roxybelle

Hi, I’ve already received a critical error from three websites with the same plugin due to the WP Chat App plugin. Finally, I’m including the logs from the last website: panacontrol.com and omegapanama.com.
There’s no trigger; the plugin simply can’t start and creates a conflict.

Here’s the email I received when the plugin fails:

Hi!

WordPress has a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automatic email.

In this case, WordPress has detected an error with one of your plugins, WP Chat App.

First, visit your website (https://omegapanama.com/) and review any visible issues. Next, visit the page where the error was captured (https://omegapanama.com/wp-admin/) and review any visible issues.

Please contact your hosting provider for help investigating this issue further.

If your site appears broken and you can't access your dashboard normally, WordPress has a special "recovery mode." This allows you to safely access your dashboard and continue investigating.

https://omegapanama.com/wp………..

To keep your site safe, this link will expire in 1 day. Don't worry, though; a new link will be emailed to you if the error occurs again after it expires.

When searching for help with this issue, you may be asked for some of the following information:
WordPress version 6.8.2
Active theme: Astra (version 4.11.9)
Current plugin: WP Chat App (version 3.7.3)
PHP version 8.1.31 Error Details

An E_ERROR error occurred on line 86 of /home/omegapan/public_html/wp-content/plugins/wp-whatsapp/whatsapp.php. Error message: Uncaught Error: Class "NTA_WhatsApp\Settings" not found in /home/omegapan/public_html/wp-content/plugins/wp-whatsapp/whatsapp.php:86
Stack trace: 0 /home/omegapan/public_html/wp-includes/class-wp-hook.php(324): NTA_WhatsApp\init() 1 /home/omegapan/public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters() 2 /home/omegapan/public_html/wp-includes/plugin.php(517): WP_Hook->do_action() 3 /home/omegapan/public_html/wp-settings.php(578): do_action() 4 /home/omegapan/public_html/wp-config.php(101): require_once('…') 5 /home/omegapan/public_html/wp-load.php(50): require_once('…') 6 /home/omegapan/public_html/wp-admin/admin.php(35): require_once('…') 7 /home/omegapan/public_html/wp-admin/index.php(10): require_once('…') 8 {main}

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