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Forum: Plugins
In reply to: [WooCommerce] There was an error processing your order in woocommerce

Thread Starter puteriuyi
(@puteriuyi)

1 year, 7 months ago

I have also tried cash on delivery and it is still the same.

i will share fatal error logs.

2024-10-20T01:35:36+00:00Critical Uncaught Error: Call to undefined function PHPMailer\PHPMailer\mail() in /home/effertyc/rejuv.efferty.com/wp-includes/PHPMailer/PHPMailer.php:881 Additional context2024-10-20T01:36:28+00:00Critical Uncaught Error: Call to undefined function PHPMailer\PHPMailer\mail() in /home/effertyc/rejuv.efferty.com/wp-includes/PHPMailer/PHPMailer.php:881 Additional context2024-10-20T01:38:05+00:00Critical Uncaught Error: Call to undefined function PHPMailer\PHPMailer\mail() in /home/effertyc/rejuv.efferty.com/wp-includes/PHPMailer/PHPMailer.php:881 Additional context2024-10-20T01:39:10+00:00Critical Uncaught Error: Call to undefined function PHPMailer\PHPMailer\mail() in /home/effertyc/rejuv.efferty.com/wp-includes/PHPMailer/PHPMailer.php:881 Additional context2024-10-20T01:41:29+00:00Critical Uncaught Error: Call to undefined function PHPMailer\PHPMailer\mail() in /home/effertyc/rejuv.efferty.com/wp-includes/PHPMailer/PHPMailer.php:881 Additional context2024-10-20T01:45:23+00:00Critical Uncaught Error: Call to undefined function PHPMailer\PHPMailer\mail() in /home/effertyc/rejuv.efferty.com/wp-includes/PHPMailer/PHPMailer.php:881 Additional context2024-10-20T01:46:58+00:00Critical Uncaught Error: Call to undefined function PHPMailer\PHPMailer\mail() in /home/effertyc/rejuv.efferty.com/wp-includes/PHPMailer/PHPMailer.php:881 Additional context2024-10-20T01:48:08+00:00Critical Uncaught Error: Call to undefined function PHPMailer\PHPMailer\mail() in /home/effertyc/rejuv.efferty.com/wp-includes/PHPMailer/PHPMailer.php:881 Additional context2024-10-20T01:48:44+00:00Critical Uncaught Error: Call to undefined function PHPMailer\PHPMailer\mail() in /home/effertyc/rejuv.efferty.com/wp-includes/PHPMailer/PHPMailer.php:881 Additional context2024-10-20T01:49:08+00:00Critical Uncaught Error: Call to undefined function PHPMailer\PHPMailer\mail() in /home/effertyc/rejuv.efferty.com/wp-includes/PHPMailer/PHPMailer.php:881 Additional context2024-10-20T01:51:55+00:00Critical Uncaught Error: Call to undefined function PHPMailer\PHPMailer\mail() in /home/effertyc/rejuv.efferty.com/wp-includes/PHPMailer/PHPMailer.php:881 Additional context2024-10-20T02:00:35+00:00Critical Uncaught Error: Call to undefined function PHPMailer\PHPMailer\mail() in /home/effertyc/rejuv.efferty.com/wp-includes/PHPMailer/PHPMailer.php:881 Additional context2024-10-20T02:01:26+00:00Critical Uncaught Error: Call to undefined function PHPMailer\PHPMailer\mail() in /home/effertyc/rejuv.efferty.com/wp-includes/PHPMailer/PHPMailer.php:881 Additional context2024-10-20T02:01:32+00:00Critical Uncaught Error: Call to undefined function PHPMailer\PHPMailer\mail() in /home/effertyc/rejuv.efferty.com/wp-includes/PHPMailer/PHPMailer.php:881 Additional context2024-10-20T02:04:48+00:00Critical Uncaught Error: Call to undefined function PHPMailer\PHPMailer\mail() in /home/effertyc/rejuv.efferty.com/wp-includes/PHPMailer/PHPMailer.php:881 Additional context2024-10-20T02:05:27+00:00Critical Uncaught Error: Call to undefined function PHPMailer\PHPMailer\mail() in /home/effertyc/rejuv.efferty.com/wp-includes/PHPMailer/PHPMailer.php:881 