Robert Fortaleza
Forum Replies Created
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Hi @felix2302,
Thanks for reaching out to us.
You can easily translate/change the “Select options” button on archieve/shop pages by navigating to WooCommerce > Settings > Product Fields. Image for reference: https://share.zight.com/d5uqjp7o
I hope this helps, and have a great day ahead.
Hi @janhenrydesign,
Thanks for jumping in here.
Our development team is already aware of the issue and is actively working on a fix. This will be included in an upcoming update.
We appreciate your patience and understanding in the meantime.
Hi @hassan024,
Thank you for bringing this to our attention.
I noticed that you opened up an official ticket on our support platform. Let’s continue the conversation there to avoid misunderstanding and miscommunication.
I appreciate your cooperation. Have a great day ahead.
Forum: Plugins
In reply to: [Premmerce Permalink Manager for WooCommerce] Freemius XSS alert (Wordfence)Hi there,
Thanks for reaching out!
Since your question is partly related to the paid version (and involves account/plugin-specific details), this isn’t the right place for us to properly handle it.
Could you please open an official support ticket on our platform here so we can take a closer look and provide a more accurate answer?
https://premmerce.com/contact-us/
Once submitted, we’ll be happy to assist you further.
Thanks for your understanding!
Hi @ecstoreweb,
Thanks for the detailed explanation, that really helps clarify what’s going on.
What you’re experiencing is, unfortunately, a known limitation when using custom category slugs from our plugin together with Polylang (and Polylang for WooCommerce). Pagination handling in multilingual setups can be quite sensitive, and Polylang doesn’t always fully recognize or translate custom rewrite rules introduced by third-party plugins.
That’s why things work as expected when using the default WooCommerce category base, but break when switching to the plugin’s custom slug, especially on paginated URLs in secondary languages.
At the moment, we don’t have a built-in fix for this specific compatibility issue. As a workaround, we recommend sticking with the default WooCommerce category slug if multilingual pagination is critical for your setup.
That said, I’ll log this with our team as a compatibility improvement request so we can further evaluate it.
Thanks again for reporting this, really appreciate the thorough testing on your end!
Hi @cde05,
Thanks for reporting this.
To help us investigate the issue properly, could you please share a product link where we can see the problem in action (preferably one that is currently on sale and has fixed-price options applied)?
Also, please let us know how do you make the product on sale, is it through a 3rd party plugin or using the default WooCommerce sale functionality.
Furthermore, if possible, it would also help if you could briefly describe the steps you take before adding the product to the cart.
Looking forward to your reply so we can take a closer look
Forum: Plugins
In reply to: [WP Club Manager - WordPress Sports Club Plugin] Export/Import MatchesHi @epicsm,
Thanks for your message and for your kind words.
Since your questions relate to more advanced functionality and the paid version of the plugin, could you please open a ticket on our official support platform here:
👉 https://wpclubmanager.com/support/#wpcm-support-form
Our support team will be able to properly assist you there and take a closer look at your setup if needed.
Thanks for your understanding, and we’ll be happy to help you further on our support platform!
Hi @dmsmartscape,
Thanks for the detailed report, this is really helpful.
Could you please open a support ticket on our platform so we can properly investigate this with you? You can do that here.
This will allow us to track the issue more effectively and involve our development team if needed. Feel free to include everything you’ve shared here (especially the version comparisons and testing steps).
Once the ticket is created, we’ll take it from there
Hi @enzo2018,
Thanks for reaching out.
We’ve already been in touch with you regarding this issue through our support platform. Since this involves the Mailchimp add-on, which is a premium feature, this isn’t the right place to continue the conversation.
Could you please continue the discussion via email so we can assist you properly there?
Thanks for your understanding.
Forum: Plugins
In reply to: [WPIDE - File Manager & Code Editor] Regarding old Composer LibrariesHi @gautammkgarg,
Thanks for bringing this to our attention and for the detailed report.
We’ve escalated this to our development team for further review, including the concerns around outdated composer libraries, compatibility issues, and the security implications you mentioned.
We appreciate you flagging this, it’s very helpful. We’ll keep you posted as soon as we have any updates or feedback from the team.
Good day, @geekery,
Thanks for writing in.
Kindly note that the pricing summary will only show if there’s a pricing adjustments from the fields. If there is no pricing adjustments, the pricing summary will not be displayed.
I hope this helps, please let us know if you have additional questions.
Thanks for contacting us.
I could not reproduce this behavior on my test site. Would you please share a product URL that we can inspect and perform tests?
Looking forward to your response.
Hi @efrap,
Thank you for bringing this to our attention.
We would like to have a look at this behavior. Would you please open up a ticket on our support platform here? Kindly share as many details as you can so we have a better understanding of the situation.
Looking forward to hearing from you soon.
Good day, @ailiaitalia,
Thank you for bringing this to our attention.
Since this is from a new update, we would like to take a closer look at this behavior. Would you please open a ticket on our support platform here?
Kindly include as much details as you can while opening the ticket.
We appreciate your understanding and talk to you soon.
Hi @dleigh ,
Thanks for reporting this.
To properly investigate this fatal error, could you please open a support ticket on our official support platform?
You can submit it here: https://intagrate.io/contact/
Kindly provide as much as details as you can while you are at it.
This will allow our technical team to review it in the correct system and assist you more efficiently.
We’ll take it from there once the ticket is submitted.