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  • Thread Starter sichtflug

    (@sichtflug)

    Hello,

    I wrote in this forum because I was wondering if the unanswered questions also show up in the free version – I didn’t specify that and I’m sorry. Guessing from the answer, it is only possible with the Pro version and through the Chat Sessions module. So, that also answered my question.

    Thank you both so much for your answers!

    Best regards

    Thread Starter sichtflug

    (@sichtflug)

    Hello,

    sorry for the late reply, but unfortunately the button didn’t resolve the problem. It’s still the same: blank page and no settings visible.

    Thread Starter sichtflug

    (@sichtflug)

    Hello,

    first of all, thank you for your answer! I’ve tried everything you listed but it doesn’t work. Because I didn’t want to break the live site, I also copied the multisite installation to a subdomain, deactivated all plugins (except ChatBot) and switched to the WordPress themes 2022 and 2023. Then I updated all plugins while also de- and reactivating the ChatBot plugin.

    When I hit F12 on said setting page, the console shows this error: This page uses the non-standard “zoom” property. Instead, calc() should be used in the appropriate property values or “transform” together with “transform-origin: 0 0”. and refers to admin.php.
    Clicking on the linked admin.php then brings me to admin.php?page=wpbot which shows this message: Error: Incorrect contents fetched, please reload.
    Though reloading sometimes gets rid of the error message in admin.php, the settings still won’t load.

    The setting page loads for 5/6 sites – these are the ones where I didn’t do any customization. It just doesn’t load for the one where I changed the settings.

    Best regards

Viewing 3 replies - 1 through 3 (of 3 total)