romainb
Forum Replies Created
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SOLVED issue!
problem was linked to the database configuration,
wordpress database account was not configured as “administrator” of the DB but only as “read/write”.And the upgrade of the mail bank plugin should had required that the service account was “administrator” to be upgraded correctly.
Applied Support instructions, after having changed accounts rights: uninstalled plugin, manually deleted database table and option of mail bank version in the “options” table, installed plugin, activated, configured: working !
no,
don’t work.Sorry but this is what I have done yesterday, without result.
only difference is that I did not uninstalled the plugin before removing database data, I’ve done it afterward.
I think that the issue is not there…
:-C player try again :-C
still
"Warning: Invalid argument supplied for foreach() in /home/boostaeroi/www/wp-content/plugins/wp-mail-bank/lib/sidebar-menu.php on line 88"verified in database, the “mail-bank-version-number 2.0.3” is back 😉
but no more mail_bank table (maybe it will be created when the plugin will work again).Thanks,
I would have provided this info if I could have some proof of identity of the support 😉 it’s the website of my company…Thanks for your help.
I’ve connected to phpmysql, looking for what you told an found found it in the “option” table by looking for “mail%version%” in a search query in all databases.
I found a table called XYZ_mail_bank (XYZ beeing the random security number in front of all my DB tables) with one line (the config of the plug in), I will delete it.
- This reply was modified 9 years, 4 months ago by romainb.
For info,
I asked support to the “support team” who proposed to investigate on the issue by taking control of WordPress + FTP.
I’m just a little bit concern before giving administrator rights on my website content.
could you confirm me they are trustworthy ?Received: from [27.255.164.153] (port=54022 helo=SupportDept) by vivaan.tech-banker.com with esmtpsa (TLSv1.2:ECDHE-RSA-AES256-SHA384:256) (Exim 4.87) (envelope-from <[email protected]>)Done.
Uninstalled,
installed new one (Version 2.0.17),
activated: Still same issue.