Simrandeep Singh
Forum Replies Created
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Forum: Plugins
In reply to: [Max Addons for Bricks Builder] crashes page in BuilderHi @razla
We are not facing this issue at our end and this issue is also not reported by anyone else so we need your website login details to check the issue and I am waiting for you to share it through our website contact form that I shared in my last message.
I will get the issue checked as soon as you send us the details.
Thanks for notifying us. I will still suggest you to submit it on our support page so that we can keep track of it 🙂
No, companies don’t sell them (atleast we didn’t sell our plugin to them). We sell from our website only.
These websites take benefit of GPL and start selling on their own without providing any support.
They are selling our plugin illegally without our permission and we don’t support plugin purchased from them. If you want any support for our pro version then you need to buy it from us.
You must always be careful while purchasing plugins from such sources. They might inject malicious code into the plugin that may hack your website. For saving few bucks, you are risking your website data.
Thank you
Thank you for writing to us.
Which widget are you talking about? If you are talking about the Advanced Menu widget, then please submit your support ticket here – https://powerpackelements.com/support/ because Advanced Menu is a part of the pro version of PowerPack plugin. Support for the free version is provided here as well as in our support system.
Thank you
Hi @ysintos
Thank you for writing to us.
You are right. The issue is because of the cache. Unfortunately, there is no solution for it. You can disable the cache for the page on which you are using the Random Image widget. This is the only solution that can help.
Let me know if you have any other queries.
Thank you
Thank you for writing to us.
Woo widgets are a part of the pro version of the PowerPack plugin. Please submit support ticket here for pro version – https://powerpackelements.com/support/
Thank you
Forum: Plugins
In reply to: [Max Addons for Bricks Builder] Crashes bricksbuilderHi @ellsweb
The update is just released. Please update the plugin to the latest version 1.3.3 to get the fix.
Thank you
Forum: Plugins
In reply to: [Max Addons for Bricks Builder] Crashes bricksbuilderHi @ellsweb
Yes, we are aware of the issue and it is already fixed. We will be releasing an update with the fix.
Thank you
Hi @dwdesign
Thank you for writing to us. We couldn’t reproduce the issue at our end. Visible Items option is working fine. Please submit your support ticket here https://powerpackelements.com/support/ along with your login details and we will check the issue on your site.
Thank you
The issue has been fixed in the latest version 2.5.3. Please update your plugin to get the fix.
Thanks
Hi @ivanverona1
I am marking this ticket as resolved because of inactivity. You can reopen it again if need the support 🙂
Thank you
I am marking this ticket as resolved because of inactivity. You can reopen it again if need the support 🙂
Thank you
I am marking this ticket as resolved because of inactivity. You can reopen it again if need the support 🙂
Thank you
Forum: Fixing WordPress
In reply to: Layout messed upHi @agus02
The issue seems to be coming from Elementor. You can try regenerating the CSS by going to Elementor -> Tools and click the button that says “Regenerate CSS & Data”. You can also try disabling all the options under Elementor -> Settings -> Experiments.