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  • Thread Starter rgourley

    (@rgourley)

    Thanks. CPanel says we were/are running PHP 5.2.14. I’ve asked our host to update it to 5.2.4. Not sure if they have yet or not, but in any case it randomly started working yesterday. So I’m not sure?

    In any case, thanks for all your help with and looking into this.

    Thread Starter rgourley

    (@rgourley)

    The fresh installation does in fact cause this. I’ve communicated with various Softaculous support people, and they have also suggested this is resulting from a plugin I’ve installed — which unfortunately is not the case as I have not installed any plugins this happens right away.

    I’ve since read a few other threads of people experiencing this problem. Some suggest going into a file and editing line 225; I do not know how/where to do that. If someone could walk me through plainly, I will attempt.

    Others suggested it was an issue of an outdated PHP. Mine is version 5.2.14. Is this appropriate/up-to-date?

    Anyone else experiencing/experienced this issue care to weigh in?

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