Finally managed to get it to reflect on the checkout page. However, when I check out with the Sparco Payment gateway, it bypasses the options for inserting card details or phone number and goes straight to order confirmation.
When I contacted the Payment Gateway people, this is what they said.
“I have tested, the issue seems to be with your check out flow. When you click on pay, it takes order received page instead of Broadpay checkout page. I have no specific answer as it is not a plugin issue. Maybe use a theme that has a different flow on checkout”
Does anyone have an idea how we can execute what he means?
Here is that shop page, try it and let me know (test order the K10 item)
Step 1 – There is no menu item for woocommerce at all. See below
Step 2 – No woocommerce plugin
Step 3 – When I try to reinstall the woocommerce plugin, this error appears as shown below
And when I try to upload the woocommerce plugin directly, this error appears instead
Meanwhile, can you please try to reinstall WooCommerce by following the steps on this support documentation about Installing and Uninstalling WooCommerce and see if this resolves the issue here
Tried this, no progress because the said item states that woocommerce is already installed! (??) As for the total uninstall that includes the data – wouldn’t want that as it took hours plus clients and data to be where we are now!
Help!
This reply was modified 3 years, 1 month ago by revwalter.
This reply was modified 3 years, 1 month ago by revwalter.
System status – As I had mentioned earlier, I am not seeing Woocommerce plugin, so not able to generate the report you speak of. I am however able to access file manager on my host platform. Is there a path you can share which I can follow perhaps to access the back end?
