richardgo

I created a ticket, but still no response.. Anything I need to do from my site?

Hi,

Yes, I have checked it and nothing in spam…

Advanced Custom Fields
All-in-One Video Gallery
Caldera Forms
Checkout Field Editor for WooCommerce
Contact Form 7
Duplicator
Fusion Builder
Fusion Slider
Google Authenticator
Loco Translate
Loginizer
My WordPress Login Logo
New User Approve
Print, PDF & Email by PrintFriendly
Really Simple SSL
UpdraftPlus – Backup/Restore
Verander wp-login.php
WOO Product Table Pro
WOO Product Table Pro Quantity Disabler
WooCommerce
WooCommerce Catalog Visibility Options
WooCommerce Min Max Quantity & Step Control Single
WooCommerce Services
WP-Optimize – Clean, Compress, Cache
Yoast SEO

Hi,

I think it happened after updating WP, but not sure…
One of our customers that registered at our website notified us by phone that he did not received an email confirmation after more then a week.

We tested this and find out that a notification email is not send to the admin emailaddress which the plugin “New User Approval” normally does.