sarahtest

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  • Forum: Plugins
    In reply to: [Participants Database] Critical error, can’t import csv file
    Thread Starter sarahtest

    (@sarahtest)

    5 years, 7 months ago

    Thank you for all the help. The “critical error” message is gone now, but when I try to upload a csv I get the following message:
    “There was an error uploading the file. This could be a problem with permissions on the uploads directory.”
    Any ideas?

    Forum: Plugins
    In reply to: [Participants Database] Critical error, can’t import csv file
    Thread Starter sarahtest

    (@sarahtest)

    5 years, 7 months ago

    My campus OIT says that “phpMyAdmin will not work for this because the MySQL server is only visible on the local host.” Do you have some SQL that they can execute at the MySQL command line to do what you are saying to do?

    With regard to your second suggestion, I don’t think I can do this either. The “duplicate record check field” is set to first name, as it has been since I installed the plugin, and I CAN’T do a csv upload at all, which is what prompted me to write.

    Forum: Plugins
    In reply to: [Participants Database] Critical error, can’t import csv file
    Thread Starter sarahtest

    (@sarahtest)

    5 years, 7 months ago

    This is what it looks like. I changed the field to “last name” in the Signup form settings, but it still shows up as “first name” in the upload csv window. Changing it within the csv window does not change anything.

    
Upload the .csv file

Enclosure character
Auto
 Delimiter character
Auto

Duplicate Record Preference: 
Create a new record with the submission

Duplicate Record Check Field: 
First Name (first_name)

Note: Depending on the "Duplicate Record Preference" setting, imported records are checked against existing records by the field set in the "Duplicate Record Check Field" setting. If a record matching an existing record is imported, one of three things can happen, based on the "Duplicate Record Preference" setting:

Current Setting:
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    Forum: Plugins
    In reply to: [Participants Database] Critical error, can’t import csv file
    Thread Starter sarahtest

    (@sarahtest)

    5 years, 7 months ago

    Yes, it selects the First name field, which I did not alter.

Viewing 4 replies - 1 through 4 (of 4 total)