rainster
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Forum: Fixing WordPress
In reply to: Server error 500If we just move the account to our site, ie change the nameservers to point to our server. Will we have a blank website unless we upload the files through FTP from our backup? or will it automatically pick up the files they put on there?
Forum: Fixing WordPress
In reply to: Server error 500We took a back up in back up buddy before we changed the settings. If we got the nameservers changed in their domain hoster to point to our server, set up their domain on our cpanel, then uploaded all the files to recreate the website, presumably we could then access the coding and have a look at the htaccess coding that you mentioned?
Forum: Fixing WordPress
In reply to: Server error 500I know how to get into my hostgator cpanel, but how does that help me check the coding on a website which isn’t hosted on my cpanel. It is on someone else’s server.
Forum: Fixing WordPress
In reply to: Server error 500We use hostgator. Unfortunately this website was done by a website company who uses freecom and there are errors in their coding.
Forum: Fixing WordPress
In reply to: Server error 500Thanks for your reply.
I have sent them an email but unfortunately they are not our hoster so don’t think they will be very helpful. So do you mean I need to ask them to provide me with a file manager to be able to access the .htaccess file?
Forum: Fixing WordPress
In reply to: Server error 500url is http://www.cissbury.com