rippleffect

Forum Replies Created

Viewing 15 replies - 1 through 15 (of 26 total)
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  • Forum: Plugins
    In reply to: [WooPayments: Integrated WooCommerce Payments] Critical Error when updating to 10.6.0
    Thread Starter rippleffect

    (@rippleffect)

    2 months ago

    Thanks for the response

    I ended up downloading the zip file directly from my Woo Dashboard and installed it manually

    Thanks and have a good day

    Forum: Themes and Templates
    In reply to: [Storefront] Product conflict with Storefront Theme
    Thread Starter rippleffect

    (@rippleffect)

    5 months, 1 week ago

    Seeing that others (@travelavenger, @richardpo, @coachmjp) are/were having the same issues, is there a timeline as to when the theme will be looked at by the developers as to fix the current compatibility issues with WordPress v6.9? I see that @travelavenger was able to supply a fix on his end. Unfortunately, I don’t feel comfortable applying core fixes myself.

    As to understand, I did try the above recommendations that were suggested.

    Staging Site – I ended up using the WPvivid plugin for this task. After creating the staging site, I disabled all plugins except for Woocommerce and still had the same issue (certain products not loading). While on the staging, I switched over to the twenty twenty-one theme and again, problem was fixed.

    Note: For others who read this thread, I first tried the WP Staging plugin as suggested. Unfortunately, (in my instance), the WP Staging plugin did not work properly.

    I also read in @richardpo post that he was using CloudFlare CDN. I took the liberty of disabling/ removed Cloudflare. Meaning, Cloudflare is bypassed altogether. Unfortunately, I am still experiencing the same issues.

    Update;

    Based on @coachmjp’s suggestion, I turned off ‘Product Pagination” and this fixed the issue on being able to load the products. On the other hand, the menu is now broken on the front-end and the products affected are no longer showing up in the menu. I then switched over to the Twenty Twenty-One theme, and the menu was working properly again.

    Any help to resolve, would be greatly appreciated.

    • This reply was modified 5 months, 1 week ago by rippleffect.
    • This reply was modified 5 months, 1 week ago by rippleffect.
    • This reply was modified 5 months, 1 week ago by rippleffect.
    Forum: Themes and Templates
    In reply to: [Storefront] Product conflict with Storefront Theme
    Thread Starter rippleffect

    (@rippleffect)

    5 months, 2 weeks ago

    Hello,

    • Anything common,

    The products are all simple products. I created a new product while all plugins were shut off and I’m still having the issue. While all plugins are still “off”, I then switched the theme to Twenty Twenty-One and the products loaded w/o issue.

    • Fatal Error from WooCommerce,

    There are no fatal error logs to share

    • Staging site,

    Any suggestions as to what I should use to do this?

    I appreciate you taking the time to help.

    Forum: Themes and Templates
    In reply to: [Storefront] Product conflict with Storefront Theme
    Thread Starter rippleffect

    (@rippleffect)

    5 months, 2 weeks ago

    Yes. I can confirm that the issue still occurs when “ALL” plugins are deactivated except for WooCommerce and Storefront. This was the first troubleshooting I performed to determine it was a Theme conflict.

    Forum: Themes and Templates
    In reply to: [Storefront] Product conflict with Storefront Theme
    Thread Starter rippleffect

    (@rippleffect)

    5 months, 2 weeks ago

    Thanks Shahzeen,

    • System report – I posted a system report already, buts its being held for moderation.

    Exact issue – I am no longer unable to Preview the product from the backend (never loads) and if I select it as a customer from the frontend, it never loads. Here is an example of what eventually transpires from trying to load as a customer on the front end,

    Internal Server Error

    The server encountered an internal error or misconfiguration and was unable to complete your request.

    Please contact the server administrator at [email protected] to inform them of the time this error occurred, and the actions you performed just before this error.

    More information about this error may be available in the server error log.

    Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request.

    I’m not sure of where to go to see where this error is occurring. Any guidance would be appreciated.

    Forum: Themes and Templates
    In reply to: [Storefront] Product conflict with Storefront Theme
    Thread Starter rippleffect

    (@rippleffect)

    5 months, 2 weeks ago

    System Status Report

    ### WordPress Environment ###

    WordPress address (URL): [Redacted]
    Site address (URL): [Redacted]
    WC Version: 10.3.6
    Legacy REST API Package Version: The Legacy REST API plugin is not installed on this site.
    Action Scheduler Version: ✔ 3.9.3
    Log Directory Writable: ✔
    WP Version: 6.9
    WP Multisite: –
    WP Memory Limit: 512 MB
    WP Debug Mode: –
    WP Cron: ✔
    Language: en_US
    External object cache: ✔

    ### Server Environment ###

    Server Info: Apache
    Server Architecture: Linux 4.18.0-553.54.1.lve.el8.x86_64 x86_64
    PHP Version: 8.4.8
    PHP Post Max Size: 8 MB
    PHP Time Limit: 300
    PHP Max Input Vars: 1000
    cURL Version: 8.14.1
    OpenSSL/1.1.1w

    SUHOSIN Installed: –
    MySQL Version: 11.4.7-MariaDB-cll-lve
    Max Upload Size: 6 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔

    ### Database ###

    [REDACTED]

    ### Post Type Counts ###

    3d-flip-book: 7
    acf-field-group: 1
    attachment: 183
    custom_css: 2
    custom-css-js: 2
    customize_changeset: 15
    elementor_library: 13
    frm_form_actions: 1
    frm_styles: 1
    hurrytimer_countdown: 1
    is_search_form: 1
    nav_menu_item: 41
    oceanwp_library: 3
    oembed_cache: 8
    page: 41
    pdfposter: 1
    popupbuilder: 1
    post: 1
    postman_sent_mail: 1
    product: 33
    revision: 132
    rpt_pricing_table: 6
    shop_coupon: 18
    shop_order: 1003
    shop_order_refund: 9
    shop_subscription: 14
    tablepress_table: 43
    ultimate_slider: 8
    um_directory: 1
    um_form: 3
    wcct_countdown: 5
    wp_block: 1
    wp_global_styles: 1
    wp_navigation: 1
    wpforms: 2
    wppopups: 1

