redpixelstudios

Certainly. We think you are on the right track with the theme compatibility.

It seems ClearFocus includes a version of prettyPhoto gallery lightbox which is operational on the album page you provided in addition to RPS Image Gallery. Since the two plugins are closely related, they likely will not play well together. You may be able to deactivate prettyPhoto within the theme options or by contacting the developer to find out how.

To the question of the settings appearing, we would ask you to verify that the latest version of the Redux Framework plugin is installed and active. RPS Image Gallery relies on this plugin to generate its options panel, though it will operate fine without, minus some of the nicer features.

Let us know what you find out and if you would like us to dig in further. Thanks!

We are going to go ahead and mark this topic as resolved, but feel free to reopen this or open a new topic if you wish to pursue the issue further.

Not currently. You could possibly use one of the content options to get the result you want. If the post type supports an excerpt, you could enter the part of the original post you wish to appear when included. So the shortcode would look something like this:

[rps-include post="500" content="excerpt"]

Hope it is a viable option for you.

Correct. As of version 2.0.0, the minimum required version of PHP is 5.3. So you have a couple of options.

1. Ask your hosting provider to update your version of PHP to at least 5.3.0.
2. Install the latest version just prior to 2.0.0 which is version 1.2.29.

Since you likely have FTP access to your site, simply delete the rps-image-gallery directory from the plugins directory, then upload version 1.2.29 using your preferred method.

Let us know if we can be of further assistance.

No problem at all. Acronyms trip everybody up at some point.

Yes, you would need at least PHP 5.3 to run RPS Image Gallery 2.0.0 or greater. However you can run RPS Image Gallery 1.2.29 without issue on PHP 5.0.

We were just speaking today about setting up a feature within the plugin which would let site administrators know of a compatibility issue before updating, and have a rough outline of it slated for a future release.

We do regret any trouble this has caused for you and hope you are able to get the PHP update done without much effort. Your host may be able to assist you with the PHP upgrade.

Let us know if we can do anything else for you. Thanks!

You are quite welcome! Thanks for the followup.

Glad RPS Image Gallery has been useful to you for such a long time! It seems the fancyBox script is not loading, which is expressed as a JavaScript error:

TypeError: $(...).fancybox is not a function

It may just be a matter of checking the compatibility and slideshow options in settings to make certain fancyBox is enabled. Try the following:

1. Make sure you have the Redux Framework plugin installed.
2. In your admin, go to Settings > RPS Image Gallery.
3. Select the Compatibility tab.
4. Make sure fancyBox is set to “On”
5. Select the Slideshow tab.
6. Make sure Slideshow is set to “On”.
7. Select “Save Changes”

If you find both options were already set to “On”, you can disable – save – then enable – save to ensure the options are saved to the database.

Let us know how that works out for you. If it doesn’t, we’ll dig a bit more to see what we can find.

It makes sense. We’ll see about getting the image dimensions added.