Ruben
Forum Replies Created
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Hi Krystian
Thank you for the update on this one
No furhter action or help required
Best Regards
RubenHi there,
I can confirm that clearning the cache resolved the issue. Thank you for helping with this one
Kind Regards
RubenHi there,
I have cleared our server cachce and cloudflare cache as well and my colleague will clear its browser cache to see if that helps with the issue.
I will update you once I know more about it
Kind Regards
RubenHi there,
I can confirm that the problem is still present with the update for my colleague
Can you please advise?Kind Regards
RubenHi there,
I have now updated the plugin and am asking my colleague to check if it’s working on their side.
In the meantime, I want to clarify that this is only happening with his computer and not with mine, so I don’t think it’s a version issue or an issue with compatibility.I will let you know if the update fixed this or what other options we have to explore
Kind Regards
RubenForum: Plugins
In reply to: [WooCommerce Stripe Payment Gateway] Webhook failing on default URLHi there,
Thank you for the feedback. I will be investigating the error logs and will report back any error codes that I might find so I can have the proper assistance on this one
Kind Regards
RubenForum: Plugins
In reply to: [WooCommerce Stripe Payment Gateway] Webhook failing on default URLHi there, David is my colleague and the subject is the same. Im repling on his behalf but if I need to open a new ticket I will do
Forum: Plugins
In reply to: [WooCommerce Stripe Payment Gateway] Webhook failing on default URLHi there, im a colleague of David and we work for the same company
I just wanted to follow up with this topic because we are still getting the error message like in the screenshot im providing now
Can we please have further assistance on this?
- This reply was modified 4 months, 3 weeks ago by Ruben.
Forum: Plugins
In reply to: [WooCommerce] Woocommerce payment options not showingHi team,
I want to say thank you to the people that help with this.
The conflit came from Cloudflare and after clearing its cache the problem was resolved. I was you mentioning to clear it that help me make it obvious
All resolved
Kind Regards
RubenForum: Plugins
In reply to: [WooCommerce] Woocommerce payment options not showingHi team,
I believe the problem is with the theme as if I change it the problem doesnt happen but it still strange that I cant replicate it on the staging site
Here is one of the errors that is showing in the console
wc-settings.js:1 – Uncaught TypeError: o is not a function
at S (wc-settings.js:1:3655)
at wc-settings.js:1:4575
at wc-settings.js:1:6467
S @ wc-settings.js:1
(anonymous) @ wc-settings.js:1
(anonymous) @ wc-settings.js:1index.js:1 – Uncaught TypeError: Cannot read properties of undefined (reading ‘getSetting’)
at index.js:1:5540
at index.js:1:5749
(anonymous) @ index.js:1
(anonymous) @ index.js:1Kind Regards
RubenForum: Plugins
In reply to: [WooCommerce] Woocommerce payment options not showingHi team,
The problem is still happening and I have done all the steps you recommended including clearing website, browser and server cache
Here is a link to the system status report – https://pastebin.com/e2hd3Psk
Kind Regards
RubenForum: Plugins
In reply to: [WooCommerce] Woocommerce payment options not showingHi team,
This is very strange as I cant replicate the error in a staging site.
Any ideas of what could be?
Kind Regards
RubenForum: Plugins
In reply to: [WooCommerce] Woocommerce payment options not showingHi,
Im creating a staging site for the test and I will let you know the result once I have it
Kind Regards
RubenForum: Plugins
In reply to: [WooCommerce] Woocommerce payment options not showingHi Sai,
- I have cleared the cache and tried in incognito but not working.
- WordPress and Woocommerce are in the latest version
- I have made it so Tyl by Natwest is disabled but still not working
- Switching the theme and plugin conflict test is a bit more extreme to do as a quick diagnosis.
Is there anything I can do to have it working? I have noticed that I have now a new layout for the menu with a white background. The payment tab is the only one that is not working
Kind Regards
RubenHi Krystian,
Thank you for the detailed explanation.
Before downgrading, can you please send me a link or explain how to disconnect the current onboarding?
I just want to make sure I have all the information I need before doing this and after installing the downgraded version of the plugin can I upgrade to the latest version and keep the old layout?
Kind Regards
Ruben