schmidtsodingen
Forum Replies Created
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Forum: Plugins
In reply to: [WooCommerce] The correct shipping class is not used for product ordersHello yukikatayama,
thank you so much for your and your colleagues help!
Now it works!!Best,
JulianeForum: Plugins
In reply to: [WooCommerce] The correct shipping class is not used for product ordersHi Andrew,
thank you very much for your support.
I have made some screenshots:https://snag.gy/kdJbze.jpg
Here you can see the two shipping zones: Germany (where our company is located) and the rest of the world.https://snag.gy/zr9YBt.jpg
Here you can see the different shipping classes for shipping in Germany.https://snag.gy/8AIDqx.jpg
These are the details for the shipping class “up to 1 kghttps://snag.gy/Dpi4OE.jpg
These are the details for the shipping class “up to 2 kghttps://snag.gy/0MfkOC.jpg
This is a product for which the shipping class “up to 5 kg” has been chosenhttps://snag.gy/M8V6JS.jpg
Here you can see the product on the website and you can see the green remark “Customer matched zone Deutschland” which is correct.https://snag.gy/2dwb7A.jpg
And here you can see the product in the shopping cart.
Unfortunately the shipping class “up to 5 kg” is not chosen. Instead of this the different shipping classes for Germany are shown as options to choose between and the first (4,50 €) is marked automatically (but others can be chosen alternatively). The problem is that they should not appear as options, but only one at a time – the one assigned to the product.Best,
Juliane- This reply was modified 7 years, 7 months ago by schmidtsodingen.
- This reply was modified 7 years, 7 months ago by schmidtsodingen.
- This reply was modified 7 years, 7 months ago by schmidtsodingen.
Forum: Plugins
In reply to: [WooCommerce] The correct shipping class is not used for product ordersHi Shane Eckert,
thank you very much for your support!
Regarding the zones: By now I have created only 2 zones: Germany (where our company is located) and the rest of the world. Perhaps I will go in detail for foreign regions later. The different shipping classes are only prepared for shipping in Germany. For all other states I have chosen a fixed price. For localizing the customer I have chosen the option “geolocalization” – and it works – for Germany at least. I did not have the opportunity to check it for other states by now.
If I choose a product and add it to the shopping cart, the message “Customer matched zone “Deutschland”” appears and the different shipping classes for Germany are shown as options to choose between and the first (4,50 €) is marked automatically (but others can be chosen alternatively). The problem is that they should not appear as options, but only one at a time – the one assigned to the product.
Coming back to your proposal: Could it make sense to delete the zone Germany and only use one zone for the whole world (with the different shipping classes subordinated)? I’m afraid the same phenomenon would occur, but then for all states, wouldn’t it?
Best,
JulianeDanke für die Info – habe ich jetzt gemacht!