Shahel Alam

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Viewing 10 replies - 1 through 10 (of 10 total)
  • Forum: Plugins
    In reply to: [TOP Table Of Contents] Not working with WPML and casing fatal error
    Plugin Support Shahel Alam

    (@shahel94)

    6 months, 1 week ago

    Thanks for notifying us about the problem. We’ve noted the issue and our team is actively investigating the cause. As soon as we’ll share an update with you.

    Forum: Reviews
    In reply to: [WP Mobile Bottom Menu] Amazing plugin
    Plugin Support Shahel Alam

    (@shahel94)

    10 months, 2 weeks ago

    Thank you for the amazing feedback! We’re delighted to hear that the WP Mobile Bottom Menu is making mobile menus simple and stylish for you.

    Forum: Reviews
    In reply to: [Ai Image Alt Text Generator for WP] Amazing plugin
    Plugin Support Shahel Alam

    (@shahel94)

    10 months, 2 weeks ago

    That’s fantastic to hear! We’re overjoyed that our AI Image Alt Text Generator is easing your workload and improving the speed of your website. Thank you very much for your kindness and support!

    Forum: Plugins
    In reply to: [TOP Table Of Contents] Your advertising in admin is not going away
    Plugin Support Shahel Alam

    (@shahel94)

    10 months, 4 weeks ago

    We greatly appreciate your message. We tested the notification buttons on our end, and all of them, including the “No Thanks” button, work as expected to dismiss the message.

    Please clear your site and browser cache, then click “No Thanks” again. If the issue persists, please contact us directly at https://support.wpmessiah.com.

    Forum: Plugins
    In reply to: [WP Mobile Bottom Menu] Icons do not show on top
    Plugin Support Shahel Alam

    (@shahel94)

    1 year ago

    Hi @alortiz3,

    Thank you for reaching out and sorry for the inconvenience you are experiencing.

    We would like to confirm that there are no know n issues with this feature in our plugin. It is possible that the plugin settings were not configured correctly. We kindly recommend reviewing the plugin settings carefully and testing again.

    If the issue persists, please don’t hesitate to contact us through our support forum at support.wpmessiah.com. Our team will be happy to assist you and resolve the problem as quickly as possible.

    Thanks,
    Shahel Alam
    Support Engineer, WP Messiah

    Forum: Plugins
    In reply to: [Ai Image Alt Text Generator for WP] Uncaught (in promise) TypeError: response.data is undefined
    Plugin Support Shahel Alam

    (@shahel94)

    1 year ago

    Hi Zanna,

    We Sincerely regret for any difficulty caused by our delayed response.

    The issue you encountered was likely due to a temporay server-side downtime, which may have caused the error: response.data is undefined. Fortunately, the plugin is currently functioning correctly and everything is stable.

    Please use our support forum to contact us if you continue to experience any problems.

    Thanks, Shahel Alam
    Support Engineer, WP Messiah

    Forum: Reviews
    In reply to: [Ai Image Alt Text Generator for WP] It helped a lot to be able to comply to the European accessibility act
    Plugin Support Shahel Alam

    (@shahel94)

    1 year ago

    Hello Sir,

    Thank you so much for the wonderful review!

    We’re really glad to hear that Ai Image Alt Text Generator for WP plugin helped with your EAA compliance and worked well for your Dutch language content. You’re right – AI can sometimes make small mistakes, it’s always a good idea to double-check the results., but it’s great to know it saved you time with over 1500 photos!

    Thanks again for your support!

    Thanks,
    Shahel Alam
    Support Engineer, WP Messiah

    Forum: Plugins
    In reply to: [Swiss Toolkit For WP] Plugin vulnerability
    Plugin Support Shahel Alam

    (@shahel94)

    1 year ago

    Hello Sir,

    Thank you for bringing this matter to our attention.

    We are aware of the recent Patchstack report regarding a Broken Access Control vulenerability in the WP Swiss Toolkit plugin. Please rest assured that our development team is actively investigating the issue.

    While the report has been categorized as low priority and does not require an immediate virtual patch, we take all security concenrs seriously. An updated version of the plugin is currently in development and will be released shortly to address this vulnerability.

    We sincerely appreciate your vigilance in reporting this. Your support plays a vital role in helping us maintain the quality and security of our projects.

    Thanks,
    Shahel Alam
    Support Engineer, WP Messiah

    Forum: Plugins
    In reply to: [Product Badge Manager For Woocommerce] shortcode
    Plugin Support Shahel Alam

    (@shahel94)

    1 year, 1 month ago

    Dear Sepi,

    Thank you for reaching out regarding the WooCommerce Product Badge Manager plugin.

    Yes, you can display badges using our shortcode, but the option to show or hide the badge title is available in the plugin settings. All badge-related controls can be easily managed from there.

    We recommend checking our plugin documentation for clear, step-by-step instructions. You’ll also find badge settings when editing a single product, where you can easily attach and customize badges as needed.

    If you need any help, please feel free to send us a message through our support forum. Our support team will be happy to look into your issue and assist you.

    Thanks,
    Shahel Alam
    Support Engineer, WP Messiah

    Forum: Plugins
    In reply to: [Product Badge Manager For Woocommerce] shortcode
    Plugin Support Shahel Alam

    (@shahel94)

    1 year, 1 month ago

    Dear Sepi,

    Thank you for your message. The WooCommerce Product Badge Manager plugin supports shortcode integration, allowing you to display badges flexibly across your site.

    For a complete guide on how to implement the shortcode, please refer to the link below: Using Shortcode to Show Badge.

    Should you need any further assistance, feel free to reach out.

    Thanks,
    Shahel Alam
    Support Engineer, WP Messiah

    • This reply was modified 1 year, 1 month ago by Shahel Alam.
Viewing 10 replies - 1 through 10 (of 10 total)