Ryan
Forum Replies Created
-
Forum: Plugins
In reply to: [Print My Blog - Print, PDF, & eBook Converter WordPress Plugin] broken textHello taliabarlev,
I am not aware of any conflicts related to those plugins, and PMB should work with other languages like Hebrew.
Could you please follow these instructions in our User Guide explaining how to send us your debug information? Note: Please do not paste your debug information here.
User Guide Link: https://printmy.blog/user-guide/getting-started/11-getting-help/
This will help us understand what is going on more clearly.
Could you also share a screenshot of what you are seeing?
Best regards,
RyanHello Stephfirst3,
You should be able to see it in the WordPress dashboard side bar as a separate item under Settings. Depending on what other plugins you have installed it might not appear directly under Settings, but it should be nearby. See the screenshot for an example of the location:
If you still cannot find it or if it is not appearing for you, please let me know.
Hello @neekoola,
Thank you for contacting us.
I believe I have seen this error before with a user who was using the Divi theme. Are you by any chance using that theme?
If not, could you please specify what theme you are using, and list your active plugins?
Could you also please tell me your WordPress and PHP versions?
Thank you for your patience.
Best regards,
Ryan
Thank you for providing the additional context and the link to the page in question.
I believe the subtitle you are referring to is the “entry-teaser” element with the text “Valence, with just 65,000 inhabitants, lies geographically roughly halfway between Lyon and Avignon. The capital of the French department of Drôme is considered the “Gateway to Provence,” an industrial center, and a hub for agricultural products…”
Is that correct?If so, I’m afraid that is custom content that PMB does not normally grab when it generates the print page.
The WordPress content elements that PMB is able to grab and display on the print page are these:
Title
ID
Author
URL
Published Date
Categories and Tags
Featured Image
Excerpt
Content
Comments
Extra dividing line at end of postTo display the “entry-teaser” content you would need to either set up a custom integration, or move that content into the Post content area or possibly define it as the Post excerpt.
I hope that answers your question. I’m sorry that there isn’t an easy out-of-the-box solution for you.
Please let me know if you have any other questions or need any additional help.
Hello @micmac66,
There are several ways to create a PDF with Print My Blog.
Could you tell me a little bit more about what you are trying to achieve?
Also, could you explain what you mean by “print the subtitle”?
By the way, you may find the Print My Blog User Guide useful: https://printmy.blog/user-guide/
Best regards,
Ryan
Hello Marc,
Thank you for bringing this to our attention.
Could you please let me know where you are seeing these warnings?
Are you still able to use the plugin or do the warnings prevent you from using the plugin?
I’ve created a GitHub issue for this and we will attempt to address it in a future update.
Best regards,
RyanHello nextbracket,
Thank you for contacting us.
It looks like there is an Elementor CSS rule that is hiding the Post Title on the Print My Blog Print Page.
You can override it by adding a custom CSS rule.
Follow these steps:
1. Go to wp-admin on your website.
2. On the left, under “Appearance”, click “Customize”.
3. On the left, under “Additional CSS” add the following CSS Rule:
h1.entry-title.pmb-header {
display: block;
}
If you do that, the Post Title should appear on the Print Page.
Please let me know if you have any other questions.Danke für Ihre Bewertung! Wir freuen uns, dass unser Plugin hilfreich war!
Thank you for your review @catzeyes! We’re glad our plugin was helpful!
If you would like support with updating your plugin, could you please make a post about it on our WordPress Support board?Thank you for that additional information.
I’m marking this issue as resolved.
This suggestion was included in version 3.27.11.
Thank you for the update.
I’m glad you were able to resolve the issue.
If you discover which plugin was causing the issue, please let me know.Hello Istok,
I checked the projects listed in your debug information and tested printing them to PDF, but I’m afraid I could not see that red mark you mentioned in your first post.
1. Do you see that red mark when you view your Print Page in the browser, before pushing “Download Test PDF”?
2. “Here is some red P to see” – I’m not sure what this screenshot is supposed to show me. Could you explain a little more, please?
Thank you for your patience.Hello Istok,
Thank you for reaching out to us.
It is difficult for me to tell where that red mark is coming from just those images.
1. Does the red mark look the same on every page?
2. Is this occurring on the same website as your first project?
3. Is this occurring on all posts or is it only occurring on a specific post?
Would you mind sending us your debug information?
From the WordPress backend go “Print My Blog > Help” and push the blue button at the bottom. This sends us a copy of your debug information, which we can use to view your latest project and see if there are any errors etc.
Please do not paste your debug information here as it may contain information that you might want to avoid posting on public forums.
Thank you for your patience,
Ryan