Hello @duckgamerzz
Thanks for using Storely Theme.
Live chat is for the presales queries not for the supports. Its not possible to provide you techincal supports on the live chat. We are provide supports on only https://sellerthemes.ticksy.com/
If you are geting any problem while using Storely theme then we can assist you on our support forum. For the support maximum response times is 4-6 hours.
If you would like to refund. Ask on support forum. Kindly be patience.
Thanks
Seller Themes