as expected.

Because of this, it is likely that the behavior is being affected by your active theme or another plugin overriding the default output. Some themes apply their own title length restrictions or automatically add ellipsis (“…”) to post titles for layout consistency, which can override the plugin’s settings even when “Full” is selected.

To confirm this, we recommend temporarily switching to a default WordPress theme (such as Twenty Twenty-Four) and checking if the issue still occurs. You may also try disabling other plugins briefly to rule out any conflict.

If the issue persists even after that, please let us know—we’ll be happy to investigate it further.

Thank you!

Hello @ochrogasting,

Thanks for reaching us. Hope you are doing great today!

You can use the following CSS to make the thumbnail full width in the slider layout. Add the CSS to the custom CS section of hte plugin.

.wpcp-carousel-section .wcp-video-item a.wcp-light-box img[src*=hqdefault] {
    margin-top: 0 !important;
    margin-bottom: 0 !important;
    width: 100% !important;
}

Thank you

Hi @ioanaiswari,

Thanks for contacitng us. Hope you are doing great today!

We suggest you check and make sure all the necessary assets are enabled from the Plugin Settings. Check the screenshot.

Since you are using the premium version of the plugin, we suggest you open a support ticket directly on our website to get a faster response.

Thank you.

Hello @mayhemkrew,

Thanks for the confirmation. Yes, we will try to include the fix in upcoming version of the plugin.

Have a nice day!

Hello @mayhemkrew,

When the accordion item is closed, the CSS hides it with display: none. Browsers treat display: none elements as having zero dimensions (0×0), so YouTube’s embed detects that and serves a tiny/low-resolution preview thumbnail. When open, the iframe has its full 1120×630 dimensions, so YouTube serves the high-res image.

In order to avoid the issue, you can use the following code:

.spcollapse:not(.show){
    display: block;
    visibility: hidden;
    height: 0;
    overflow: hidden;
    position: absolute;  
}

Make sure to add the class “skip” to the iframe class.

Thank you.

Hello @t0b1hh,

Thanks for sharing the details of the error.

We have fixed the issues and released a new version of the plugin. We request that you update the plugin to the latest version and let us know if the issue persists.

Look forward to your response.

Thank you!

Hi @mayhemkrew,

When we tried the iframe embed code, the quality of the thumbnail was improved. The same happened on our local setups as well. Could you try a different video embed code and check if the experience remains the same or different?

Look forward to your response.

Thank you.