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Viewing 11 replies - 1 through 11 (of 11 total)
  • Thread Starter rogerpearce

    (@rogerpearce)

    Hi. For information, now resolved. My hosting provider added a cache bypass rule to the page. Thanks for your help.

    Thread Starter rogerpearce

    (@rogerpearce)

    Hi. Many thanks. I’ll contact my hosting provider and see if he can fix it.

    Thread Starter rogerpearce

    (@rogerpearce)

    On the console panel:
    issues:
    A ‘cache-control’ header is missing or empty
    A ‘cache-control’ header contains directives which are not recommended: ‘must-revalidate, ‘no-store’
    Response should include ‘x-content-type-options’ header
    Incorrect use of label for=FORM_ELEMENT

    On the network panel:
    under preview and response:
    failed to get session for list instance 1

    The server is running Cloudflare. From the little research I’ve done online, it seems as if that might be the problem.

    Thread Starter rogerpearce

    (@rogerpearce)

    I ran the test with the console open. There appeared to be no javascript problems, but a raft of other issues. I’m not sure if any of them are significant. I ran the test with the network panel open. I can’t see a POST item. I have screenshots of the results, but I’m not sure how/if I can post them here. EDIT: see below.

    • This reply was modified 9 months, 3 weeks ago by rogerpearce.
    Thread Starter rogerpearce

    (@rogerpearce)

    Hi. All plugins are up-to-date (updated again yesterday). I’m not clear about content caching: my site is hosted by a third party and I’m not expert in this. I assume it might be obvious from the page source, but I don’t know what to look for.

    Detailed description of the problem: It’s pretty simple. Enter a search term in the search box. Hit Search. The timer twirls round for a second or two with no result. Page remains the same.

    Thread Starter rogerpearce

    (@rogerpearce)

    OK Thanks

    Thread Starter rogerpearce

    (@rogerpearce)

    Hi. Yes, that was my reaction. Thanks for the advice. Best wishes.

    Thread Starter rogerpearce

    (@rogerpearce)

    Hi. Many thanks again for rapid and helpful reply. I isolated two records which are consistently failing in the csv upload. I ran an import file containing just those two records. There are two entries in the log saying:
    [02/26/21 9:54am UTC]
    Participants_Db::process_form storing record:
    [02/26/21 9:54am UTC]
    but no other clues as to the error.

    The log also has numerous other entries which suggest there’s a conflict with the rest of the site, for example:
    [02/26/21 9:54am UTC]
    Function create_function() is deprecated
    in /var/www/public_html/wp-content/plugins/srs/srs.php on line 38

    and

    Non-static method OLWPT_FEAT_Factory::addType() should not be called statically
    in /var/www/public_html/wp-content/themes/ol-wp-theme/com/feature/cls/OLWPT_Feature.php on line 282

    and

    [02/26/21 9:54am UTC]
    Declaration of SRS_wtax::get_info($book, $item) should be compatible with SRS_olb::get_info($book, $item = NULL)
    in /var/www/public_html/wp-content/plugins/srs/cls/SRS_olb.php on line 971

    There are lots of these entries. But this doesn’t explain why it’s just these two records which are consistently failing. (For the record, I can create both of them manually).

    I’m at the limit of my understanding here. Am I right that it’s a conflict? Should I follow this up with my site host?

    Best wishes

    Thread Starter rogerpearce

    (@rogerpearce)

    Hooray. That works (mostly). Can you advise as to the likely cause of
    “x records skipped due to errors”? Many thanks again.

    Thread Starter rogerpearce

    (@rogerpearce)

    I meant the source file. Replacing the commas in the csv file wuld be a bit counter-productive!

    Thread Starter rogerpearce

    (@rogerpearce)

    Many thanks. And thanks for the swift response. I’ll have to get creative and replace all the quotation marks, commas etc in the csv file with HTML codes, then try again.

Viewing 11 replies - 1 through 11 (of 11 total)