shift8

Also curious about this plugin you have listed : Prevent Browser Caching (2.3.2)

Is there any reason why you want to prevent browser caching? It might be interfering with how the CDN is caching content. Most CDNs will read the headers provided by the website / server. Some plugins like this may alter the headers of items served by your website. If this plugin indeed is preventing browser caching, it might be telling our CDN to not cache an element as well (potentially).

I would also want to rule out this plugin by disabling / deactivating it to see if it makes a difference as well.

Thanks!

Closing this due to inactivity. Feel free to open a new issue if it persists, but please provide example URLs so I can investigate

Going to go ahead and mark this as resolved. If it persists please open a new issue making sure to reference wordpress version as well as the plugin version you have installed. If you can you may as well past all the debug info from the support tab of our plugin settings area.

Thanks!

@herbkarim I have corrected the site url for you. Note that you can always delete and re-add the site if this happens in the future.

Hello!

We really need to fix the way the URLs are processed when people add them to our dashboard. So the problem appears to be that there might be a trailing slash when you added your site originally.

The way it was entered when you added the site :

https://www.bonifaciocorsica.guide/

The way it should be :

https://www.bonifaciocorsica.guide

I have fixed this in our system. Try clicking the check button again and let me know if the issue persists.

We need to build a mechanism to poll a url when added to check and make sure if there is any minor redirection happening on the end-users’ site to ensure its the true URL.

Thanks!

Hello,

There was a temporary issue with the CDN infrastructure that was causing this problem with your site.

The test link now works :

https://py5avfegxwlb.wpcdn.shift8cdn.com/wp-content/plugins/shift8-cdn/test/test.png

Note that if you just try to access the CDN url with no path to a file, it will not work.

Please confirm it works for you now.

Thank you for using our service!!

Hello!

Thank you for using our service and sorry to hear you are having trouble.

I took a quick look and see that you have added two sites to the pull zones :

https://www.objektifhaberim.net (CDN url : https://wky35vozbfus.wpcdn.shift8cdn.com/wp-content/plugins/shift8-cdn/test/test.png)

and

https://objektifhaberim.net/ (CDN url : https://6ghak0mvmqex.wpcdn.shift8cdn.com/wp-content/plugins/shift8-cdn/test/test.png)

Both of those CDN test urls work for me. Does it still happen for you? Also worth noting that when you add a URL to our dashboard, sometimes it can take a few minutes to populate across our network. So if you just add a site and check right away, you might get an error.

Please confirm if this is still happening and then also confirm the exact CDN test url you are trying that is generating that error.

Thanks!

Sam,

In the meantime though, any ideas why the bandwidth is showing 0

I looked further into this and I was able to record bandwidth usage in our system just by visiting your site. Its possible that the traffic is low enough not to register on the system.

If your daily traffic isn’t that high and you are using 2 CDNs to serve traffic then its feasible to assume that it might not have hit a threshold to be recorded by the bandwidth monitoring system.

Please let me know if the zero bandwidth continues into next week and I’ll continue to investigate.

Thank you!