Forum Replies Created

Viewing 15 replies - 1 through 15 (of 65 total)
  • Thread Starter SdeWijs

    (@sdewijs)

    Thanks Dieter, that makes perfect sense!

    Plugin Author SdeWijs

    (@sdewijs)

    Hi Coondron,

    The Zoomify Pro/Enterprise docs give a detailled example on how to setup hotspots. I will add the zHotspot feature to an upcoming release.

    Cheers,
    Sander

    Plugin Author SdeWijs

    (@sdewijs)

    Hey Coondron,

    I haven’t had that much feature requests, but if you’re looking for specific options just let me know!

    Cheers,
    Sander

    Plugin Author SdeWijs

    (@sdewijs)

    Please check the answer above. I see the links to the js and XML are still http:// instead of https. This is the reason you are having issues, it has nothing to do with this plugin. You might want to check your server configuration, or install the Really Simple SSL plugin to fix the SSL issues.

    • This reply was modified 2 years, 6 months ago by SdeWijs.
    Plugin Author SdeWijs

    (@sdewijs)

    Hi There,

    Not sure what you mean with the javascript viewport thingy, but you have to upload the .zif file to your WP media. After this, copy the link to the .zif file and add it in the shortcode.

    The mimetype to add is “image/tiff”. This is also added by the plugin, but sometimes you also need to add it in in your hosting settings.

    In addition, I see that you have added the URL to the .zif file as http://, while the website has https. This results in the zif file getting blocked as insecure content. You should always use the https:// prefix when you add the URL to the zif file to the shortcode.

    Cheers,
    Sander

    • This reply was modified 2 years, 6 months ago by SdeWijs.
    Plugin Author SdeWijs

    (@sdewijs)

    Thanks for letting me know! I needed to update the version number in de code. So now you should be able to update to the latest version. Also, there is no need to update all your pages. In the new version the zToolbarBackgorundVisible param will just be ignored if you have included it in existing shortcodes. Hope this saves you some of your valuable time 😉

    Plugin Author SdeWijs

    (@sdewijs)

    I checked your webpage and it looks like this option was not used anyway. The plugin is now updated and the zToolbarBackgorundVisible parameter has been removed. You should not see the deprecation warning in the new version.

    Plugin Author SdeWijs

    (@sdewijs)

    Hi,

    I have checked the available online documentation on how to turn off deprecation notices but I could not find any references of this. The popup is caused by the Zoomify software and not this plugin. It’s basically a warning to not use the zToolbarBackgroundVisible anymore as it will be removed in a future version. And using this setting can cause errors in the webpage.

    I would advise you to reach out to Zoomify and ask if this popup can be suppressed. If it is technically possible in Zoomify, I can create a setting that makes it possible to turn these popups off. Keep in mind however, that you will then receive no more warnings of deprecated settings and the software may stop to work properly because of this.

    Regards,
    Sander

    Plugin Author SdeWijs

    (@sdewijs)

    Hi Lollai,

    In order to create .zif files, you need Zoomify Express or one of the other paid Zoomify packages. You cannot create .zif files with the free Zoomify package.

    I cannot help you with Zoomify product related questions (or complaints). Please contact Zoomify with those. This package only works with .zif files and not with uploaded folders.

    Regards,
    Sander

    Plugin Author SdeWijs

    (@sdewijs)

    Hi, I only see one slider on the page. Can you add the second one so I can take a look?

    Plugin Author SdeWijs

    (@sdewijs)

    This is a very lame excuse by Godaddy support, not unexpected though, see my previous comment above. The cause of the problem is that Godaddy is unable to disable gzip compression for .zif files. Since their hosting is a one-size-fits-all, they cannot add this specific configuration on their webserver.

    But to prove my point, this is a client website, running WordPress 5.8, with Zoomify working perfectly fine https://homebuildingtimeline.com/articles/

    Plugin Author SdeWijs

    (@sdewijs)

    I checked the webserver type of your website and it’s not Apache. Do you use Godaddy’s WordPress hosting by any chance?

    I did have an zif file loading issue with another website on Godaddy WordPress hosting once before. I contacted Godaddy to resolve the issue (to disable gzip compression and CDN for .zif files) but without success. I ended up moving the website to another webserver that uses Apache.

    Wish I had better news for you.

    Plugin Author SdeWijs

    (@sdewijs)

    Do you know on what kind of webserver your website is hosted on? If, for example you have a NGINX server, adding a .htaccess file will not do anything at all. Looking at your website, all the Zoomify images seem to have the same issue. So my guess is that the issue is related to the configuration of your webserver.

    The .htaccess snippet basicallly says ‘disable gzip compression for .zif files’. So the webserver should be configured to do the same.

    Regards,
    Sander

    • This reply was modified 4 years, 10 months ago by SdeWijs.
    • This reply was modified 4 years, 10 months ago by SdeWijs.
    Plugin Author SdeWijs

    (@sdewijs)

    Hi,

    If I inspect the network tab in the browser, I see that all requests that should fetch only a part of the .zif file are not handled correctly by the webserver. Normaly you should see requests to a .zif file with status 206, meaning that the browser understands it get’s delivered partial content instead of a final HTTP request.

    But now there are only requests with status 200, which leads to very big and long requests.

    There is something you could check here.

    Please heck if the .htaccess that is used by your WP installation contains this entry:

    
    SetOutputFilter DEFLATE
    SetEnvIfNoCase Request_URI \.zif$ no-gzip dont-vary
    

    ** Edit **
    I do see the HTTP status 206 now in your requests tab. So perhaps this has to do with the responses having the gzip header. This is also resolved by the .htaccess entry above.

    If you use NGINX or some webserver other than Apache, please consult with your webhost to configure the server in a similar manner.

    Regards,
    Sander

    • This reply was modified 4 years, 10 months ago by SdeWijs.
    • This reply was modified 4 years, 10 months ago by SdeWijs.
    Plugin Author SdeWijs

    (@sdewijs)

    Great to hear you fixed the issue, I hope you enjoy using the plugin. If you like it, please leave a review and tell others about your experience.

    Cheers,
    Sander

Viewing 15 replies - 1 through 15 (of 65 total)