Sanesh Acowebs

As we haven’t heard back from you further, we assume that this issue has been resolved at your end and are considering this ticket as closed. Please don’t hesitate to get back to us if you require any further assistance or clarification from our end in the future. Thanks!

Hi,thank you for reaching out regarding our Deposits plugin, and we apologize for the inconvenience you are experiencing. Based on your description, this does not appear to be a general issue but rather a site-specific one. To determine the cause—whether it is a compatibility conflict or another issue—we will need to perform a detailed analysis of your website.Since this forum has certain limitations for detailed support, we highly recommend that you contact us through Our live chat support on the Acowebs website or use Our dedicated support forum. This will allow our team to resolve your issue more efficiently and quickly. Thank you for your understanding.

Thank you for your message. Just to clarify, the WooPayments plugin is the official WooCommerce payment solution, and it is powered by Stripe. Therefore, using WooPayments means you are still using Stripe in the background. It is only changing the specific payment method plugin, not the underlying payment method itself. Hope this clarifies the distinction.

Hi,​ I hope this clarifies things.​ Our plugin will work together with the WooPayments plugin to collect partial payments using both Apple Pay and Google Pay.

Thank you for your follow-up. As previously mentioned, the request for a custom code snippet and the detailed, Pincode-dependent logic falls under the features of our premium version. To ensure you receive the dedicated and in-depth support required for this integration, we are unable to continue the conversation on this public forum. If you are interested in purchasing the premium plugin, we kindly request that you reach out to our dedicated support channels: Live Chat Support (Available directly on the Acowebs website) or Support Ticket (Create a private ticket on the Acowebs support forum). These private channels allow our team to provide you with the custom code snippet and the detailed guidance necessary for implementing your unique requirements. We appreciate your understanding.

We have completed the compatibility check with the “Conditional Payment Methods” plugin and are happy to report that both plugins are working together without any issues. We have temporarily added the plugin to our demo site for your testing. You can access the settings directly here: Link

To test the specific functionality you requested:
1. Enable the “Enable deposits on checkout page” option.
2. Add COD (Cash on Delivery) to the “Disable payment gateways” setting.
This configuration will ensure that the COD option is hidden when the customer chooses the deposit payment and is shown when the customer selects full payment.

Please test this on your end with the “Conditional Payment Methods” plugin features and share your feedback. Finally, since your questions relate to features of the premium version, we highly recommend directing future queries to our live chat support available on the Acowebs website instead of the WordPress forum for faster assistance.

Hi pickmysite007,

Thank you for providing such a detailed outline of your requirements. We appreciate you considering our Deposits & Partial Payments for WooCommerce plugin.

We need some clarification regarding the “Desired Customer Checkout Sequence,” specifically steps 2, 3, and 4, as they seem to conflict with the workflow of the free version you are currently using.

Since you are using the free version, the deposit selection option is only available on the product page. Your desired sequence (selecting the deposit option, choosing a gateway, and then being forced to use a different gateway for the deposit) is confusing in the context of the free plugin’s capabilities. We would appreciate it if you could clarify this checkout flow.

Regarding your specific questions, here is our response:

1. Conditional Activation: To enable the deposit option based on the ​”selected payment gateway​” at checkout, you must activate the deposit selection feature on the checkout page, not the product page. Please note that enabling deposit selection on the checkout page is a premium feature.
2. ​Forced Deposit Gateway:​ Yes, you can restrict the payment methods available for the initial deposit payment. Please use the “Disable payment gateways” setting within the plugin, which we have previously mentioned, to achieve this.
3. Order Management: In our deposit plugin, every partial payment is created as a sub-order. The status of the main parent order is managed based on the transaction statuses of all associated partial sub-orders.

To summarize, if your goal is to restrict the available payment gateways to only Razorpay when the deposit option is selected, you can utilize the “Disable payment gateways” feature.

If you require more detailed information about our premium features or the plugin’s workflow, please use the live chat support option available on the Acowebs website.

We hope this clarifies your questions.