Smambo

Ipstenu: I did that. The results are posted above in two posts. I was unable to figure out how to check in Mozilla as the new version does not show an “error console” as indicated in the link you provided. The “DOM 7011” has be confused on what to do. Thanks in advance for any help on the errors you can give me.

I did not get the jetpack error the last time I went to dashboard, but when I first signed in I got it. I still have the debug=true code in the wp-config file.

I spoke to the company about it several times while trying to resolve a backup problem. They were not familiar with the visual editor problem and suggested I subscribe to their WP experts service for a fee. I may have to go that route if the rest of this doesn’t work.

I just deleted and reloaded the wp-admin folder again and it did not help.

Here is another code I got today and once yesterday.
In the post.php file line 504 and 505 it calls to switchEditors and give this error:
‘switchEditors’ is undefined

At the top of the dashboard I also get this:
Notice: Undefined index: QUERY_STRING in /hermes/bosoraweb114/b2945/ipg.charl2/wp-content/plugins/jetpack/class.jetpack.php on line 2406

When I click on the “help” button I get this error:
SCRIPT1006: Expected ‘)’
File: load-scripts.php, Line: 47, Column: 80

When I click on the “add media” button I get this:
SCRIPT1006: Expected ‘)’
File: load-scripts.php, Line: 88, Column: 410

I also noticed that even after I deactivated WP Edit, the buttons still show up.

I was using IE11 with the problem occurring. I did the debug and here are the errors I got.
DOM7011: The code on this page disabled back and forward caching. For more information, see: http://go.microsoft.com/fwlink/?LinkID=291337
File: post.php
HTML1300: Navigation occurred.
File: post.php
HTML1116: X-UA-Compatible META tag (‘IE=edge’) ignored because of earlier X-UA-Compatible META tag (‘IE=edge’).
File: post.php
SCRIPT1006: Expected ‘)’
File: load-scripts.php, Line: 88, Column: 410
SCRIPT5009: ‘Backbone’ is undefined
File: notes-common-v2.js, Line: 32, Column: 32
SCRIPT5009: ‘_’ is undefined
File: admin-bar-v2.js, Line: 2, Column: 38

I tried Firefox and the first time it ran the Visual editor worked, but when I tried to add new page it would not work. I went back to the original page that worked and it no longer worked. In Firefox 34 it does not have an “error console”. What do I use to find the errors?

I completed all that already with no change. I reinstalled WP as you told me to, keeping the wp-config file and WP-content folder. I signed into the dashboard and it was still not working. I tried activating some of the plugins to see if that would work (see above when I reactivated them all, and that did not help so I deactivated all of them again and tried the 2014 theme, again, and it still didn’t work. I tried activating the plugins in 2014 and it did not work. I again deactivated them , went back to Aspen, and then reactivated them again. The site is working with what I have up there but I just cannot make any changes with visual editor and the buttons I indicated before. By reactivating the plugins at least the web site is showing the pages as I had them before, rather than a disorganized mess, while I am not busy elsewhere.

OK. I did that and still no visual editor. “Add media” button and “help” link doesn’t work either. I exported the content to a file. Should I try a complete new install and then import the file? Will 4.1 be of use?

Will I lose my customization? Such as columns that are available in Aspen? I will have to do it later as I do not have time to correct it if something goes wrong now.