Head Goldfish
Forum Replies Created
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I told you – I’ve tried emailing you on your website but the contact page gives a fatal PHP error.
You keep saying you can’t replicate the issue but you haven’t said what exactly that means. What is the expected behavior?
The price does correctly revert on the checkout page, per the settings. For example, a customer based in the UK sees GBP on the product page, and in the cart, but then sees USD on the checkout page. But, after they complete their purchase, the order in the admin Orders screen says GBP, and the exports say GBP, and Stripe says it converted from GBP. So the “revert on checkout page” setting is working, that’s not the problem. The problem is the order total still says GBP after the order is paid for.
So is this expected behavior or not? When you say you can’t “replicate the issue,” what issue are you trying to replicate? Because it sounds like we are talking about two different things here.
What is the expected behavior? If you’re seeing the original currency on the checkout page during your tests, then that’s not what I’m talking about — I see the correct (original) currency on the checkout page too. I’m based in the UK and when I go to the site and add something to the cart, the price shows in GBP in the cart, but then when I go to the checkout page, the price shows in USD (which is correct since my store currency is USD). BUT, after the customer actually pays with their non-USD card, the total in the Orders list is in their local currency. When I look in Stripe, the payments coming through are in the local currency (GBP, EUR, etc.) as well. So even though it displays USD on the checkout page, the orders appear to still be being processed in the local currency.
That does not seem like expected behavior… I’d expect that all of my orders should only display USD values in the admin, and the reports, and in Stripe, because all orders should be processed in USD. Non-USD customers should still be charged in USD and their own bank should handle the conversion, not my Stripe account.
So… I guess I’m not sure how the “revert currency” feature works? Does it only display the original currency in the checkout, or is it supposed to be sending USD values to Stripe? Am I missing some other setting that says “Process orders in USD” or something? If you can please describe what should be happening, then I can check my end to see whether something doesn’t match your description.
I am using the latest Booster version: 7.5.1. The Booster plugins I have enabled (which have all been enabled for years) are: Currencies, Currency Exchange Rates, Multicurrency (Currency Switcher), and Prices & Currencies By Country.
I do have “revert on checkout page” selected. It’s been that way since we started the store:
But on the orders screen, the prices are in the customer’s currency:
I went and checked the Stripe account and the foreign currencies appear in the transactions there:
So does that mean the “revert on checkout page” option is not working? Or is this just because these customers are paying with foreign credit cards?
If you are saying this is a bug, can you tell me which meta field stores the original order currency so I can manually add it to my reports while I wait for you to fix the bug?
I’d like my customers to see their local currencies and if the Revert option isn’t working anyway then I don’t really care if Stripe handles the conversion, but I need to do all my accounting in USD, so I need to see the USD amounts in the reports.
Thanks for your help.
Thanks for the reply. I already have the revert option set to “Revert on checkout page only.” There’s an option for cart only and both cart and checkout, but there’s no option in the dropdown for exported reports. Are you saying that it needs to be set to revert for both cart and checkout in order to revert for exported reports?
I tried, but your contact page is giving an error.
What kind of a deeper look do you need? If it’s not possible, then there’s nothing to be done except to request the ability to use original pricing instead of converted pricing in the Exports module. If it is possible, then I can adjust it myself if you can please just tell me where to find that option. Or if the only way around it is to use custom meta in the export, fine – please let me know so I can go that route.
Ah, yes the plugin is not available from the official repo, and I have no idea if the one in the repo has anything to do with the one I have. I would imagine it’s simply not offered in the repo anymore and hasn’t been taken down.
It’s been this way for a long time, I’m just only now submitting this ticket. So I think it’s safe to say it’s definitely not being updated through the repo, only on Envato.
If I ignore the warning, will Wordfence still scan the plugin files for vulnerabilities? I do plan to keep updating it through Envato.
Also, does Wordfence have any way of checking plugins against development versions of WordPress? I have another plugin that has supposedly been abandoned and I can ignore that warning too (I’ve already messaged the devs to beg them to update it), but if there are no security flaws and it’s still compatible with WP, then it’s not that much of a concern that they haven’t updated it. But obviously who knows how long that’ll be the case, so it’d be helpful if Wordfence had some way of checking and letting me know if I have a plugin that uses some function or whatever that has been deprecated so I know I need to dedicate time to forking it or finding another solution. Hope that makes sense.Thanks all. Hopefully one of these days the EM team will get their life together and fix it in the core plugin but I suppose I won’t hold my breath.