Additional context2024-10-20T02:13:20+00:00Critical Uncaught Error: Call to undefined function PHPMailer\PHPMailer\mail() in /home/effertyc/rejuv.efferty.com/wp-includes/PHPMailer/PHPMailer.php:881 Additional context2024-10-20T02:13:25+00:00Critical Uncaught Error: Call to undefined function PHPMailer\PHPMailer\mail() in /home/effertyc/rejuv.efferty.com/wp-includes/PHPMailer/PHPMailer.php:881 Additional context2024-10-20T02:13:57+00:00Critical Uncaught Error: Call to undefined function PHPMailer\PHPMailer\mail() in /home/effertyc/rejuv.efferty.com/wp-includes/PHPMailer/PHPMailer.php:881 Additional context2024-10-20T02:14:20+00:00Critical Uncaught Error: Call to undefined function PHPMailer\PHPMailer\mail() in /home/effertyc/rejuv.efferty.com/wp-includes/PHPMailer/PHPMailer.php:881 Additional context2024-10-20T02:14:24+00:00Critical Uncaught Error: Call to undefined function PHPMailer\PHPMailer\mail() in /home/effertyc/rejuv.efferty.com/wp-includes/PHPMailer/PHPMailer.php:881 Additional context2024-10-20T02:14:28+00:00Critical Uncaught Error: Call to undefined function PHPMailer\PHPMailer\mail() in /home/effertyc/rejuv.efferty.com/wp-includes/PHPMailer/PHPMailer.php:881 Additional context2024-10-20T02:15:08+00:00Critical Uncaught Error: Call to undefined function PHPMailer\PHPMailer\mail() in /home/effertyc/rejuv.efferty.com/wp-includes/PHPMailer/PHPMailer.php:881 Additional context2024-10-20T02:15:13+00:00Critical Uncaught Error: Call to undefined function PHPMailer\PHPMailer\mail() in /home/effertyc/rejuv.efferty.com/wp-includes/PHPMailer/PHPMailer.php:881 Additional context2024-10-20T02:15:17+00:00Critical Uncaught Error: Call to undefined function PHPMailer\PHPMailer\mail() in /home/effertyc/rejuv.efferty.com/wp-includes/PHPMailer/PHPMailer.php:881 Additional context2024-10-20T02:19:22+00:00Critical Uncaught Error: Call to undefined function PHPMailer\PHPMailer\mail() in /home/effertyc/rejuv.efferty.com/wp-includes/PHPMailer/PHPMailer.php:881 Additional context2024-10-20T02:23:06+00:00Critical Uncaught Error: Call to undefined function PHPMailer\PHPMailer\mail() in /home/effertyc/rejuv.efferty.com/wp-includes/PHPMailer/PHPMailer.php:881 Additional context2024-10-20T02:37:45+00:00Critical Uncaught Error: Call to undefined function PHPMailer\PHPMailer\mail() in /home/effertyc/rejuv.efferty.com/wp-includes/PHPMailer/PHPMailer.php:881 Additional context2024-10-20T02:37:48+00:00Critical Uncaught Error: Call to undefined function PHPMailer\PHPMailer\mail() in /home/effertyc/rejuv.efferty.com/wp-includes/PHPMailer/PHPMailer.php:881 Additional context2024-10-20T03:06:48+00:00Critical Uncaught Error: Call to undefined function PHPMailer\PHPMailer\mail() in /home/effertyc/rejuv.efferty.com/wp-includes/PHPMailer/PHPMailer.php:881 Additional context2024-10-20T03:13:03+00:00Critical Uncaught Error: Call to undefined function PHPMailer\PHPMailer\mail() in /home/effertyc/rejuv.efferty.com/wp-includes/PHPMailer/PHPMailer.php:881 Additional context2024-10-20T03:37:28+00:00Critical Uncaught Error: Call to undefined function PHPMailer\PHPMailer\mail() in /home/effertyc/rejuv.efferty.com/wp-includes/PHPMailer/PHPMailer.php:881 Additional context2024-10-20T04:09:22+00:00Critical Uncaught Error: Call to undefined function PHPMailer\PHPMailer\mail() in /home/effertyc/rejuv.efferty.com/wp-includes/PHPMailer/PHPMailer.php:881 Additional context

