Robertino Sperandio
Forum Replies Created
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I can’t open a ticket if i have the free version.
Honestly, this one has been the WORST EVER support service. It will be much better and more honest if you say you don’t provide support for the free version, or ask to pay for support.
Anyway, I figured out the problem and fixed it by myself.
Hello, I’m still facing the problem.
I have a new update, please be aware of this: the problem not depens from the server.
I tried copying the website in another server and the problem is still there. I tried also deactivating all the plugins, only Amelia was enable and setting the default Twenty TwentyFive theme, still the same problem.
Can you please anser and try to fix it?
Hello,
I think there should be a misunderstanding, I’m not using the Premium products, but is the free version.Can anyone answer me? I really need to send them the IP address of Amelia to add it to the whitelist.