Hi @doublezed2 and thanks for the reply.
Would you expect that disabling the page cache only for WooCommerce pages would suffice? I’ve excluded the URLs for the cart, checkout, account, and shop in Cloudflare, and I can turn off my server-side cache, but if I can figure out how to exclude those pages from the server-side cache, would it seem that I could keep it enabled for other pages of the site?
I run several sites with WC and have never had this issue, even without whitelisting the URLs in Cloudflare, as I think the cache system normally accounts for WC. But this is the first time I’m trying the block-based checkout. The classic checkout never has trouble with the cache, so even if I turn off the cache I’ll probably leave it on the classic version for now. The block-based one is more attractive so I’d like to turn it back on eventually, but my client is somewhat annoyed at this so I think I’d better do what seems most safe.Sorry I just pasted the content but I’m not sure why it put it on one line.
Hi @beautyofcode – thanks for the quick reply.
I don’t really think this is related as the timing doesn’t match up but the logs do show this critical error:
Uncaught Error: Class "Automattic\WooCommerce\Admin\Notes\WC_Site_Tracking" not found in /var/web/site/public_html/wp-content/plugins/woocommerce/src/Admin/Notes/Notes.php:426I’ll turn on the Stripe logging but I’m not going to switch the checkout back to blocks and potentially lose more sales, so unless you can give me steps to try on a staging site I don’t think it’ll help.
Here’s the rest, but I’ve redacted some things since this is a public forum. The theme is not likely an issue as it’s blank and uses the Oxygen builder, which just outputs
the_content(). I have several other sites running WC without this issue, but this is the only one I’ve tried using the blocks-based checkout flow. I can’t run a plugin conflict test without being able to replicate the issue, so I’m not sure what else to try. The only other possibly helpful info is that the site is going through Cloudflare, but I’ve already tried adding the cart, checkout, and my account pages as exclusions from its cache, and we still got new reports, so that does not seem to be an issue.WordPress Environment<br><br>WordPress address (URL): [redacted]<br>Site address (URL): [redacted]<br>WC Version: 9.3.3<br>Legacy REST API Package Version: The Legacy REST API plugin is not installed on this site.<br>Action Scheduler Version: ✔ 3.8.1<br>Log Directory Writable: ✔<br>WP Version: 6.6.2<br>WP Multisite: –<br>WP Memory Limit: 256 MB<br>WP Debug Mode: –<br>WP Cron: ✔<br>Language: en_US<br>External object cache: ✔ Server Environment<br><br>Server Info: nginx/1.26.1<br>PHP Version: 8.1.30<br>PHP Post Max Size: 128 MB<br>PHP Time Limit: 300<br>PHP Max Input Vars: 3000<br>cURL Version: 7.81.0<br>OpenSSL/3.0.2<br><br>SUHOSIN Installed: –<br>MySQL Version: 10.6.18-MariaDB-0ubuntu0.22.04.1<br>Max Upload Size: 128 MB<br>Default Timezone 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0.00MB + Engine InnoDB<br>[redacted]wfsnipcache: Data: 0.02MB + Index: 0.05MB + Engine InnoDB<br>[redacted]wfstatus: Data: 0.14MB + Index: 0.09MB + Engine InnoDB<br>[redacted]wftrafficrates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>[redacted]wfwaffailures: Data: 0.02MB + Index: 0.00MB + Engine InnoDB Post Type Counts<br><br>acf-field: 30<br>acf-field-group: 8<br>admin2020folders: 5<br>attachment: 111<br>ct_template: 11<br>forminator_forms: 6<br>mr_organization: 4<br>mr_performer: 3<br>nav_menu_item: 6<br>oxy_user_library: 1<br>page: 11<br>post: 2<br>product: 2<br>product_variation: 2<br>revision: 6<br>shop_coupon: 2<br>shop_order_placehold: 11<br>sidebar: 1<br>uipress_admin_menu: 1<br>wp_global_styles: 3<br>wp_navigation: 1 Security<br><br>Secure connection (HTTPS): ✔<br>Hide errors from visitors: ✔ Active Plugins (30)<br><br>Accordion Blocks: by Phil Buchanan – 1.5.0<br>Advanced Custom Fields PRO: by WP Engine – 6.3.6<br>Custom Core: by Greg – 4.8.6<br>Beehive Pro: by WPMU DEV 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(rated-5)<br><br>Connected