Ryan
Forum Replies Created
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Thanks for digging in and following up!
Here are the mixed-up orders:
- Order 147984, placed 01/19/26 8:17 pm, used info from 147889, placed 01/19/26 1:47 pm
- Order 149664, placed 01/27/26 10:12 am, used info from 149662, placed 01/27/26 9:30 am
- Order 149740, placed 01/27/26 9:47 pm, used info from 149738, placed 01/27/26 9:28 pm
The last two orders used info from the previous order. The first order had a gap of about 34 orders between mixed-up order and its customer info source.
According to WP Rocket…
Cart, checkout and “my account” pages set in WooCommerce will be detected and never cached by default.
Stripe account id is at this temp link:
https://quickforget.com/s/173da30a96972d865c83237589962798504cc78ef77dfa49Thanks for your response, @mrclayton. I appreciate the additional context.
The order details in the wc_orders table include the incorrect customer name and email address.
We’re not using an object cache like Redis, just WP Rocket for page cache. The host Wordify has some server-level cache that hasn’t caused any issues before, so that feels unlikely as the culprit.
The site uses a licensed plugin https://woocommerce.com/products/giveaway-for-woocommerce/ that generates ticket numbers for each item ordered after payment is recorded, so there’s a possibility it’s involved in the glitch. I’ve opened a support ticket with that vendor.
Forum: Plugins
In reply to: [Divi Carousel Free (Divi5 Support)] Double slash in JS, CSS assetsNo, removing the leading slash caused other issues.
[21-Mar-2025 01:44:08 UTC] PHP Warning: Undefined array key “js/frontend.js” in /public_html/wp-content/plugins/wow-carousel-for-divi-lite/includes/assets-manager.php on line 59
I’m back to square one on this issue.
@mrkunau plugin support says they have a potential fix that–if confirmed–they will release tomorrow (9/6/2023).
@j2fb we don’t have a confirmed fix yet. Plugin support made several changes to a dev version on our site, with a plugin version of 9.4.4.2. The site registered errors after their latest changes on Sept 1, but it’s possible that was due to caching and their dev changes resolved the issue. If so, I would expect an updated release of the plugin.
True, it’s a similar warning but a different plugin file reported as the cause. I’ll open a separate ticket. Thanks.
We’re seeing the same issue on a site running WordPress 6.3.1, PHP 8.0, Pixel Your Site version 9.4.4.
[29-Aug-2023 15:44:54 UTC] PHP Warning: Cannot modify header information – headers already sent in /home/[username]/public_html/wp-content/plugins/pixelyoursite/includes/class-pys.php on line 194
Forum: Plugins
In reply to: [YITH WooCommerce Wishlist] Missing dependenciesDone, thank you!
Forum: Plugins
In reply to: [YITH WooCommerce Wishlist] Missing dependenciesThanks for your reply.
When I add that snippet to functions.php in the active theme, Query Monitor reports these missing handles on the front end:
- prettyPhoto
- prettyPhoto-init
- woocommerce_prettyPhoto_css
I can ignore the warning if it does not cause issues with the site.