ramromspace

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  • Forum: Plugins
    In reply to: [Subscriptions for WooCommerce] Fatal Error on Subscription Renewals
    Thread Starter ramromspace

    (@ramromspace)

    2 weeks, 4 days ago

    @wpssupport
    Thank you very much for your support!

    At the moment, I am working around the issue by downgrading the WooCommerce Stripe Gateway plugin to version 10.6.1.

    However, if I keep Stripe Gateway at 10.6.1 and apply this latest update for Subscriptions for WooCommerce, will it cause any errors or compatibility issues?

    Also, during the period when this error was occurring, several customers’ renewal orders became stuck in the “Pending payment” status.

    I handled this by manually requesting payment from each customer individually, and several customers have already completed their payments.

    In this situation, if I update Subscriptions for WooCommerce, will the plugin automatically retry charging those customers again? I am concerned about the possibility of duplicate charges.

    I am using the free version.

    Thank you as always for your fast and courteous support.

    • This reply was modified 2 weeks, 4 days ago by ramromspace.
    Forum: Plugins
    In reply to: [Subscriptions for WooCommerce] Google Pay subscriptions fail to process second and subsequent payments
    Thread Starter ramromspace

    (@ramromspace)

    4 months ago

    Thank you for your reply.
    Understood. We will proceed by not using either feature.

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