Simon
Forum Replies Created
-
Forum: Reviews
In reply to: [CheckoutWC Lite] Fantastic plugin and supportThanks so much for the kind words @dilusionz ! I’m glad you’re enjoying our plugin, and even more glad you like our support.
Forum: Plugins
In reply to: [CheckoutWC Lite] Order Bump – ‘Equal to’ Rule not workingHey @juzzyjayy !
Thanks so much for all the detail here, it’s super helpful! As Order Bumps is part of our premium plugin features, and not the lite plugin on ww.wp.xz.cn, you’ll need to submit the query through your checkoutwc.com account instead.
The good news is that I’ve tested this locally based on the details you provided, I am seeing something similar on my test site too. I’ll pass this over to our engineering team to take a closer look at, but if you’d like to be kept in the loop then please do contact us through your premium account directly.
Cheers!
Forum: Reviews
In reply to: [CheckoutWC Lite] Insanely good free supportThanks so much for the kind words! We’re always happy to help, and it means a lot to know that it can sometimes make a difference.
If you have any further queries or questions, you know where to find us!
Forum: Plugins
In reply to: [CheckoutWC Lite] Incompatibility Issue with WooCommerce Checkout ManagerHey @djwilko12,
My name’s Simon from the CheckoutWC support team. Thanks for reaching out about this issue!
Typically CheckoutWC should work with most plugins out of the box, as it mimics the same behavior as the standard (non-blocks) WooCommerce checkout. However, every now and then, there can be conflicts with some plugins, especially if you’re using multi step checkout and the plugin is expecting a single page layout.
That said, we’re happy to take a closer look and see if it’s possible to find a workaround for you! Usually to do this we would require looking at the site directly, and sometimes asking for settings/screenshots. In order to do this in a more private fashion, could you email us at [email protected] or drop us a line on https://www.checkoutwc.com/support/ and mention this thread?
We can then take a closer look with you to see what we can find. If you’d prefer to carry on here instead, then no worries, just let me know!
Cheers,
Forum: Plugins
In reply to: [CheckoutWC Lite] Show step navigation on cart pageHey Prokops!
So sorry for missing this message in the forums. I’m glad we managed to get you all squared away from our help system though.
I’ll go ahead and resolve this now as I think you’re all set since we spoke earlier.
Cheers!
Forum: Plugins
In reply to: [CheckoutWC Lite] PHP Warning $post_type_slug inHey @sip24 ,
Simon here from the CheckoutWC engineering team, I’m happy to help. I took a look at the code and can see that it might throw that error if that property is not set.
I’ve added a tweak that should avoid this error logging in the future, though for now it shouldn’t effect the behavior of the plugin. The fix will be included in our next release, thanks so much for letting us know!
Is there anything else I can help you with today?
Cheers,
Forum: Plugins
In reply to: [Customizer for WooCommerce] Simple Products – Not WorkingHey there!
Thank you for contacting us about our WooCommerce Customizer plugin. I’m happy to help!
I gave this a quick go on my local test site and both options seem to be working okay so far, so I’d love to take a closer look at what might be going on here. Can you confirm for me that you’ve set new values for both options in the settings page at WooCommerce > Settings > Customizer?
IF so, would it be possible to let me know what you’re using so I can use those in my local testing, and would it also be possible to share a screenshot or URL of the pages that are working, and an example of a simple product that isn’t?
Cheers!
Simon.
Forum: Plugins
In reply to: [Custom Product Tabs Lite for WooCommerce] pull custom tab with shortcodeHey @lands23!
Thanks for getting back to us. The best place to start with your custom snippet would be to add a shortcode that receives a product_id or retrieves the post/product_id of the page it’s used on.
This is because our custom tab data is stored as product metadata, so you will need to grab the produce first. The meta key in question is then: “frs_woo_product_tabs” and this will contain an array with ‘title‘, ‘id‘, and ‘content‘ values.
Hopefully this puts you on the right track to being to integrate into Elementor! If you need further assistance with the custom development, I’d be happy to recommend some developers experienced with WooCommerce, just let me know.
Is there anything else I can help out with today?
Cheers,
Simon.
Hey @des79,
Fantastic work! Thanks so much for raising this issue to us, and solving it in one go!
You are right, it looks like with our latest release when we upgraded the Braintree SDK, we did not update the paymentMethods() function which was changed to be accessed as an attribute in the new SDK versions.
I’ve gone ahead and raised this as an issue for our developers who will look to get a fix out as soon as possible.
Thanks so much again for taking the time to report this to us, it’s very much appreciated! Is there anything else I can help out with in the meantime?
Cheers,
Simon.
Forum: Plugins
In reply to: [Braintree for WooCommerce Payment Gateway] recurring message in php_errorlogHey @keithhill1968,
Great stuff! Thanks for keeping me in the loop. If there’s anything else I can help with, or if they have any suggestions for us, please don’t hesitate to reach out!
Cheers,
Simon.
Forum: Plugins
In reply to: [Braintree for WooCommerce Payment Gateway] recurring message in php_errorlogHey @keithhill1968,
Thanks for confirming! Even without Apple Pay enabled, these functions would still be run by our plugin, as they check to see if Apple Pay should be added as an available gateway (in case it was enabled!).
Thanks for confirming you are running AfterPay on your site and that it was recently updated. I would recommend reaching out to their support team and sharing the stack trace you’ve shared with us. Hopefully, they’ll be able to add some preventative code to stop the error from being logged!
I’m sorry I can’t help directly, though I hope this was useful nonetheless. Is there anything else I can help out with today?
Cheers!
Simon.
Forum: Plugins
In reply to: [Braintree for WooCommerce Payment Gateway] recurring message in php_errorlogHi @keithhill1968,
Thanks for reaching out and thanks so much for sharing that log snippet, that’s very useful!
It looks like our Braintree Gateway is checking if Apple Pay should be initiated on ‘init’, which eventually works it’s way through the code to the External_Checkout code. Here it’s confirming what payment gateways are available by calling ‘woocommerce_available_payment_gateways‘ which the WC_Gateway_Afterpay then seems to jump onto.
Here, the Afterpay gateway looks to be calling the get_cart() function which is generating the error.
To confirm I’m reading this correctly, can you let me know if you’re also running the Afterpay gateway on your site? If so, has this only occurred since upgrading either Braintree or have you also upgraded Afterpay recently too?
Cheers!
Simon.
Hey @casalepress,
Apologies! I’m not sure what happened to the snippet, I’ve managed to duplicate the functionality, however, and am happy to share this with you.
As mentioned above, please make sure you understand how to add the snippets to your site (I personally like Code Snippets too!) and then you should be able to use: https://gist.github.com/199c785b5ef93c5091b7163aa9117a15#file-sv_braintree_credit_card_adjust_font_size_for_inputs-php
Could you give that a go and let me know if it does the trick?
Cheers!
Simon.
Forum: Plugins
In reply to: [Braintree for WooCommerce Payment Gateway] WooComerce BlocksHey @oxhey,
It has been a while since we heard from you, so I’m going to mark this topic as resolved.
If you’re still experiencing issues please take a look at our documentation for more information and create a new thread if you have further questions.
Thanks,
Simon.Forum: Plugins
In reply to: [Braintree for WooCommerce Payment Gateway] Card Verification Bug!Hey @develooperr,
It has been a long time since we heard from you, so I’m going to mark this topic as resolved.
If you’re still experiencing issues please take a look at our documentation for more information and create a new thread if you have further questions.
Cheers,
Simon