    ### Security ###

    Secure connection (HTTPS): ✔
    Hide errors from visitors: ✔

    ### Active Plugins (42) ###

    Add From Server: by Dion Hulse – 3.4.5
    Advanced Product Fields Extended for WooCommerce: by StudioWombat – 2.5
    Backuply: by Softaculous – 1.5.1
    Classic Widgets: by WordPress Contributors – 0.3
    Code Snippets: by Code Snippets Pro – 3.9.3
    Delete Expired Transients: by WebAware – 2.0.7
    Responsive Pricing Table: by WP Darko – 5.1.12
    WP Ghost Lite: by Hide My WP Ghost – 5.4.07
    Homepage Control: by WooThemes – 2.0.3
    Inactive Logout: by Inactive Logout – 3.6.0
    Kadence WooCommerce Email Designer: by Kadence WP – 1.5.18
    LiteSpeed Cache: by LiteSpeed Technologies – 7.6.2
    Loginizer: by Softaculous – 2.0.3
    Payment Methods by Product & Country for WooCommerce: by WPFactory – 1.8.3
    Proxy & VPN Blocker: by Proxy & VPN Blocker – 3.5.2
    Side Cart WooCommerce: by XootiX – 2.7.2
    Simple CAPTCHA Alternative with Cloudflare Turnstile: by Elliot Sowersby
    RelyWP – 1.35.0

    Storefront Add Slider: by Atlantis Themes – 0.4
    TablePress: by Tobias Bäthge – 3.2.5
    To Top: by Catch Plugins – 2.5.5
    Ultimate Member: by Ultimate Member – 2.11.0
    Ultimate Private Member Portal Lite: by Rakhitha Nimesh – 1.0
    Slider Ultimate: by Etoile Web Design – 2.2.8
    Ultimate Member - Block Disposable Email Domains: by Ultimate Member – 1.0.0
    Ultimate Member - Browser Detect: by Ultimate Member – 1.0
    Ultimate Member - Online: by Ultimate Member – 2.2.2
    User Activity Tracking and Log: by Moove Agency – 4.2.1
    User Login History: by Er Faiyaz Alam – 2.1.7
    Checkout with Cash App on WooCommerce: by The African Boss – 6.0.3.1
    Venmo PRO: by The African Boss – 3.0
    Checkout with Zelle on Woocommerce: by The African Boss – 4.1.1
    WooCommerce.com Update Manager: by Automattic – 1.0.3
    WooCommerce Checkout Manager PRO: by QuadLayers – 7.6.2
    WooCommerce Checkout Manager: by QuadLayers – 7.8.3
    WooPayments: by WooCommerce – 10.2.0
    WooCommerce Subscriptions: by WooCommerce – 8.1.0
    WooCommerce: by Automattic – 10.3.6
    Wordfence Security: by Wordfence – 8.1.3
    Asset CleanUp: Page Speed Booster: by Gabe Livan – 1.4.0.3
    WP Content Copy Protection & No Right Click: by wp-buy – 3.6.5
    WP Extra File Types: by Davide Airaghi – 0.5.2
    WP Mail SMTP: by WP Mail SMTP – 4.7.1

    ### Inactive Plugins (4) ###

    AAA Option Optimizer: by Joost de Valk – 1.5.1
    LitePay Merchant: by Litepay – 0.2
    Password Protect WordPress Lite: by BWPS – 1.9.12
    WPForce Logout: by Mini Plugins – 2.2.3

    ### Dropin Plugins () ###

    object-cache.php: LiteSpeed Cache - Object Cache (Drop-in)

    ### Settings ###

    Legacy API Enabled: –
    Force SSL: ✔
    Currency: USD ($)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    subscription (subscription)
    variable (variable)
    variable subscription (variable-subscription)

    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)

    Connected to WooCommerce.com: ✔
    Enforce Approved Product Download Directories: –
    HPOS feature enabled: –
    Order datastore: WC_Order_Data_Store_CPT
    HPOS data sync enabled: –
    Enabled Features: analytics
    marketplace
    order_attribution
    site_visibility_badge
    remote_logging
    blueprint
    point_of_sale


    ### Logging ###

    Enabled: ✔
    Handler: Automattic\WooCommerce\Internal\Admin\Logging\LogHandlerFileV2
    Retention period: 30 days
    Level threshold: –
    Log directory size: 7 MB

    ### WC Pages ###

    Shop base: ❌ Page visibility should be public
    Cart: ❌ Page not set
    Checkout: #145 - /checkout/ -  Contains the [woocommerce_checkout] shortcode
    My account: #12 - /my-account/ -  Contains the [woocommerce_my_account] shortcode
    Terms and conditions: #4743 - /terms-and-conditions/

    ### Theme ###

    Name: Storefront
    Version: 4.6.1
    Author URL: https://woocommerce.com/
    Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
    Theme type: Classic theme
    WooCommerce Support: ✔

    ### Templates ###

    Overrides: –

    ### WooPayments ###

    Version: 10.2.0
    Connected to WPCOM: Yes
    WPCOM Blog ID: 183742069
    Account ID: acct_1MilMBC0keFAAmrs
    Payment Gateway: Enabled
    Test Mode: Disabled
    Enabled APMs: card
    WooPay: Disabled
    WooPay Incompatible Extensions: No
    Apple Pay / Google Pay: Enabled (checkout)
    Fraud Protection Level: basic
    Multi-currency: Enabled
    Auth and Capture: Disabled
    Documents: Disabled
    Logging: Enabled

    ### Subscriptions ###

    WCS_DEBUG: ✔ No
    Subscriptions Mode: ✔ Live
    Subscriptions Live URL: https://www.res4us.com
    Subscriptions-core Library Version: 8.3.0
    Subscription Statuses: wc-active: 7
    wc-cancelled: 7

    WooCommerce Account Connected: ✔ Yes
    Active Product Key: ✔ Yes
    Report Cache Enabled: ❌ No
    Cache Update Failures: ❌ 3 failure

    ### Store Setup ###

    Country / State: United States (US) — New York

    ### Subscriptions by Payment Gateway ###

    WooPayments: wc-active: 7
    wc-cancelled: 7


    ### Payment Gateway Support ###

    WooPayments: products
    refunds
    multiple_subscriptions
    subscription_cancellation
    subscription_payment_method_change_admin
    subscription_payment_method_change_customer
    subscription_payment_method_change
    subscription_reactivation
    subscription_suspension
    subscriptions
    subscription_amount_changes
    subscription_date_changes
    tokenization
    add_payment_method

