I have been able to access cPanel but when going into the File Manager and searching within the theme folder in wordpress it only has twentytwelve and twentyeleven as a folder. There is nothing for Alder for me to look to try to change.
Thanks! I’ll give all this advice a go and hope I can fix the problem! 🙂
I tried putting ftp at the beginning of the browser to access it as google tells me that’s how it’s done (haha I’m not great, just learning to build a website) and it says I don’t have access?..