to WooCommerce.com: –<br>Enforce Approved Product Download Directories: ✔<br>HPOS feature enabled: ✔<br>Order datastore: Automattic\WooCommerce\Internal\DataStores\Orders\OrdersTableDataStore<br>HPOS data sync enabled: – Logging<br><br>Enabled: ✔<br>Handler: Automattic\WooCommerce\Internal\Admin\Logging\LogHandlerFileV2<br>Retention period: 30 days<br>Level threshold: –<br>Log directory size: 72 KB WC Pages<br><br>Shop base: #3110 - /shop/<br>Cart: #3111 - /cart/ - Contains the woocommerce/cart block<br>Checkout: #3112 - /checkout/ - Contains the [woocommerce_checkout] shortcode<br>My account: #3113 - /my-account/<br>Terms and conditions: ❌ Page not set Theme<br><br>Name: Blank for Oxygen<br>Version: 1.0.0<br>Author URL:<br>Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme<br>WooCommerce Support: ✔ Templates<br><br>Overrides: [redacted]/wp-content/plugins/woocommerce/templates/block-notices/error.php<br>[redacted]/wp-content/plugins/woocommerce/templates/block-notices/notice.php<br>[redacted]/wp-content/plugins/woocommerce/templates/block-notices/success.php Admin<br><br>Enabled Features: activity-panels<br>analytics<br>product-block-editor<br>coupons<br>core-profiler<br>customize-store<br>customer-effort-score-tracks<br>import-products-task<br>experimental-fashion-sample-products<br>shipping-smart-defaults<br>shipping-setting-tour<br>homescreen<br>marketing<br>mobile-app-banner<br>navigation<br>onboarding<br>onboarding-tasks<br>pattern-toolkit-full-composability<br>product-custom-fields<br>remote-inbox-notifications<br>remote-free-extensions<br>payment-gateway-suggestions<br>printful<br>shipping-label-banner<br>subscriptions<br>store-alerts<br>transient-notices<br>woo-mobile-welcome<br>wc-pay-promotion<br>wc-pay-welcome-page<br>launch-your-store<br><br>Disabled Features: experimental-blocks<br>minified-js<br>product-pre-publish-modal<br>settings<br>async-product-editor-category-field<br>product-editor-template-system<br>blueprint<br>reactify-classic-payments-settings<br><br>Daily Cron: ✔ Next scheduled: 2024-10-02 18:14:09 -07:00<br>Options: ✔<br>Notes: 58<br>Onboarding: completed Action Scheduler<br><br>Complete: 491<br>Oldest: 2024-09-09 11:15:12 -0700<br>Newest: 2024-10-02 05:41:02 -0700<br><br>Failed: 5<br>Oldest: 2023-10-16 15:44:01 -0700<br>Newest: 2024-09-24 18:27:01 -0700<br><br>Pending: 10<br>Oldest: 2024-10-02 05:42:02 -0700<br>Newest: 2024-10-02 21:25:07 -0700 Status report information<br><br>Generated at: 2024-10-02 05:42:01 -07:00<br>Yeah the dates of the imported events still randomly change when I bulk edit them. No idea what’s going on.
Actually maybe I created the new events before importing the old ones. I cannot remember but I’ll dry deleting the new ones and recreating them.
Hello. I’m running into this problem as well. I’m not sure what happens but if we save a product as a draft, it doesn’t save anything in the cost of goods module, and then it causes a PHP fatal error because there’s no value in the $purchase_costs array, which is required for the min() function on line 196.
@loomedisto thanks for the fix, if I change it then it works for me as well. @gravid7 I would contact you from your website but as the OP mentioned, that doesn’t seem to be possible for free users.
If you activate the Cost of Goods module and delete any values from the database, you’ll see the issue. I don’t know why it sometimes doesn’t save any value when creating a product as it usually just says “$0.00” in that column automatically, but it does, and then causes a fatal error.
Forum: Plugins
In reply to: [Accordion Blocks] Has this plugin been abandoned?@philbuchanan Very glad to hear this as this is the best accordion block I’ve found. But, both the repo and my security plugins keep reporting that the plugin “appears to have been abandoned” due to no recent updates. It is working fine for me on many sites as well but a minor version bump would be helpful, as I’m having to manually ignore the issue on 100+ sites to keep my clients from freaking out over the warning icon. 😉