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  • Plugin Author sliverwareapps

    (@sliverwareapps)

    Very sorry for the delayed response, please accept our apologies.

    I have investigated the issue on your site and I can see that there appears to be a permissions issue that is causing the problem. For some reason your site is not allowing access to the file:

    http://ourcelebratedmoments.com/wp-content/plugins/gift-registry/js/jquery.cookie.js?ver=3.5.1

    Specifically, when I attempt to access this page directly, I am getting:

    Error 406 – Not Acceptable

    An error has occurred. Generally a 406 error is caused because a request has been blocked by Mod Security. If you believe that your request has been blocked by mistake please contact the web site owner.

    This is a general indication that there is something in your web server’s configuration that is causing the issue. At this point our recommendation is that you reach out to your web hosting provider with this information. Otherwise we would need admin access to not only your wordpress website but also your web hosting server.

    To be clear, this does not appear to be an issue with the plugin but rather a problem with the hosting server. IE, it is not something we can fix without direct access (FTP or SSH) access to the hosting server. If you would like to have your hosting company reach out to us for assistance, please do not hesitate to have them send an email to [email protected]. Additionally, this problem would lead directly to the errors you listed above from the script debugger.

    Again, I apologize for this inconvenience but if there is anything we can do to provide further information we will be happy to assist.

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