sloftin
Forum Replies Created
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Update: if I unset $wp->query_vars[‘s’] in class-admin-tickets-list.php, function parse_request:
=====
public function parse_request() {global $wp;
$fields = $this->get_custom_fields();
unset($wp->query_vars[‘s’]);// Map query vars to their keys, or get them if endpoints are not
=====…it temporarily fixes the problem.
Scott
So, playing with this some more, here is some additional infor for you:
– default URL to look at tickets in wp-admin is /wp-damin/edit.php?post_type=ticket, which has the correct initial ticket display
– simply changing the status from “OPEN” to “All States” and clicking “filter”, the URL becomes /wp-admin/edit.php?s&post_status=any&post_type=ticket&action=-1&m=0&status=any&assignee&author&id&filter_action=Filter&paged=1&action2=-1 and shows the problem
– modifying the default URL to be /wp-admin/edit.php?post_type=ticket&status=all has the correct display** I also noticed that the first parameter when filtering is “?s” with no argument…if this is removed, the filtered URL works.
Hope this helps.
ScottI believe it was 4.0.3, based on the backup I have.
Thanks!
ScottI don’t remember what we were upgrading from, but it hasn’t been upgraded in at least 6 months. We are running PHP v.7.0.21, which is what we were running prior to the plug-in upgrade this weekend.
Thanks!
Scott