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Viewing 15 replies - 301 through 315 (of 397 total)
  • Plugin Author shift8

    (@shift8)

    Yes, we pushed out an update to the plugin earlier today so if you go to the wordpress plugin update page, please proceed to update the plugin to the latest version. Then in the support tab, there should be the things I described to do.

    Plugin Author shift8

    (@shift8)

    Hello,

    I can look into this for you. Can you first make sure you update the plugin to the latest version, then go to the Shift8 CDN settings page, click “support” tab and click “copy info below to clipboard”.

    Then you can paste the debug info here, or if you prefer email to [email protected].

    Once I have all debug information, I’ll take a look into what can be done.

    Thanks!

    Plugin Author shift8

    (@shift8)

    Hello,

    You keep emailing our support email telling us its not working and we keep asking for screenshots.

    Without more information I cannot help you. I need you to take a screenshot of the “Core settings” page of the CDN settings, and then then the “CDN Settings” page and email it to [email protected].

    “Its not working” is not enough information. I want to help but cannot with so few details.

    Here’s an example of the screenshots I need :

    CORE SETTINGS : https://imgur.com/a/JHW3pYd

    CDN SETTINGS : https://imgur.com/a/ZJLwsoj

    Please email them directly to us, again , to [email protected]

    Plugin Author shift8

    (@shift8)

    Hello,

    When I visit your site :

    http://medicinesofbody.com/

    And look in the developer console of my browser, network tab specifically, I dont see the CDN rewriting any of your URLs at all.

    Is the CDN enabled in the settings? Can you take a screenshot of the Shift8 CDN Core settings page, as well as the Settings tab?

    Plugin Author shift8

    (@shift8)

    no worries – glad you got it working

    Plugin Author shift8

    (@shift8)

    also in the above snippet , “^site\.com$” needs to be your site’s domain obviously

    Plugin Author shift8

    (@shift8)

    Hello,

    Unfortunately the plugin WP Hide is causing the requested assets to fail. You could try to write the following rules into your .htaccess file in the root of your site, but be warned that it could break your site, in which case you might have to revert :

    
    RewriteEngine On
    
    RewriteCond %{HTTP_HOST} ^site\.com$ [NC]
    RewriteCond %{REQUEST_URI} \.(jpe?g|png|svg|gif|pdf|tiff|css|js|eot|ttf|woff2?)$ [NC]
    RewriteRule ^ https://<YOUR PREFIX>.wpcdn.shift8cdn.com%{REQUEST_URI} [R=301,L]
    

    Make sure also to replace <YOUR PREFIX> in the above snippet with your cdn prefix.

    I will have to mark this issue as resolved because the WP Hide is causing it to break, not the CDN plugin here.

    Plugin Author shift8

    (@shift8)

    Just a note, I’m also using hummingbird cache/optimiser and I haven’t entered the shift8 cdn URL into that yet, wasn’t sure whether to before I enabled the CDN first.

    Our plugin is supposed to rewrite the URLs when it is enabled. You could try disabling (not deactivating , just disable in the plugin settings) the Shift8 CDN and put the CDN URL prefix into your hummingbird cache system. Perhaps that system works better with WP Hide?

    Another note is that the url that the CDN points to is showing \wp-content\plugins etc (when it works) so the URL isn’t getting picked up from my custom folder setup (ie what is getting rewritten by WP Hide).

    WP Hide is likely what is causing the conflict here. Our plugin may not work nicely with another plugin that is rewriting URLs to hide wordpress. Unfortunately the only option is to enter the CDN url (i.e. <your prefix>.wpcdn.shift8cdn.com>) into a caching pluging that is known to work with WP hide, or disable WP Hide.

    Plugin Author shift8

    (@shift8)

    Does it work if you disable the security plugin?

    Which security plugin are you using?

    Our CDN plugin rewrites urls so for static content so they go through the CDN , but other plugins that do similar things may interfere. I can try my best to look into this for you though.

    Plugin Author shift8

    (@shift8)

    Sorry about the issue!

    So the test URL is producing a 404 for your site?

    Plugin Author shift8

    (@shift8)

    Hello,

    I have deactivated your site so you can register as if its a new site now. Please open a new post if you experience further issues.

    Thanks!

    Plugin Author shift8

    (@shift8)

    Sounds good. i’ll close this issue for now , but please let us know the site url immediately if it happens again and we can assist.

    Plugin Author shift8

    (@shift8)

    Can you provide your site URL and we can check? You can also email to [email protected] if you prefer

    Plugin Author shift8

    (@shift8)

    Actually Found this : http://yslow.org/faq/#faq_cdn

    Feel free to click the button and add the hostname. I will attempt to do the same

    Plugin Author shift8

    (@shift8)

    Ah thanks for clarifying.

    The requirements for what Yslow considers a CDN might need to be investigated. But the static assets being offloaded to an external URL should be enough, unless Yslow maintains its own list of known CDNs and we are simply just too new for them to flag as such.

    That said ,the speed improvement beyond this is obviously unaffected. If we need to manually submit ourselves to Yslow to be considered an official CDN, I will look into this and see what needs to happen.

    Thanks again

Viewing 15 replies - 301 through 315 (of 397 total)