Forum: Plugins
In reply to: [WooCommerce] There was an error processing your order in woocommerce
Thread Starter puteriuyi
(@puteriuyi)

1 year, 7 months ago
System Status Report
```
### WordPress Environment ###

WordPress address (URL): [Redacted]
Site address (URL): [Redacted]
WC Version: 9.3.3
Legacy REST API Package Version: The Legacy REST API plugin is not installed on this site.
Action Scheduler Version: ✔ 3.8.1
Log Directory Writable: ✔
WP Version: 6.6.2
WP Multisite: –
WP Memory Limit: 512 MB
WP Debug Mode: –
WP Cron: ✔
Language: en_US
External object cache: –

### Server Environment ###

Server Info: LiteSpeed
PHP Version: 8.0.30
PHP Post Max Size: 128 MB
PHP Time Limit: 90
PHP Max Input Vars: 1000
cURL Version: 7.76.1
OpenSSL/3.0.7

SUHOSIN Installed: –
MySQL Version: 10.6.19-MariaDB-cll-lve-log
Max Upload Size: 64 MB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔

### Database ###

[REDACTED]

### Post Type Counts ###

attachment: 65
customize_changeset: 4
elementor_library: 1
page: 14
post: 2
product: 3
revision: 419
shop_coupon: 2
shop_order_placehold: 20
wp_font_face: 33
wp_font_family: 12
wp_global_styles: 1
wp_navigation: 1

### Security ###

Secure connection (HTTPS): ✔
Hide errors from visitors: ✔

### Active Plugins (11) ###

Thank You Page for WooCommerce: by Nitin Prakash – 4.1.5
bunny.net: by bunny.net – 2.2.20
Chaty: by Premio – 3.3
Elementor Pro: by Elementor.com – 3.24.3
Elementor: by Elementor.com – 3.24.7
Facebook for WooCommerce: by Facebook – 3.2.10
Hide Admin Bar: by David Vongries – 1.0.1
Jetpack: by Automattic – 13.9.1
Mailchimp for WooCommerce: by Mailchimp – 4.4.1
PayHalal for WooCommerce: by Souqa Fintech Sdn Bhd – 1.0.2
WooCommerce: by Automattic – 9.3.3

### Inactive Plugins (7) ###

Akismet Anti-spam: Spam Protection: by Automattic - Anti-spam Team – 5.3.3
Classic Editor: by WordPress Contributors – 1.6.5
Essential Addons for Elementor: by WPDeveloper – 6.0.5
Google for WooCommerce: by WooCommerce – 2.8.5
Hello Dolly: by Matt Mullenweg – 1.7.2
Pinterest for WooCommerce: by WooCommerce – 1.4.10
TikTok: by TikTok – 1.2.8

### Settings ###

Legacy API Enabled: –
Force SSL: –
Currency: MYR (RM)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –
Enforce Approved Product Download Directories: ✔
HPOS feature enabled: ✔
Order datastore: Automattic\WooCommerce\Internal\DataStores\Orders\OrdersTableDataStore
HPOS data sync enabled: –

### Logging ###

Enabled: ✔
Handler: Automattic\WooCommerce\Internal\Admin\Logging\LogHandlerFileV2
Retention period: 30 days
Level threshold: –
Log directory size: 417 KB

### WC Pages ###

Shop base: #11 - /
Cart: #167 - /cart/ -  Contains the [woocommerce_cart] shortcode
Checkout: #168 - /checkout/ -  Contains the [woocommerce_checkout] shortcode
My account: #169 - /my-account/
Terms and conditions: ❌ Page not set

### Theme ###

Name: Twenty Twenty-Four
Version: 1.2
Author URL: https://ww.wp.xz.cn
Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ❌ Not declared

### Templates ###

Overrides: /home/effertyc/rejuv.efferty.com/wp-content/plugins/woocommerce/templates/block-notices/error.php
/home/effertyc/rejuv.efferty.com/wp-content/plugins/woocommerce/templates/block-notices/notice.php
/home/effertyc/rejuv.efferty.com/wp-content/plugins/woocommerce/templates/block-notices/success.php


### Admin ###

Enabled Features: activity-panels
analytics
product-block-editor
coupons
core-profiler
customize-store
customer-effort-score-tracks
import-products-task
experimental-fashion-sample-products
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
pattern-toolkit-full-composability
product-custom-fields
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
printful
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page
launch-your-store

Disabled Features: experimental-blocks
minified-js
product-pre-publish-modal
settings
async-product-editor-category-field
product-editor-template-system
blueprint
reactify-classic-payments-settings

Daily Cron: ✔ Next scheduled: 2024-10-21 01:44:44 +00:00
Options: ✔
Notes: 67
Onboarding: completed

### Action Scheduler ###

Complete: 291
Oldest: 2024-09-30 01:45:52 +0000
Newest: 2024-10-20 06:15:38 +0000

Failed: 3
Oldest: 2024-10-02 03:25:46 +0000
Newest: 2024-10-15 12:57:49 +0000

Pending: 2
Oldest: 2024-10-20 06:43:29 +0000
Newest: 2024-10-20 13:55:04 +0000


### Status report information ###

Generated at: 2024-10-20 06:31:20 +00:00
```

Viewing 2 replies - 1 through 2 (of 2 total)