    Cash App: products
    Venmo: products
    Zelle: products

    ### Subscriptions Gifting ###

    Gifted Subscriptions Count: 0

    ### Admin ###

    Enabled Features: activity-panels
    analytics
    product-block-editor
    coupons
    core-profiler
    customize-store
    customer-effort-score-tracks
    import-products-task
    experimental-fashion-sample-products
    shipping-smart-defaults
    shipping-setting-tour
    homescreen
    marketing
    mobile-app-banner
    onboarding
    onboarding-tasks
    pattern-toolkit-full-composability
    product-custom-fields
    remote-inbox-notifications
    remote-free-extensions
    payment-gateway-suggestions
    printful
    shipping-label-banner
    subscriptions
    store-alerts
    transient-notices
    woo-mobile-welcome
    wc-pay-promotion
    wc-pay-welcome-page
    launch-your-store

    Disabled Features: product-data-views
    experimental-blocks
    experimental-iapi-mini-cart
    experimental-iapi-runtime
    coming-soon-newsletter-template
    minified-js
    product-pre-publish-modal
    settings
    async-product-editor-category-field
    product-editor-template-system
    use-wp-horizon
    rest-api-v4

    Daily Cron: ✔ Next scheduled: 2025-12-05 18:56:18 -05:00
    Options: ✔
    Notes: 267
    Onboarding: completed

    ### Action Scheduler ###

    Canceled: 2
    Oldest: 2025-11-06 20:53:00 -0500
    Newest: 2025-11-11 16:36:36 -0500

    Complete: 1,996
    Oldest: 2025-11-04 10:27:15 -0500
    Newest: 2025-12-05 10:15:39 -0500

    Failed: 292
    Oldest: 2021-10-22 12:51:53 -0400
    Newest: 2025-12-04 16:41:03 -0500

    Pending: 22
    Oldest: 2025-12-05 10:45:07 -0500
    Newest: 2026-01-29 17:28:38 -0500


    ### Status report information ###

    Generated at: 2025-12-05 10:23:21 -05:00
    Forum: Plugins
    In reply to: [WooCommerce] Product conflict with Storefront Theme
    Thread Starter rippleffect

    (@rippleffect)

    5 months, 2 weeks ago

    System Status Report

    ### WordPress Environment ###

    WordPress address (URL): [Redacted]
    Site address (URL): [Redacted]
    WC Version: 10.3.6
    Legacy REST API Package Version: The Legacy REST API plugin is not installed on this site.
    Action Scheduler Version: ✔ 3.9.3
    Log Directory Writable: ✔
    WP Version: 6.9
    WP Multisite: –
    WP Memory Limit: 512 MB
    WP Debug Mode: –
    WP Cron: ✔
    Language: en_US
    External object cache: ✔

    ### Server Environment ###

    Server Info: Apache
    Server Architecture: Linux 4.18.0-553.54.1.lve.el8.x86_64 x86_64
    PHP Version: 8.4.8
    PHP Post Max Size: 8 MB
    PHP Time Limit: 300
    PHP Max Input Vars: 1000
    cURL Version: 8.14.1
    OpenSSL/1.1.1w

    SUHOSIN Installed: –
    MySQL Version: 11.4.7-MariaDB-cll-lve
    Max Upload Size: 6 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔

    ### Database ###

    [REDACTED]

    ### Post Type Counts ###

    3d-flip-book: 7
    acf-field-group: 1
    attachment: 183
    custom_css: 2
    custom-css-js: 2
    customize_changeset: 15
    elementor_library: 13
    frm_form_actions: 1
    frm_styles: 1
    hurrytimer_countdown: 1
    is_search_form: 1
    nav_menu_item: 41
    oceanwp_library: 3
    oembed_cache: 8
    page: 41
    pdfposter: 1
    popupbuilder: 1
    post: 1
    postman_sent_mail: 1
    product: 33
    revision: 132
    rpt_pricing_table: 6
    shop_coupon: 18
    shop_order: 1003
    shop_order_refund: 9
    shop_subscription: 14
    tablepress_table: 43
    ultimate_slider: 8
    um_directory: 1
    um_form: 3
    wcct_countdown: 5
    wp_block: 1
    wp_global_styles: 1
    wp_navigation: 1
    wpforms: 2
    wppopups: 1

    ### Security ###

    Secure connection (HTTPS): ✔
    Hide errors from visitors: ✔

    ### Active Plugins (42) ###

    Add From Server: by Dion Hulse – 3.4.5
    Advanced Product Fields Extended for WooCommerce: by StudioWombat – 2.5
    Backuply: by Softaculous – 1.5.1
    Classic Widgets: by WordPress Contributors – 0.3
    Code Snippets: by Code Snippets Pro – 3.9.3
    Delete Expired Transients: by WebAware – 2.0.7
    Responsive Pricing Table: by WP Darko – 5.1.12
    WP Ghost Lite: by Hide My WP Ghost – 5.4.07
    Homepage Control: by WooThemes – 2.0.3
    Inactive Logout: by Inactive Logout – 3.6.0
    Kadence WooCommerce Email Designer: by Kadence WP – 1.5.18
    LiteSpeed Cache: by LiteSpeed Technologies – 7.6.2
    Loginizer: by Softaculous – 2.0.3
    Payment Methods by Product & Country for WooCommerce: by WPFactory – 1.8.3
    Proxy & VPN Blocker: by Proxy & VPN Blocker – 3.5.2
    Side Cart WooCommerce: by XootiX – 2.7.2
    Simple CAPTCHA Alternative with Cloudflare Turnstile: by Elliot Sowersby
    RelyWP – 1.35.0

    Storefront Add Slider: by Atlantis Themes – 0.4
    TablePress: by Tobias Bäthge – 3.2.5
    To Top: by Catch Plugins – 2.5.5
    Ultimate Member: by Ultimate Member – 2.11.0
    Ultimate Private Member Portal Lite: by Rakhitha Nimesh – 1.0
    Slider Ultimate: by Etoile Web Design – 2.2.8
    Ultimate Member - Block Disposable Email Domains: by Ultimate Member – 1.0.0
    Ultimate Member - Browser Detect: by Ultimate Member – 1.0
    Ultimate Member - Online: by Ultimate Member – 2.2.2
    User Activity Tracking and Log: by Moove Agency – 4.2.1
    User Login History: by Er Faiyaz Alam – 2.1.7
    Checkout with Cash App on WooCommerce: by The African Boss – 6.0.3.1
    Venmo PRO: by The African Boss – 3.0
    Checkout with Zelle on Woocommerce: by The African Boss – 4.1.1
    WooCommerce.com Update Manager: by Automattic – 1.0.3
    WooCommerce Checkout Manager PRO: by QuadLayers – 7.6.2
    WooCommerce Checkout Manager: by QuadLayers – 7.8.3
    WooPayments: by WooCommerce – 10.2.0
    WooCommerce Subscriptions: by WooCommerce – 8.1.0
    WooCommerce: by Automattic – 10.3.6
    Wordfence Security: by Wordfence – 8.1.3
    Asset CleanUp: Page Speed Booster: by Gabe Livan – 1.4.0.3
    WP Content Copy Protection & No Right Click: by wp-buy – 3.6.5
    WP Extra File Types: by Davide Airaghi – 0.5.2
    WP Mail SMTP: by WP Mail SMTP – 4.7.1

