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Forum: Plugins
In reply to: [Etsy Integration For WooCommerce] page not foundHi @ole_wilkenburg,
This is Nirmal here. I hope you are doing well.
Thank you for bringing this to our attention. I am happy to let you know that the link issue has been resolved and it should now be working properly.
Could you please check and confirm from your side as well?
If the issue persist or have any other queries, feel free to reach out to us anytime at our dedicated support email: [email protected]. We would be happy to assist you further in this process.
Best Regards,
Hi @mindas22,
This is Nirmal here. I hope you are doing well.
Yes, you can definitely import selected Etsy products to WooCommerce without any issues.
However, we regret to inform you that currently, when importing products from Etsy to WooCommerce, they will be published as active by default. At this time, we do not have the option to import them as drafts.
On the other hand, when uploading products from WooCommerce to Etsy, you can choose to send them as drafts, based on your preference.
Please feel free to reach out to us via our dedicated support email at “[email protected]” for quicker and more convenient support.
If you have any other queries, please let us know. We will be happy to help you!
Best Regards,
Dear @haggis0929,
This is Nirmal here. I hope you are doing well.
Thank you so much for your patience! I sincerely apologize for the delay in getting back to you and for any inconvenience this may have caused.
We understand your requirements. However, currently, when importing from Etsy to WooCommerce, only product details are imported; Etsy categories are not included.
Our developers are in contact with WooCommerce support for the necessary plugin APIs and if everything goes well this feature might be in available in the future plugin updates.
We are sorry for the inconvenience caused.
Please feel free to reach out to us via our dedicated support email at “[email protected]” for quicker and more convenient support.
Looking forward to your response.Best regards,
Forum: Plugins
In reply to: [Etsy Integration For WooCommerce] Order Sync from ETSY does not show taxHi @xjr1300,
I hope this message finds you well. This is Pratik from Digital Product Labs.
Thank you for reaching out.
I’m sorry to hear about the difficulties you are facing. To better understand the issue you are experiencing with the tax not syncing, could you please provide the following details?- A screenshot of your Order & Inventory Sync Settings from the plugin.
- Screenshots of the specific order from:
- Etsy (Orders page)
- Plugin (Orders section inside the integration)
- WooCommerce (Orders page)
These details will allow us to analyze the issue more effectively and assist you further.
Please feel free to reach out to us via our dedicated support email at “[email protected]” for quicker and more convenient support.
Looking forward to your response.Best regards,
Forum: Plugins
In reply to: [Etsy Integration For WooCommerce] syncing does not finishDear @ole_wilkenburg ,
I appreciate your patience and truly understand how frustrating this situation has been.
I’m sorry that the email issue made it difficult for you to reach us.
I see that you’ve moved forward with another Etsy plugin for now.
While we regret that we couldn’t assist you in time, please know that we’re always here if you ever decide to give our plugin another try or need any support in the future.Wishing you the best with your Etsy integration, and thank you for considering our solution.
Best regards,
Forum: Plugins
In reply to: [Etsy Integration For WooCommerce] syncing does not finishDear @ole_wilkenburg ,
This is Pratik from Digital Product Labs. I hope you are doing well.Thank you for your patience and for bringing this to our attention.
I’m really sorry to hear about the trouble you’ve had reaching us and the delay in our response.It likely that your emails were flagged due to a spam filter issue.
The error message suggests that the IP address of your email provider (mout.gmx.net) is listed in a real-time block list (RBL) used to filter potential spam.
This is why the emails you sent to [email protected] and [email protected] were rejected.Here’s what you can do:
- Try using a different email provider (like Gmail or Outlook) to send your message.
- Check with your email provider to see if they can assist in resolving the RBL listing.
In the meantime, could you please let us know the email address you used to contact us? This will help us verify if your message came through on our end.
Also, to assist with the Etsy sync issue, could you share the debug file from the plugin? Here’s how you can generate it:
- Go to the plugin settings.
- Navigate to the Debug/Logs section.
- Download the debug file and attach it here or upload it to a sharing service if the file is large.
