Thanks for your reply.
yes, it is checked. I just found out that I can get the “notify email” recipients receiving email after I go into wordpress dashboard/My Shop/Orders and toggle status from pending to complete. That kicks out the emails. QUESTION: IS THERE a way to have these recepients receive notice after the customer orders, instead of making this dependent upon the admin logging in to toggle order status from pending to complete?
How was this resolved?
I have a similar issue. The “notify email” entered does not receive an email upon customer ordering. How can I get that to work?