    ### Inactive Plugins (4) ###

    AAA Option Optimizer: by Joost de Valk – 1.5.1
    LitePay Merchant: by Litepay – 0.2
    Password Protect WordPress Lite: by BWPS – 1.9.12
    WPForce Logout: by Mini Plugins – 2.2.3

    ### Dropin Plugins () ###

    object-cache.php: LiteSpeed Cache - Object Cache (Drop-in)

    ### Settings ###

    Legacy API Enabled: –
    Force SSL: ✔
    Currency: USD ($)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    subscription (subscription)
    variable (variable)
    variable subscription (variable-subscription)

    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)

    Connected to WooCommerce.com: ✔
    Enforce Approved Product Download Directories: –
    HPOS feature enabled: –
    Order datastore: WC_Order_Data_Store_CPT
    HPOS data sync enabled: –
    Enabled Features: analytics
    marketplace
    order_attribution
    site_visibility_badge
    remote_logging
    blueprint
    point_of_sale


    ### Logging ###

    Enabled: ✔
    Handler: Automattic\WooCommerce\Internal\Admin\Logging\LogHandlerFileV2
    Retention period: 30 days
    Level threshold: –
    Log directory size: 7 MB

    ### WC Pages ###

    Shop base: ❌ Page visibility should be public
    Cart: ❌ Page not set
    Checkout: #145 - /checkout/ -  Contains the [woocommerce_checkout] shortcode
    My account: #12 - /my-account/ -  Contains the [woocommerce_my_account] shortcode
    Terms and conditions: #4743 - /terms-and-conditions/

    ### Theme ###

    Name: Storefront
    Version: 4.6.1
    Author URL: https://woocommerce.com/
    Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
    Theme type: Classic theme
    WooCommerce Support: ✔

    ### Templates ###

    Overrides: –

    ### WooPayments ###

    Version: 10.2.0
    Connected to WPCOM: Yes
    WPCOM Blog ID: 183742069
    Account ID: acct_1MilMBC0keFAAmrs
    Payment Gateway: Enabled
    Test Mode: Disabled
    Enabled APMs: card
    WooPay: Disabled
    WooPay Incompatible Extensions: No
    Apple Pay / Google Pay: Enabled (checkout)
    Fraud Protection Level: basic
    Multi-currency: Enabled
    Auth and Capture: Disabled
    Documents: Disabled
    Logging: Enabled

    ### Subscriptions ###

    WCS_DEBUG: ✔ No
    Subscriptions Mode: ✔ Live
    Subscriptions Live URL: https://www.res4us.com
    Subscriptions-core Library Version: 8.3.0
    Subscription Statuses: wc-active: 7
    wc-cancelled: 7

    WooCommerce Account Connected: ✔ Yes
    Active Product Key: ✔ Yes
    Report Cache Enabled: ❌ No
    Cache Update Failures: ❌ 3 failure

    ### Store Setup ###

    Country / State: United States (US) — New York

    ### Subscriptions by Payment Gateway ###

    WooPayments: wc-active: 7
    wc-cancelled: 7


    ### Payment Gateway Support ###

    WooPayments: products
    refunds
    multiple_subscriptions
    subscription_cancellation
    subscription_payment_method_change_admin
    subscription_payment_method_change_customer
    subscription_payment_method_change
    subscription_reactivation
    subscription_suspension
    subscriptions
    subscription_amount_changes
    subscription_date_changes
    tokenization
    add_payment_method

    Cash App: products
    Venmo: products
    Zelle: products

    ### Subscriptions Gifting ###

    Gifted Subscriptions Count: 0

    ### Admin ###

    Enabled Features: activity-panels
    analytics
    product-block-editor
    coupons
    core-profiler
    customize-store
    customer-effort-score-tracks
    import-products-task
    experimental-fashion-sample-products
    shipping-smart-defaults
    shipping-setting-tour
    homescreen
    marketing
    mobile-app-banner
    onboarding
    onboarding-tasks
    pattern-toolkit-full-composability
    product-custom-fields
    remote-inbox-notifications
    remote-free-extensions
    payment-gateway-suggestions
    printful
    shipping-label-banner
    subscriptions
    store-alerts
    transient-notices
    woo-mobile-welcome
    wc-pay-promotion
    wc-pay-welcome-page
    launch-your-store

    Disabled Features: product-data-views
    experimental-blocks
    experimental-iapi-mini-cart
    experimental-iapi-runtime
    coming-soon-newsletter-template
    minified-js
    product-pre-publish-modal
    settings
    async-product-editor-category-field
    product-editor-template-system
    use-wp-horizon
    rest-api-v4

    Daily Cron: ✔ Next scheduled: 2025-12-05 18:56:18 -05:00
    Options: ✔
    Notes: 267
    Onboarding: completed

    ### Action Scheduler ###

    Canceled: 2
    Oldest: 2025-11-06 20:53:00 -0500
    Newest: 2025-11-11 16:36:36 -0500

    Complete: 1,996
    Oldest: 2025-11-04 10:27:15 -0500
    Newest: 2025-12-05 10:15:39 -0500

    Failed: 292
    Oldest: 2021-10-22 12:51:53 -0400
    Newest: 2025-12-04 16:41:03 -0500

    Pending: 22
    Oldest: 2025-12-05 10:45:07 -0500
    Newest: 2026-01-29 17:28:38 -0500


    ### Status report information ###

    Generated at: 2025-12-05 10:23:21 -05:00
    Forum: Plugins
    In reply to: [WooPayments: Integrated WooCommerce Payments] Viewing payments error
    Thread Starter rippleffect

    (@rippleffect)

    6 months ago

    Thanks for the response Shahzeen. As to ensure there were no conflicts, I had previously done your recommended troubleshooting prior to posting here on the public forum. I apologize for not specifying this sooner. Since then, I have determined there is a conflict occurring with Cloudflare’s CDN. The moment I removed Cloudflare’s nameservers from my dns and started pointing to my host again, the issues resolved. At this point, I understand that I need to reach out to Cloudflare. Is there anything I should be looking for that would help to try and resolve this?