This will help us identify why your Etsy product sync isn’t completing.
We understand how frustrating this experience has been, and we’re here to make sure it gets resolved quickly.
Please feel free to reach out to us via our dedicated support email at “[email protected]” for quicker and more convenient support.Looking forward to your reply.
Best regards,
Forum: Plugins
In reply to: [Etsy Integration For WooCommerce] syncing does not finishDear @ole_wilkenburg
This is Pratik from Digital Product Labs. I hope you are doing well.Thank you for reaching out! It looks like your email might have been flagged by a spam filter, but our email system is working fine on our end.
Could you please try sending your message again to [email protected]?
Regarding your Etsy sync issue, we’d love to assist you. To better understand the problem, could you provide a screenshot of where the sync process is getting stuck? That will help us diagnose the issue more effectively.
Please feel free to reach out to us via our dedicated support email at “[email protected]” for quicker and more convenient support.
Let us know if you experience any issues sending the email again!
Looking forward to your response.
Best regards,
Forum: Plugins
In reply to: [Etsy Integration For WooCommerce] Want to buy but…Hi @vkbeall,
This is Pratik from Digital Product Labs. I hope you are doing well.
Thank you for bringing this to our attention. I’m pleased to let you know that you can now access the link without any previous issues. If you encounter any further problems, please feel free to let us know.
Regarding your pre-sales question, with the plugin, you can only import listings that exist in your own Etsy store. It is not possible to import products from other sellers’ stores on Etsy.
If you have any additional questions or need further clarification, don’t hesitate to reach out. We’re here to assist you.
Best regards,
Forum: Plugins
In reply to: [Etsy Integration For WooCommerce] Two questions:Dear @ole_wilkenburg,
This is Nirmal again reaching reaching out to you.
We are happy to hear that our plugin meets your requirements, and we are equally excited to onboard you!
<span style=”box-sizing: border-box; margin: 0px; padding: 0px;”>Once you upgrade, please connect with us via Live Chat, or you can send us an email here [email protected]. Our team will be there for your assistance. Alternatively, you can schedule a call at your convenient time.</span>
Regarding the additional 2-month subscription, please let us know once you upgrade. We will add 2 extra months to your subscription, giving you 14 months of access for the price of 12 months.
We’re looking forward to having a conversation with you and helping you get started smoothly.
Best Regards,
Forum: Plugins
In reply to: [Etsy Integration For WooCommerce] Two questions:Dear @ole_wilkenburg,
This is Nirmal here. I hope you are doing well.
Thank you for reaching out with your queries. Let me address them one by one:
- If you are using Ced Commerce or any other third-party plugins to manage your orders and inventory, we highly recommend uninstalling them. These plugins will create conflicts and lead to issues with product updates and inventory synchronization.
- More importantly, since you have a Live Shop, we would be more than happy to assist you personally via a call if you are comfortable with it. This way, we can guide you step by step, address all your queries, and ensure you are 100% confident using our plugin. Please let us know your preferred time, and we will arrange the call accordingly.
- Alternatively, you can Schedule a call at your convenience time. Our team will be there for you.
- Lastly, regarding the pricing plan, our current plan is $99/year. As a gesture of goodwill, if you are willing to continue using our app, we would be happy to offer you an additional two months of subscription for free.
I hope this clarifies your concern.
For dedicated support, we request you to email at “[email protected]” for quicker and more convenient support.
Best regards,
Forum: Plugins
In reply to: [Etsy Integration For WooCommerce] Want to buy but…Hi @vkbeall ,
This is Pratik from Digital Product Labs. I hope you are doing well.
Thank you so much for your patience! I sincerely apologize for the delay in getting back to you, and I’m sorry for any inconvenience this may have caused.
I’d like to clarify a few points to better assist you:
- Could you please clarify if you are being prompted to the mentioned link when you click on upgrade from within the free version of the plugin or from the plugin’s page of WordPress ?
- Could you provide more details or a screenshot of the specific page where this issue occurs?
