Forum Replies Created

Viewing 15 replies - 16 through 30 (of 121 total)
  • Plugin Author PieterC

    (@siteoptimo)

    Hi Detoner,

    We’ll look into this to see what the possibilities are. Are you using this Paypal express plugin?

    Regards,

    Pieter

    Plugin Author PieterC

    (@siteoptimo)

    @jdaniel, I see your issue has been resolved when checking your website. It would be cool if you would share what went wrong to help other users.

    @tinnyfusion, please make a new topic when you are facing a problem, it’s hard to answer and very messy for other users. To answer your 2 questions:

    1. Hidden select input:
    Could you provide us with some more details? Do you have a version of your site online? I bet it’s your theme that is hiding all fields at checkout to replace them with other styled fields.

    2. Asking the same question to the same user:
    We stopped showing the same field for several reasons:
    -No need to ‘annoy’ your customers several times for the same question. It drops conversions.
    -If they don’t fill in once, what would them let it fill in the next time?
    -We’re giving the choice of saving the referring source at the user profile, but also at the order itself. That makes it hard to check all previous orders in terms of performance.
    -We want to make a clean/lean plugin that ‘just works’. For us, asking the customer for a referring source each time again, it would be like asking their name over and over. If you really want to know, the answer is indeed to make it required.

    @all:
    We’re open to changes that would make everything better, but it must have use for a lot of users. If you’re also a user needing the admin option Tinnyfusion is suggesting , give a heads up for this feature or make an issue on our Github repository for it. If enough people really want it, we’d probably implement it.
    If it’s a custom solution or feature that is needed, we’re open for any (paid) customisations. In that case you can contact us here.

    Regards,

    Pieter

    Plugin Author PieterC

    (@siteoptimo)

    Hi tinnyfusion,

    A rightclick > inspect element will show that we already gave the select field a custom id: “wchau_source”.

    You can style everything with that id.

    The looks of it are all depending on the template you’re using. Good templates will automaticly style it like the other fields.

    If it’s not styled, you could use custom CSS. Adding CSS from the admin is a bit too far from our scope.

    There are multiple options:
    1. If you’re writing your own theme, you can style it already
    2. If you’re using an existing/bought theme, most of them already have an add custom css functionality.
    3. There are also tons of plugins that add this functionality.

    Regards,

    Pieter

    Plugin Author PieterC

    (@siteoptimo)

    Hello bling007,

    Now that we’ve tackled your issue.

    In this commit we added the “wcp_phone_number” filter. If you hook into that filter, you can change and alter the phone number however you like, before we send the text message.

    Good luck,

    Koen

    Plugin Author PieterC

    (@siteoptimo)

    Hello bling007,

    We’ll look into the phone number validation part. As for the fatal error you’re encountering, is it okay for you to discuss this in the GitHub issue you created?

    Thanks,

    Koen

    Plugin Author PieterC

    (@siteoptimo)

    Hello John,

    We have made a minor change to the plugin (please update to version 1.5.1), allowing public access to the classes we use. As a result of that, you can now do the following:

    add_action( 'init', function () {
    	$wooCommerce_HearAboutUs = WooCommerce_HearAboutUs::instance();
    	remove_action( 'woocommerce_after_order_notes', array( $wooCommerce_HearAboutUs->customField, 'display_field' ) );
    	add_action( 'woocommerce_after_checkout_registration_form', array( $wooCommerce_HearAboutUs->customField, 'display_field' ) );
    }, 20 );

    This effectively changes the location of the “hear about us” field.

    I hope this solves your problem.

    Regards,

    Koen

    Plugin Author PieterC

    (@siteoptimo)

    Hi John,

    We’ll look into it tomorrow morning (09 AM CET).
    (Sick kid to take care of for now)

    Regards

    Pieter

    Hi Rohallah,

    That’s why I pick a standard theme as a second theme that comes with regular updates. No real security issues there.

    Hi Allan,

    Are you talking about WordPress.com or ww.wp.xz.cn? The ww.wp.xz.cn mail arives without any problems here.

    Pieter

    Hi Dogmatix,

    It doesn’t really matter which one. I always keep one default theme (2015) as a backup solution. The other ones are easily deleted. I delete the others because of three reasons:

    1. Tidyness
    It’s cleaner to not have a huge inventory of themes.

    2. Security
    Not all themes are that secure. If you don’t need them, remove them.

    3. Hosting
    There’s no need to have more than two themes, so that’s a few megabytes saved. 🙂

    Regards!

    Plugin Author PieterC

    (@siteoptimo)

    Hi John,

    Thank your for using our plugin (and giving feedback).

    We’ve debated interally about the position of the field at the design phase of the plugin. We decided to position it right under the ‘order notes’, since that’s the most logical place. It has nothing to do with payment or addresses and every theme has it’s own variation of positioning the elements.

    You’re the first to ask, but I can imagine that in some situations it could come in handy to move the field.

    We’re willing to look into this feature and will be putting it on or “maybe”-list for our next release. Are there any other users who think this would come in handy? We welcome to bump this topic.

    So for now, it’s not a yes yet, but a maybe, depending on how much time we can spend on it the coming months. (a better way of reporting is higher on our todo-list)

    Regards,

    Pieter

    Plugin Author PieterC

    (@siteoptimo)

    Hi Sudeys,

    Could you give us some more information? Do you also see a blank page? If yes, where?

    What’s theme are you using? What version of WooCOmmerce? What version of WordPress…?

    Regards,

    Pieter

    Plugin Author PieterC

    (@siteoptimo)

    Hi beneppard,

    First of all, thank you for your kind words. It also looks great on the code end btw ;).

    Reporting is high on our todo list, but as mentioned before by goto10 you could a temporary workaround to export all data.

    We’re planning to integrate it on the reporting page of WooCommerce to make some nice analytics, but this takes time. We’re planning to make a 2.X release before june.

    Regards,

    Pieter

    Plugin Author PieterC

    (@siteoptimo)

    Hi Madymadhu6,

    Could you please tell us why you would want that? Semanticly this is better to put with the rest of the contact details in checkout.
    I cannot see any value of adding this information in the cart at this time. We are open to new features, but it must have a use for a lot of our users.

    Regards,
    Pieter

    PS: If this would be indeed a specific need, we can also fulfill it as custom (paid) development. Contact us here.

    Plugin Author PieterC

    (@siteoptimo)

    Take your time. 🙂

Viewing 15 replies - 16 through 30 (of 121 total)