    Forum: Plugins
    In reply to: [WooPayments: Integrated WooCommerce Payments] Viewing payments error
    Thread Starter rippleffect

    (@rippleffect)

    6 months ago

    System Status Report

    ### WordPress Environment ###

    WordPress address (URL): [Redacted]
    Site address (URL): [Redacted]
    WC Version: 10.3.5
    Legacy REST API Package Version: The Legacy REST API plugin is not installed on this site.
    Action Scheduler Version: ✔ 3.9.3
    Log Directory Writable: ✔
    WP Version: 6.8.3
    WP Multisite: –
    WP Memory Limit: 512 MB
    WP Debug Mode: –
    WP Cron: ✔
    Language: en_US
    External object cache: ✔

    ### Server Environment ###

    Server Info: Apache
    Server Architecture: Linux 4.18.0-553.54.1.lve.el8.x86_64 x86_64
    PHP Version: 8.1.32
    PHP Post Max Size: 8 MB
    PHP Time Limit: 300
    PHP Max Input Vars: 1000
    cURL Version: 8.14.1
    OpenSSL/1.1.1w

    SUHOSIN Installed: –
    MySQL Version: 11.4.7-MariaDB-cll-lve
    Max Upload Size: 6 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔

    ### Database ###

    [REDACTED]

    ### Post Type Counts ###

    3d-flip-book: 7
    acf-field-group: 1
    attachment: 177
    custom_css: 2
    custom-css-js: 2
    elementor_library: 13
    frm_form_actions: 1
    frm_styles: 1
    hurrytimer_countdown: 1
    is_search_form: 1
    nav_menu_item: 41
    oceanwp_library: 3
    oembed_cache: 8
    page: 39
    pdfposter: 1
    popupbuilder: 1
    post: 1
    postman_sent_mail: 1
    product: 31
    revision: 74
    rpt_pricing_table: 6
    shop_coupon: 18
    shop_order: 992
    shop_order_refund: 9
    shop_subscription: 14
    tablepress_table: 43
    ultimate_slider: 8
    um_directory: 1
    um_form: 3
    wcct_countdown: 5
    wp_block: 1
    wp_global_styles: 1
    wp_navigation: 1
    wpforms: 2
    wppopups: 1

    ### Security ###

    Secure connection (HTTPS): ✔
    Hide errors from visitors: ✔

    ### Active Plugins (42) ###

    Add From Server: by Dion Hulse – 3.4.5
    Advanced Product Fields Extended for WooCommerce: by StudioWombat – 2.5
    Backuply: by Softaculous – 1.5.0
    Classic Widgets: by WordPress Contributors – 0.3
    Code Snippets: by Code Snippets Pro – 3.8.2
    Delete Expired Transients: by WebAware – 2.0.7
    Responsive Pricing Table: by WP Darko – 5.1.12
    Homepage Control: by WooThemes – 2.0.3
    Inactive Logout: by Inactive Logout – 3.6.0
    Kadence WooCommerce Email Designer: by Kadence WP – 1.5.17
    LiteSpeed Cache: by LiteSpeed Technologies – 7.6.2
    Loginizer: by Softaculous – 2.0.3
    Password Protect WordPress Lite: by BWPS – 1.9.12
    Payment Methods by Product & Country for WooCommerce: by WPFactory – 1.8.3
    Proxy & VPN Blocker: by Proxy & VPN Blocker – 3.5.2
    Side Cart WooCommerce: by XootiX – 2.7.2
    Simple CAPTCHA Alternative with Cloudflare Turnstile: by Elliot Sowersby
    RelyWP – 1.35.0

    Storefront Add Slider: by Atlantis Themes – 0.4
    TablePress: by Tobias Bäthge – 3.2.5
    To Top: by Catch Plugins – 2.5.5
    Ultimate Member: by Ultimate Member – 2.10.6
    Ultimate Private Member Portal Lite: by Rakhitha Nimesh – 1.0
    Slider Ultimate: by Etoile Web Design – 2.2.8
    Ultimate Member - Block Disposable Email Domains: by Ultimate Member – 1.0.0
    Ultimate Member - Browser Detect: by Ultimate Member – 1.0
    Ultimate Member - Online: by Ultimate Member – 2.2.2
    User Activity Tracking and Log: by Moove Agency – 4.2.1
    User Login History: by Er Faiyaz Alam – 2.1.7
    Checkout with Cash App on WooCommerce: by The African Boss – 6.0.3.1
    Venmo PRO: by The African Boss – 3.0
    Checkout with Zelle on Woocommerce: by The African Boss – 4.1.1
    WooCommerce.com Update Manager: by Automattic – 1.0.3
    WooCommerce Checkout Manager PRO: by QuadLayers – 7.6.2
    WooCommerce Checkout Manager: by QuadLayers – 7.8.0
    WooPayments: by WooCommerce – 10.2.0
    WooCommerce Subscriptions: by WooCommerce – 8.0.0 (update to version 8.1.0 is available)
    WooCommerce: by Automattic – 10.3.5
    Wordfence Security: by Wordfence – 8.1.2
    Asset CleanUp: Page Speed Booster: by Gabe Livan – 1.4.0.3
    WP Content Copy Protection & No Right Click: by wp-buy – 3.6.5
    WP Extra File Types: by Davide Airaghi – 0.5.2
    WP Mail SMTP: by WP Mail SMTP – 4.7.0

    ### Inactive Plugins (4) ###

    AAA Option Optimizer: by Joost de Valk – 1.5.1
    LitePay Merchant: by Litepay – 0.2
    WPForce Logout: by Mini Plugins – 2.2.3
    WP Ghost Lite: by Hide My WP Ghost – 5.4.07

    ### Dropin Plugins () ###

    object-cache.php: LiteSpeed Cache - Object Cache (Drop-in)

    ### Settings ###

    Legacy API Enabled: –
    Force SSL: ✔
    Currency: USD ($)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    subscription (subscription)
    variable (variable)
    variable subscription (variable-subscription)

    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)

    Connected to WooCommerce.com: ✔
    Enforce Approved Product Download Directories: –
    HPOS feature enabled: –
    Order datastore: WC_Order_Data_Store_CPT
    HPOS data sync enabled: –
    Enabled Features: analytics
    marketplace
    order_attribution
    site_visibility_badge
    remote_logging
    blueprint
    point_of_sale


    ### Logging ###

    Enabled: ✔
    Handler: Automattic\WooCommerce\Internal\Admin\Logging\LogHandlerFileV2
    Retention period: 30 days
    Level threshold: –
    Log directory size: 998 KB