Please feel free to reach out to us via our dedicated support email at “[email protected]” for quicker and more convenient support.
If you have any other queries, please let us know. We will be happy to help you!
Best Regards,
Forum: Plugins
In reply to: [Etsy Integration For WooCommerce] Two questions:Hello @ole_wilkenburg,
Thank you for reaching out!
Regarding the price increase on products, you have the option to set a 20% increase in price on Etsy while uploading the product feed from our plugin. To do this, please follow the instructions below:
- Please proceed to the “Upload Product” section where you can either create a new feed for uploading or edit one of the listings by clicking on “Upload Listings”.
- Then you will be redirected to the Upload option where you can find the text with the Product Feed Customization option below the Variation Upload type and click on it.
- There you find the “Show Feed Customization Option Selection” and click on the “Open Advanced Command option”
- Then, you can add the advanced command “rule discount(1.2, *)” for a 20% increase of price on Etsy products and click on update Setting.
This process will increase the prices of the Woocommerce products that you have uploaded to Etsy listing.
Please feel free to reach out to us via our dedicated support email at “[email protected]” for quicker and more convenient support.Best regards,
Forum: Plugins
In reply to: [Etsy Integration For WooCommerce] Two questions:Hi @ole_wilkenburg,
I hope this message finds you well!
This is Pratik from Digital Product Labs, and I'm reaching out to clarify your concerns about the plugin.
If your goal is to import products from your Etsy store to WooCommerce, please note that the plugin requires you to manually initiate the import. It does not automatically upload products without your explicit selection.
For guidance on importing products, please refer to the following resource:
How to Import Your Etsy Products to WooCommerce
If you already have products listed on both WooCommerce and Etsy prior to installing the plugin, and if those products share unique and matching SKUs, the plugin will automatically link them and sync based on the settings you configure.
I hope this explanation helps address your concerns.
If you encounter any difficulties or would like personalized assistance with the setup, we encourage you to schedule a call with us using the link below.
Our team will guide you through the process and answer any questions to ensure a seamless experience.
Schedule a Call
For quicker support, feel free to contact us at [email protected].
Additionally, here are some helpful documents on how to use the app:
How can I connect WooCommerce and Etsy store?
How does order sync work in WooCommerce Etsy Integration?
How to upload products by selecting individual products from WooCommerce to Etsy?
How do you upload your WooCommerce Categories to Etsy?
If you have any further questions, please don’t hesitate to reach out. We’re here to help!
Best regards,Forum: Plugins
In reply to: [Etsy Integration For WooCommerce] Two questions:Dear @ole_wilkenburg ,
This is Nirmal again reaching out to you with a correction to my earlier response regarding the automatic upload process from WooCommerce to Etsy.
If you upload products as a WooCommerce category, any new products you add to that category in the future will automatically upload to Etsy.
Please feel free to reach out to us via our dedicated support email at “[email protected]” for quicker and more convenient support.
If you have any other queries, please let us know. We will be happy to help you!
Best Regards,
Forum: Plugins
In reply to: [Etsy Integration For WooCommerce] Two questions:Dear @ole_wilkenburg ,
Nirmal again reaching out to you. I hope you are doing well.
Thank you for your follow-up response. Let me address them one by one:
- Yes, our plugin allows you to sync your inventory and Etsy orders based on matching SKUs. The process operates almost in real-time (a few seconds to minutes).
Note: While we can sync Etsy orders, due to recent policy changes by Etsy, their API no longer allows third-party integration plugins to access shipping and billing addresses. You can learn more about this change here. - Currently, newly added WooCommerce products do not sync automatically to Etsy. You will need to upload those products using our plugin manually.
- More importantly, if there are any specific features you have used in CedCommerce that you need in our plugin, please let us know. Understanding your requirements thoroughly is essential to ensure we’re aligned and can provide clarity on what we can offer.
Please feel free to reach out to us via our dedicated support email at “[email protected]” for quicker and more convenient support.
If you have any other queries, please let us know. We will be happy to help you!
Best Regards,