shai347
Forum Replies Created
-
Hey Guys,
I just wanted to update that the templates issue is resolved in version 1.19.0.
All the templates I had before showed up on the latest version and I can save new templates again.
Hey @adamdunnage,
Thank you for the update.
I have just updated to the latest version yesterday and it seems that the text boxes issue is resolved.
Unfortunately, I still can’t see all my saved page templates or create new ones.In general, the new version seems to run smoother and faster.
Hey @adamdunnage and @shetheliving,
So we have been working with version 1.15.1 for several days now and so far we have noticed three issues with it:
1. All the saved templates are not visible in the editor — new and old.
2. Text boxes — we have a hard time editing them.
3. Animations are not working on the first page of the story (cover page) — I shared a story for example through the form, just now.
In that story there’s an animation of a pen right at the background of the cover.My website is hosted on Google Cloud VM.
- This reply was modified 4 years, 5 months ago by shai347.
Hey @adamdunnage,
I just submitted an updated site health throw the form.
I’m sorry but I won’t be able to perform the plugins test, this is my production website. I had enough issues this week and lost many hours of work.
There’s another issue we have noticed on version 1.15.1.
At many times but not all of the times, text boxes cannot be edited.
You can move the box and delete it but if you want to edit the text inside the box, it’s not possible. It freezes, and gets stuck.When I rolled back to version 14, all my templates were there and everything was fine.
1. Yes, all existing and new stories.
2. Yes.
3. Yes, you can see it here (this is while using a Chrome incognito window).I mean the templates I created and saved, and I had many.
When you are editing a story > Page Templates > Saved Templates.
Hey @adamdunnage,
Sorry for the delay! Missed your last response.
I just updated and I can confirm the issue is resolved and it is even possible now to edit the corrupted stories!
BUT somehow all my saved templates are gone 😮
The saved templates section is completely empty now.I don’t mind sharing privately.
It’s just that those stories cannot be published so I don’t have a public URL for them to share with you.
I would love to help you guys figure this out, let me know how.
Sure thing.
I submitted it via your Google Form as ww.wp.xz.cn blocked my reply with the message:
“This post has been held for moderation by our automated system and will be manually reviewed by a moderator.”
- This reply was modified 4 years, 6 months ago by shai347.
Hey @adamdunnage,
I’m sorry but I had to roll back to the previous version of the plugin.
I can give you some more details that might help.
When creating a story everything seemed fine. Only when you click the “preview” button to preview the story then try to go back and edit it, this is when you get the error and there is no way to recover the story, it’s gone.
This happened to every story created with the plugin on version 1.15.0.
Now that I am back to 1.14.0, I can create and preview new stories as usual but I cannot edit the stories that were created with version 1.15.0. Even if I try to duplicate them then edit.I don’t think it has something to do with other plugins on the site as it is clearly an issue with version 1.15.0.
Please let me know if I can assist with more information, I am saving the corrupted stories for now.
@adamdunnage, Thank you for the super quick response!
1. I submitted my site health via the form.
2. The console isn’t showing any errors.I’m here for any additional information and debugging.
Thank you!