    ### WC Pages ###

    Shop base: ❌ Page visibility should be public
    Cart: ❌ Page not set
    Checkout: #145 - /checkout/ -  Contains the [woocommerce_checkout] shortcode
    My account: #12 - /my-account/ -  Contains the [woocommerce_my_account] shortcode
    Terms and conditions: #4743 - /terms-and-conditions/

    ### Theme ###

    Name: Storefront
    Version: 4.6.1
    Author URL: https://woocommerce.com/
    Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
    Theme type: Classic theme
    WooCommerce Support: ✔

    ### Templates ###

    Overrides: –

    ### WooPayments ###

    Version: 10.2.0
    Connected to WPCOM: Yes
    WPCOM Blog ID: 183742069
    Account ID: acct_1MilMBC0keFAAmrs
    Payment Gateway: Enabled
    Test Mode: Disabled
    Enabled APMs: card
    WooPay: Disabled
    WooPay Incompatible Extensions: No
    Apple Pay / Google Pay: Enabled (checkout)
    Fraud Protection Level: basic
    Multi-currency: Enabled
    Auth and Capture: Disabled
    Documents: Disabled
    Logging: Enabled

    ### Subscriptions ###

    WCS_DEBUG: ✔ No
    Subscriptions Mode: ✔ Live
    Subscriptions Live URL: https://www.res4us.com
    Subscriptions-core Library Version: 8.3.0
    Subscription Statuses: wc-active: 7
    wc-cancelled: 7

    WooCommerce Account Connected: ✔ Yes
    Active Product Key: ✔ Yes
    Report Cache Enabled: ❌ No
    Cache Update Failures: ❌ 3 failure

    ### Store Setup ###

    Country / State: United States (US) — New York

    ### Subscriptions by Payment Gateway ###

    WooPayments: wc-active: 7
    wc-cancelled: 7


    ### Payment Gateway Support ###

    WooPayments: products
    refunds
    multiple_subscriptions
    subscription_cancellation
    subscription_payment_method_change_admin
    subscription_payment_method_change_customer
    subscription_payment_method_change
    subscription_reactivation
    subscription_suspension
    subscriptions
    subscription_amount_changes
    subscription_date_changes
    tokenization
    add_payment_method

    Cash App: products
    Venmo: products
    Zelle: products

    ### Subscriptions Gifting ###

    Gifted Subscriptions Count: 0

    ### Admin ###

    Enabled Features: activity-panels
    analytics
    product-block-editor
    coupons
    core-profiler
    customize-store
    customer-effort-score-tracks
    import-products-task
    experimental-fashion-sample-products
    shipping-smart-defaults
    shipping-setting-tour
    homescreen
    marketing
    mobile-app-banner
    onboarding
    onboarding-tasks
    pattern-toolkit-full-composability
    product-custom-fields
    remote-inbox-notifications
    remote-free-extensions
    payment-gateway-suggestions
    printful
    shipping-label-banner
    subscriptions
    store-alerts
    transient-notices
    woo-mobile-welcome
    wc-pay-promotion
    wc-pay-welcome-page
    launch-your-store

    Disabled Features: product-data-views
    experimental-blocks
    experimental-iapi-mini-cart
    experimental-iapi-runtime
    coming-soon-newsletter-template
    minified-js
    product-pre-publish-modal
    settings
    async-product-editor-category-field
    product-editor-template-system
    use-wp-horizon
    rest-api-v4

    Daily Cron: ✔ Next scheduled: 2025-11-17 18:56:18 -05:00
    Options: ✔
    Notes: 266
    Onboarding: completed

    ### Action Scheduler ###

    Canceled: 3
    Oldest: 2025-10-18 10:20:08 -0400
    Newest: 2025-11-11 16:36:36 -0500

    Complete: 2,108
    Oldest: 2025-10-21 02:07:09 -0400
    Newest: 2025-11-17 11:34:08 -0500

    Failed: 279
    Oldest: 2021-10-22 12:51:53 -0400
    Newest: 2025-11-13 10:18:52 -0500

    Pending: 24
    Oldest: 2025-11-17 11:51:36 -0500
    Newest: 2026-01-29 17:28:38 -0500


    ### Status report information ###

    Generated at: 2025-11-17 11:34:34 -05:00
    Forum: Plugins
    In reply to: [WooPayments: Integrated WooCommerce Payments] Viewing payments error
    Thread Starter rippleffect

    (@rippleffect)

    6 months ago

    For example;

    Here is a picture of the errors I see when selecting “Transactions”

    https://www.dropbox.com/scl/fi/rxsxyxd6q9uhjlxqp5gl7/IMG_1998.jpg?rlkey=57xt589dutthkaxddohz59sxp&st=n9baj1zb&dl=0

    Forum: Plugins
    In reply to: [WooCommerce] Viewing payments error
    Thread Starter rippleffect

    (@rippleffect)

    6 months, 1 week ago

    System Status Report

    ### WordPress Environment ###

    WordPress address (URL): [Redacted]
    Site address (URL): [Redacted]
    WC Version: 10.3.5
    Legacy REST API Package Version: The Legacy REST API plugin is not installed on this site.
    Action Scheduler Version: ✔ 3.9.3
    Log Directory Writable: ✔
    WP Version: 6.8.3
    WP Multisite: –
    WP Memory Limit: 512 MB
    WP Debug Mode: –
    WP Cron: ✔
    Language: en_US
    External object cache: ✔

    ### Server Environment ###

    Server Info: Apache
    Server Architecture: Linux 4.18.0-553.54.1.lve.el8.x86_64 x86_64
    PHP Version: 8.1.32
    PHP Post Max Size: 8 MB
    PHP Time Limit: 300
    PHP Max Input Vars: 1000
    cURL Version: 8.14.1
    OpenSSL/1.1.1w

    SUHOSIN Installed: –
    MySQL Version: 11.4.7-MariaDB-cll-lve
    Max Upload Size: 6 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔

    ### Database ###

    [REDACTED]

