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  • Plugin Author rschris

    (@rschris)

    This quote of the first response to your linked post makes it clear that the bug is in WooCommerce.

    You’re correct in identifying the issue. In WooCommerce 10.1.0, the method $order->get_report_customer_id() is being called in DataStore.php (line 541), but this method no longer exists in the WC_Order class. It was deprecated and removed in earlier versions, and

      its reappearance here is unintended

    . This is causing the critical error you’re seeing in your logs.

    It is unclear to me why Frank would continue to suggest that you disable the Frisbii payment gateway after recognizing that the bug is in WooCommerce. Maybe in lack of understanding that the payment gateway is not an un-essential analytics extension. As for the 2 later responses that claim the bug is in the Frisbii plugin; they look very “routine” driven and possibly AI generated. I invite you to open the profiles of those two agents and see their profile creation dates, post counts and non-existing websites.

    There are no references to get_report_customer_id() in the Frisbii module. Those calls come from within WooCommerce it self originating in its sync_order API endpoint. We will however have a workaround to avoid using this WooCommerce endpoint ready in next release of the Frisbii module.

    Plugin Author rschris

    (@rschris)

    Hello Morten,

    Radarsofthouse has recently taken over the support and development of the Billwerk WooCommerce modules. We will investigate this question but need to first confirm if it is specifically about the the “WooCommerce Pre-order” extension at 179 USD annually, found here https://woocommerce.com/products/woocommerce-pre-orders/ or if there is a free plugin that you need to work with the Pay module, such as this one for example:
    https://ww.wp.xz.cn/plugins/pre-orders-for-woocommerce/

    Plugin Author rschris

    (@rschris)

    Versions 1.7.7 released today solves issues related to auto-capture.

    If you are willing and able to collaborate with us to ensure that the issue you experienced has been solved then please contact us through the address at the bottom of the official Billwerk+ webpage linked as “By Billwerk+” on the page of the plugin. Then the staff will be able to escalate the case to us. Sorry for the inconvenience.

    Plugin Author rschris

    (@rschris)

    Hi Unicco,

    We have recently taken over the support and development tasks for the Billwerk WooCommerce plugins. There have been many bugs to fix in the first weeks of our work on the modules and we sincerely apologize for the change that has caused this one to emerge or to start affecting your usage. I am making it a priority to correct this particular issue about the captures.

    [redacted by moderator]

Viewing 4 replies - 1 through 4 (of 4 total)