rafibanek
Forum Replies Created
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Forum: Plugins
In reply to: [WP Popular Posts] problem with updating post viewsAs for the garbage collection interval of the W3 Total Cache plugin, it was already set to 3600 seconds by default. I’m also attaching a screenshot from the browser console, but I don’t know if it will tell you anything.

I will contact Theme Grill and ask them to update the MagPro theme so that the view counter under the header is rendered via AJAX. I will let you know what they answer, we will contact you if necessary, best regards, Rafi
Forum: Plugins
In reply to: [WP Popular Posts] problem with updating post views@hcabrera thank you very much for all your advice, I will contact you soon, Rafi from Poland
Forum: Plugins
In reply to: [WP Popular Posts] problem with updating post viewsAh, I see. In that case yes, you’re correct, traffic from external sites should count as well as long as your actual articles load in browser when the visitor clicks on a Facebook link for example. If that’s not the case you’ll want to document which articles are seemingly being affected, check for error codes on your browser console and/or server log, etc. to see whether there are any issues that could be preventing WPP from tracking some of these visits.
@hcabrera the problem applies to all articles I post on Facebook – the WPP plugin unfortunately does not count clicks on links on FB. By the way, how can I check the error codes in the browser console and/or server log – can you give an example using Firefox?
I suppose you probably were not using a caching plugin before? Either that or something happened on the theme side. If I had to guess I’d say that it’s the former and that you’re noticing these views-count-not-updating issue now that W3 Total Cache is installed on your site.
I was previously using the Lite Speed Cache plugin and the views were constantly updated under the post headers, but I replaced it with W3 Total Cache as it is more recommended.
consider reducing the W3TC’s page cache expiration time (eg. have it expire on an hourly basis), that way your views counter will only be cached for a short period of time (eg. one hour).
when it comes to reducing the page cache expiration time in the W3TC plugin, where exactly can I find this option to set the cache to expire every hour?
@hcabrera, ending our discussion, thank you again for all your advice, I will let you know when ThemeGrill responds to me
Forum: Plugins
In reply to: [WP Popular Posts] problem with updating post viewsFirst of all, thank you @hcabrera for your quick reply. I’ll explain what I mean in a moment if I haven’t made myself clear. I am currently using the ColorMag Pro theme from ThemeGrill on my website. I noticed a certain pattern a long time ago – when I published my articles on Facebook that I had previously posted on the website, the number of views of these entries on my website increased very quickly. This is not currently the case, so I asked what the reason could be. I guess that’s why you’re linking to posts from your site on social media, to ultimately drive traffic to your site, right? You are right, I am using the W3 Total Cache plugin. It looks like the view counter under the article header is not being loaded via AJAX – that’s exactly what I mean, as everything was rendered on the fly before. See attachments – on the main page I only have 100 views of the article, and in the WPP plugin settings it shows me almost 2500 of the same post – and I don’t understand why under the heading it doesn’t show the number 2488, but 101! The ColorMag Pro theme is updated very frequently. I have already informed the manufacturer about my problem, but I do not yet have an answer on how to solve it. I understand that I can’t change it in the settings of the WPP plugin itself, can only a theme update help? Best regards @hcabrera and thank you for your time, Rafi