    ### Post Type Counts ###

    3d-flip-book: 7
    acf-field-group: 1
    attachment: 177
    custom_css: 2
    custom-css-js: 2
    elementor_library: 13
    frm_form_actions: 1
    frm_styles: 1
    hurrytimer_countdown: 1
    is_search_form: 1
    nav_menu_item: 41
    oceanwp_library: 3
    oembed_cache: 8
    page: 39
    pdfposter: 1
    popupbuilder: 1
    post: 1
    postman_sent_mail: 1
    product: 31
    revision: 74
    rpt_pricing_table: 6
    shop_coupon: 18
    shop_order: 988
    shop_order_refund: 9
    shop_subscription: 14
    tablepress_table: 43
    ultimate_slider: 8
    um_directory: 1
    um_form: 3
    wcct_countdown: 5
    wp_block: 1
    wp_global_styles: 1
    wp_navigation: 1
    wpforms: 2
    wppopups: 1

    ### Security ###

    Secure connection (HTTPS): ✔
    Hide errors from visitors: ✔

    ### Active Plugins (41) ###

    Add From Server: by Dion Hulse – 3.4.5
    Advanced Product Fields Extended for WooCommerce: by StudioWombat – 2.5
    Backuply: by Softaculous – 1.5.0
    Classic Widgets: by WordPress Contributors – 0.3
    Code Snippets: by Code Snippets Pro – 3.8.2
    Delete Expired Transients: by WebAware – 2.0.7
    Responsive Pricing Table: by WP Darko – 5.1.12
    Homepage Control: by WooThemes – 2.0.3
    Inactive Logout: by Inactive Logout – 3.6.0
    Kadence WooCommerce Email Designer: by Kadence WP – 1.5.17
    LiteSpeed Cache: by LiteSpeed Technologies – 7.6.2
    Loginizer: by Softaculous – 2.0.3
    Password Protect WordPress Lite: by BWPS – 1.9.12
    Payment Methods by Product & Country for WooCommerce: by WPFactory – 1.8.3
    Proxy & VPN Blocker: by Proxy & VPN Blocker – 3.5.2
    Side Cart WooCommerce: by XootiX – 2.7.2
    Simple CAPTCHA Alternative with Cloudflare Turnstile: by Elliot Sowersby
    RelyWP – 1.35.0

    Storefront Add Slider: by Atlantis Themes – 0.4
    TablePress: by Tobias Bäthge – 3.2.5
    To Top: by Catch Plugins – 2.5.5
    Ultimate Member: by Ultimate Member – 2.10.6
    Ultimate Private Member Portal Lite: by Rakhitha Nimesh – 1.0
    Slider Ultimate: by Etoile Web Design – 2.2.8
    Ultimate Member - Block Disposable Email Domains: by Ultimate Member – 1.0.0
    Ultimate Member - Browser Detect: by Ultimate Member – 1.0
    Ultimate Member - Online: by Ultimate Member – 2.2.2
    User Activity Tracking and Log: by Moove Agency – 4.2.1
    User Login History: by Er Faiyaz Alam – 2.1.7
    Checkout with Cash App on WooCommerce: by The African Boss – 6.0.3.1
    Venmo PRO: by The African Boss – 3.0
    Checkout with Zelle on Woocommerce: by The African Boss – 4.1.1
    WooCommerce.com Update Manager: by Automattic – 1.0.3
    WooCommerce Checkout Manager PRO: by QuadLayers – 7.6.2
    WooCommerce Checkout Manager: by QuadLayers – 7.8.0
    WooPayments: by WooCommerce – 10.2.0
    WooCommerce Subscriptions: by WooCommerce – 8.0.0
    WooCommerce: by Automattic – 10.3.5
    Asset CleanUp: Page Speed Booster: by Gabe Livan – 1.4.0.3
    WP Content Copy Protection & No Right Click: by wp-buy – 3.6.5
    WP Extra File Types: by Davide Airaghi – 0.5.2
    WP Mail SMTP: by WP Mail SMTP – 4.7.0

    ### Inactive Plugins (5) ###

    AAA Option Optimizer: by Joost de Valk – 1.5.1
    LitePay Merchant: by Litepay – 0.2
    Wordfence Security: by Wordfence – 8.1.2
    WPForce Logout: by Mini Plugins – 2.2.3
    WP Ghost Lite: by Hide My WP Ghost – 5.4.07

    ### Dropin Plugins () ###

    object-cache.php: LiteSpeed Cache - Object Cache (Drop-in)

    ### Settings ###

    Legacy API Enabled: –
    Force SSL: ✔
    Currency: USD ($)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    subscription (subscription)
    variable (variable)
    variable subscription (variable-subscription)

    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)

    Connected to WooCommerce.com: ✔
    Enforce Approved Product Download Directories: –
    HPOS feature enabled: –
    Order datastore: WC_Order_Data_Store_CPT
    HPOS data sync enabled: –
    Enabled Features: analytics
    marketplace
    order_attribution
    site_visibility_badge
    remote_logging
    blueprint
    point_of_sale


    ### Logging ###

    Enabled: ✔
    Handler: Automattic\WooCommerce\Internal\Admin\Logging\LogHandlerFileV2
    Retention period: 30 days
    Level threshold: –
    Log directory size: 190 KB

    ### WC Pages ###

    Shop base: ❌ Page visibility should be public
    Cart: ❌ Page not set
    Checkout: #145 - /checkout/ -  Contains the [woocommerce_checkout] shortcode
    My account: #12 - /my-account/ -  Contains the [woocommerce_my_account] shortcode
    Terms and conditions: #4743 - /terms-and-conditions/

    ### Theme ###

    Name: Storefront
    Version: 4.6.1
    Author URL: https://woocommerce.com/
    Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
    Theme type: Classic theme
    WooCommerce Support: ✔

    ### Templates ###

    Overrides: –

    ### WooPayments ###

    Version: 10.2.0
    Connected to WPCOM: Yes
    WPCOM Blog ID: 183742069
    Account ID: acct_1MilMBC0keFAAmrs
    Payment Gateway: Enabled
    Test Mode: Disabled
    Enabled APMs: card
    WooPay: Disabled
    WooPay Incompatible Extensions: No
    Apple Pay / Google Pay: Enabled (checkout)
    Fraud Protection Level: basic
    Multi-currency: Enabled
    Auth and Capture: Disabled
    Documents: Disabled
    Logging: Enabled

    ### Subscriptions ###

    WCS_DEBUG: ✔ No
    Subscriptions Mode: ✔ Live
    Subscriptions Live URL: https://www.res4us.com
    Subscriptions-core Library Version: 8.3.0
    Subscription Statuses: wc-active: 7
    wc-cancelled: 7

    WooCommerce Account Connected: ✔ Yes
    Active Product Key: ✔ Yes
    Report Cache Enabled: ❌ No
    Cache Update Failures: ❌ 3 failure

