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Viewing 15 replies - 1 through 15 (of 21 total)
  • Thread Starter ScarletView

    (@scarletview)

    Yeah I’ll have to get them to look because I’m getting nothing now, not even a dashboard!

    Thread Starter ScarletView

    (@scarletview)

    Okay, just deactivated all plugins and have the white screen of death, nothing, not even a dashboard…

    Tempted to just throw myself out of the window right now tbh

    Thread Starter ScarletView

    (@scarletview)

    Thank you for these very helpful and easy to understand responses, I really appreciate it, especially the reply from BuildingaWebsitePro, very helpful.

    I will try these options out but just a quick question, how do I manually roll back to the working version if none of these work?

    Thread Starter ScarletView

    (@scarletview)

    Hi

    Yeah we deactivated everything then reactivated one by one and when I reactivated Jetpack it crashed again so I left that off.

    NextGen is defo playing up as the gallery won’t show but there are faults everywhere on the site. I’m a total amateur, I don’t understand most of the jargon and designing and building the site took forever as I had to teach myself so I can imagine you must understand how frustrating it is for an update to ruin everything?

    My problem is I don’t know what to do to fix it, the FTP is handled by a friend who’s stumped as well so not knowing about script and all that, I’m stuck with a site which doesn’t work. I was on a job this week and the first thing my client asked when I arrived on set was “what’s going on with the website?” I also had to encourage the other people I was working with to avoid my site and use my facebook page which was to be honest, really embarrassing…

    Thread Starter ScarletView

    (@scarletview)

    Okay so the only thing I’ve achieved posting this on here so far is to attract a shed load of spam comments to my site (which is still not working properly by the way)

    Looks like it’s back to the drawing board and starting all over again. Great.

    Thread Starter ScarletView

    (@scarletview)

    Anybody?

    Thread Starter ScarletView

    (@scarletview)

    Blog Page won’t show
    NextGen Gallery page won’t show
    Revolution Slider not showing
    Social Icons not working
    Formatting and photo aspect ratios changed in blog

    Basically, the site (used for my business) is knackered and unusable, the only thibg I did was upgrade to 3.6. Coming up to 5 days now without being able to use my site.

    Anyone able to provide an answer as to why this happened? It was spot on, I upgraded and it died…

    Totally fed up with this now.

    Thread Starter ScarletView

    (@scarletview)

    Okay thanks for the reply. I don’t have access to that side of things so I need to get the guy who does to handle that. It’s so frustrating!

    Thread Starter ScarletView

    (@scarletview)

    Then I must applaud WordPress’ approach in a time ruled by consumerism and a failing capitalist mantra.

    Thread Starter ScarletView

    (@scarletview)

    Oh I see what you mean now…

    WordPress generates absolutely zero revenue?

    Thread Starter ScarletView

    (@scarletview)

    I have posted there and am awaiting reply kmessinger and yes, I am with you there, it’s infuriating!

    @Cubecolour, by revenue I mean clients who now can’t use my site to contact me, see examples of my work, get information of my services and forward details on to a head office on projects I have pitched for, it looks unprofessional having no online site to provide information to help them choose service providers.

    I will ask the guy at my server to try the above.

    Thread Starter ScarletView

    (@scarletview)

    Hi Kmessinger, thank you for your input, I am waiting to hear back from my mate so will be sure to keep this thread updated. I am sure thought that you can appreciate that for a start up micro business, this is an enormously frustrating issue.

    Thread Starter ScarletView

    (@scarletview)

    Yes, I paid for the theme, I’m generally happy to pay for things to get access to support.

    Do you think it’s right to expect someone to pay for a fix to an issue that isn’t caused by the person affected by the issue Andrew Nevins? I certainly don’t.

    Thread Starter ScarletView

    (@scarletview)

    I appreciate the effort put in by volunteers I really do but WordPress is an enormous organisation now, why doesn’t it use some of the revenue it generates to implement proper tech support? Why should I now have to pay money to fix an issue that I didn’t cause? If I broke into your house, broke your TV, then came round the following morning expecting you to pay me to fix it would you think that fair? Probably not…

    OK, so details about the error…

    My site is hosted on a server organised for me by a friend. Everything worked perfectly after having taught myself how to build the site and spent 5 months doing so, finally got it up and running how I wanted. Yesterday I logged in to update a page after having updated plugins I was told to update. I then tried to update the page but couldn’t use the html tab to input an embed code for a Vimeo video, I then tried checking the page and got “The White Screen of Death”

    I have deactivated all the plugins to no avail, did the 2012 and 2011 updates to no avail and as I am not a web developer, do not understand a lot of the technical jargon used in the fix suggestions so as it stands I am stuck with a white page as a website which could be losing me money everyday.

    Thread Starter ScarletView

    (@scarletview)

    Are they not positions which would require me to pay someone to fix a problem that hasn’t been caused by me and has thus knocked down a website I need to make money, ergo, meaning I would be expected to pay someone to fix an issue caused by a third party, spending money I don’t have so I can get my website back online so I can actually make some money?

    Or are those positions non-paid?

Viewing 15 replies - 1 through 15 (of 21 total)