Gerard Blanco
Forum Replies Created
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Forum: Plugins
In reply to: [Enable Media Replace] problem with SVGHi there,
Thanks for reporting this. We’ve tried to reproduce the issue on our side, but we weren’t able to — when uploading a new SVG file with different dimensions, the metadata updates correctly.
Could you please try again after temporarily deactivating all other plugins except Enable Media Replace and WP SVG Images, and then test the replacement process once more?
If that doesn’t work, could you please send us a screen recording so we can see what exactly is happening from your side?
Thank you!
Hi there,
Thank you for your detailed report and for taking the time to share your analysis and proposed fix — we really appreciate the effort you’ve put into documenting this.
After reviewing this internally with our development team, we’ve confirmed that the current behavior is intentional. Even when using the “Just replace the file” option, a database check is still required because the new file may have a different aspect ratio or dimensions, which can change the automatically generated thumbnail sizes (e.g., medium, large, medium-large). These variations are often referenced in post content, so the database scan ensures that those references remain consistent and valid after replacement.
Because of this, skipping the scan entirely could lead to mismatched or missing images in posts on many setups, so this isn’t something we can change at this time.
Kind regards,
The ShortPixel TeamThank you, Grant, for your awesome review! We’re happy that you are happy 🙂
Forum: Plugins
In reply to: [Enable Media Replace] PHP warning whenever I replace an imageHi halshaky,
When the plugin replaces the path of the old images with the new path, several things need to be checked. For a faulty website, it’s possible that the end result of the source image path is a directory (i.e. the image metadata is empty, corrupted or something else caused by other plugins). Let’s imagine the source was
/var/www/site/wp-content/uploads/2024/05, in which case all images in that directory would be replaced with the new image, and that would corrupt a lot of post content.To prevent this, we check if something exists that shouldn’t exist, and if that’s the case, we abort the process. On
basedir-sensitive websites, however, this leads to abasedirwarning, because the correct input here should be a relative and not a full path. In any case, don’t worry, it’s just a warning and not an error.I hope that clarifies the matter 🙂
Best,
Forum: Plugins
In reply to: [Enable Media Replace] Bricks Builder compatibility: still not fixed?Hi Lbch,
No problem, we completely understand that. The Bricks Builder integration issue is already on our to-do list and we want to address it as soon as possible, but as you can imagine, developing and supporting a free plugin takes a lot of time, effort, and money.
As I mentioned, any contributions you can make are greatly appreciated: https://github.com/short-pixel-optimizer/enable-media-replace.
Thank you!
Forum: Reviews
In reply to: [Enable Media Replace] Has major Bricks Builder integration issueHi there,
Thanks for taking the time to share your feedback.
The Bricks Builder integration issue is already on our to-do list and we want to address it as soon as possible, but as you can imagine, developing and supporting a free plugin takes a lot of time, effort, and money. We understand your frustration, but just leaving a bad review doesn’t help us figure out what could be the problem, and it surely doesn’t help others who could have benefited from having a fix.
Since this is a free plugin, any contributions from the community are greatly appreciated. If you happen to find a solution or workaround, feel free to submit a pull request here: https://github.com/short-pixel-optimizer/enable-media-replace.
We genuinely value your input, and we’ll continue doing our best to improve the plugin for everyone.
Thank you.
Hi there!
Unfortunately it is not possible to assign various maximum sizes, but you can set an overall maximum size: https://shortpixel.com/knowledge-base/article/can-shortpixel-automatically-resize-new-image-uploads/
Regarding the backups, you just need to enable the relevant option. It’s located on Settings > ShortPixel > Processing > Backup Originals.
I hope that helps!
Hi thedeafjoe,
First of all, can you confirm you have the latest version of the plugin? It should be 1.0.4.
Assuming you have the latest version, could you go to your Media Library and see what these 5 remaining elements are? If you could send us some screenshots, including the URL of the images, that would be useful.
Thank you!
No worries, thedeafjoe!
Hi thedeafjoe!
There could be many reasons why this is happening. First of all, could you please make sure you have the latest plugin version? It should be 6.3.3.
Could you also take a look at the following article? Most of our customers are able to fix the issue by themselves with it: https://shortpixel.com/knowledge-base/article/why-some-of-the-images-and-or-thumbnails-cannot-be-optimized/
Let me know if you have any questions 🙂
Hi Jianping,
Your screenshot (JPG, 34 KB) shows the optimized JPG, not the original. You can also see that its size was reduced by 41.83% and that two WebP images were created, corresponding to one or more of the thumbnails and/or the full-size image. As for the question “Why weren’t more WebP images created?”, the answer is that sometimes the WebP file is intentionally not generated. Details here: https://shortpixel.com/knowledge-base/article/why-is-my-image-not-converted-to-webp/
I hope that helps!
Hi Jianping,
I have tried option 2 without using your CDN, and it did not change the original image.https://prnt.sc/-Pfjd5QkbL9m
What do you mean by “it did not change the original image”? Could you please explain exactly what you see and what you expect to see?
However, it is displayed like this on the picture details page, and the above format remains unchanged.https://prnt.sc/Jncjm9CkDNNT
Here there are two things you need to take into account:
- You will not see the WebP format on the backend. The WebP format is only displayed to your visitors.
- Sometimes, the WebP file is not created on purpose. Here you have why: https://shortpixel.com/knowledge-base/article/why-is-my-image-not-converted-to-webp/
Cheers!
Hi Jianping!
Restoring your images is an easy process luckily 🙂 You can just follow these instructions: https://shortpixel.com/knowledge-base/article/can-i-restore-my-images-what-happens-with-the-originals/
As for WebP, you just need to follow these steps: https://kb.shortpixel.com/knowledge-base/article/how-to-serve-webp-files-using-spio/
I hope that helps!
Hi supamike!
The images are downloaded directly from ChatGPT, therefore I would recommend you making sure that your host or your website allows ChatGPT. We’ll try to find out which IPs need to be whitelisted and update this post as soon as we do. If you manage to whitelist it before us, let us know too! 🙂
Best,
Forum: Plugins
In reply to: [Enable Media Replace] Error when replacing image since update to 6.8.2Hi R!
This error happens when the security check (nonce) for the replacement request has expired or isn’t getting through correctly. It can be caused by:
- Leaving the replacement form open too long before clicking replace.
- Caching or security tools altering the request.
- The server taking too long to finish the upload.
Here are a few things you can try:
- Refresh the Media Library page just before replacing the file.
- Temporarily turn off caching or security plugins to test.
- Check your PHP settings (
max_execution_timeandupload_max_filesize) so uploads don’t time out. - Make sure both WordPress and Enable Media Replace are fully updated.
If the problem still happens after testing in a clean setup, it’s most likely coming from the server environment rather than the plugin itself, so I would suggest getting in touch with them, as there’s not much we can do from our side unfortunately 🙁
Thank you!