    ### Store Setup ###

    Country / State: United States (US) — New York

    ### Subscriptions by Payment Gateway ###

    WooPayments: wc-active: 7
    wc-cancelled: 7


    ### Payment Gateway Support ###

    WooPayments: products
    refunds
    multiple_subscriptions
    subscription_cancellation
    subscription_payment_method_change_admin
    subscription_payment_method_change_customer
    subscription_payment_method_change
    subscription_reactivation
    subscription_suspension
    subscriptions
    subscription_amount_changes
    subscription_date_changes
    tokenization
    add_payment_method

    Cash App: products
    Venmo: products
    Zelle: products

    ### Subscriptions Gifting ###

    Gifted Subscriptions Count: 0

    ### Admin ###

    Enabled Features: activity-panels
    analytics
    product-block-editor
    coupons
    core-profiler
    customize-store
    customer-effort-score-tracks
    import-products-task
    experimental-fashion-sample-products
    shipping-smart-defaults
    shipping-setting-tour
    homescreen
    marketing
    mobile-app-banner
    onboarding
    onboarding-tasks
    pattern-toolkit-full-composability
    product-custom-fields
    remote-inbox-notifications
    remote-free-extensions
    payment-gateway-suggestions
    printful
    shipping-label-banner
    subscriptions
    store-alerts
    transient-notices
    woo-mobile-welcome
    wc-pay-promotion
    wc-pay-welcome-page
    launch-your-store

    Disabled Features: product-data-views
    experimental-blocks
    experimental-iapi-mini-cart
    experimental-iapi-runtime
    coming-soon-newsletter-template
    minified-js
    product-pre-publish-modal
    settings
    async-product-editor-category-field
    product-editor-template-system
    use-wp-horizon
    rest-api-v4

    Daily Cron: ✔ Next scheduled: 2025-11-13 18:56:18 -05:00
    Options: ✔
    Notes: 265
    Onboarding: completed

    ### Action Scheduler ###

    Canceled: 3
    Oldest: 2025-10-18 10:20:08 -0400
    Newest: 2025-11-11 16:36:36 -0500

    Complete: 2,083
    Oldest: 2025-10-21 02:07:09 -0400
    Newest: 2025-11-13 11:51:18 -0500

    Failed: 279
    Oldest: 2021-10-22 12:51:53 -0400
    Newest: 2025-11-13 10:18:52 -0500

    Pending: 24
    Oldest: 2025-11-13 12:25:10 -0500
    Newest: 2026-01-29 17:28:38 -0500


    ### Status report information ###

    Generated at: 2025-11-13 12:10:59 -05:00
    Forum: Plugins
    In reply to: [WooCommerce] Viewing payments error
    Thread Starter rippleffect

    (@rippleffect)

    6 months, 1 week ago

    For example;

    Here is a picture of the errors I see when selecting “Transactions”

    https://www.dropbox.com/scl/fi/rxsxyxd6q9uhjlxqp5gl7/IMG_1998.jpg?rlkey=57xt589dutthkaxddohz59sxp&st=n9baj1zb&dl=0

    Forum: Plugins
    In reply to: [Ultimate Member – User Profile, Registration, Login, Member Directory, Content Restriction & Membership Plugin] Registration / Profile
    Thread Starter rippleffect

    (@rippleffect)

    9 months ago

    Hello @ultimatemembersupport,

    Seeing that another user like <span style=”font-size: inherit;”>@bubbleck</span> is having the same issues with “User fields not showing after saving profile“, will this be something that is looked at from the developers end to hopefully resolve sooner than later?

    To clarify, I tried all of the troubleshooting that @missveronicatv gave to @bubbleck and I was unsuccessful as well

    ————-

    To look for alternate solutions to the plugin’s initial problems, I came across Browser Detect in the articles under Basic Extensions. I thought that this may be a viable solution. Unfortunately, this arose more issues.

    On 8/15/25, I downloaded the “UM Extended” plugin zip file directly from Github and installed it onto my admin panel using (https://github.com/ultimatemember/Extended). I was then able to select and activate both Basic Extensions, User Meta Shortcode & Browser Detect. I then made sure to follow all of the instructions from the articles given on User Meta Shortcode & User Browser Detect.

    Issue,

    After activating the Browser Detect extension (Dashboard > UM Extended > Browser Detect > Learn More > Activate), I headed over to the Registration Form to add the new predefined fields. Unfortunately, I am unable to see the “new” Predefined Fields within the Field Manager,

    1. User IP Address 
    2. User Operating System 
    3. User Web Browser

    WordPress, Ultimate Member and all other plugins are up to date. As I’ve said prior. I’ve deactivated plugins, I’ve ensured there is no browser caching issues and even switched out themes to try and resolve.

    If I’m missing something, please let me know. Otherwise, any help to get this resolved would be greatly appreciative. This coming from a user who’s been using this Plugin for many years now and, love it!

    Based on my initial issue, is there a way to use the meta key that was created from the custom short code field on the Registration form so that it can be used to capture data onto the profile form?

    Thanks

    Forum: Plugins
    In reply to: [Ultimate Member – User Profile, Registration, Login, Member Directory, Content Restriction & Membership Plugin] Registration / Profile
    Thread Starter rippleffect

    (@rippleffect)

    9 months, 1 week ago

    Thanks for the response @aswingiri ‘”

    I’m actually trying to add and pull multiple fields to the Profile. I was only using the “IP Address” as one example. As a side note, I added your code snippet to see if it works and it does not.

    Forum: Plugins
    In reply to: [Ultimate Member – User Profile, Registration, Login, Member Directory, Content Restriction & Membership Plugin] Registration / Profile
    Thread Starter rippleffect

    (@rippleffect)

    9 months, 1 week ago

    Thanks @missveronicatv

    I added it here on my own post for your convenience.

    In addition,

    User fields not showing after saving profile

    Been using this plugin for over 5 years now. All cache is disabled for UM pages. To confirm its not a Theme issue, I reverted from Storefront to Twenty Twenty-one. Still no luck. To confirm it’s not a cache or plugin conflict, I disabled all plugins. Still no luck. I can confirm that all of my original fields that were there from prior are still visible on the View Profile page. For me, It’s specifically happening on “new” entries.

    I can also confirm that the Visibility and Privacy options under Edit Field in the Registration Form are not working as intended either. Example: if I change Privacy from “Everyone” to “Only specific member roles“, choose “Administrator” and then “Update“, I can still view the fields from the front-end of the Registration Form from a non admin role using a totally different device.

    • This reply was modified 9 months, 1 week ago by rippleffect.
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