sonja1960

Yes, I know, but I thought it is not worth it to react to it again. The essence is that I am being called a liar and someone who edits mail to equalize. That is called slander with us. So basically I can sue you for a judge for that, but we will not do that, do we? Unless you want to make it happen. After all, I will never, never, ever commit falsification in writing in order to find my equal.

Hi Jay,

I am very surprised by your (late, final) reaction.
Before you accuse me of things that are not true, I like to tell my side about the story. Fortunately, I kept all e-mail from our correspondence and I will be happy to share it here.

I had problems with the layout of your plugin and we have e-mailed a number of times about this. This was, according to you, caused by the way in which Jupiter Theme deals with the css code. The codes you offered did not work. I did thank you all time for your help.
Incidentally, you have twice offered something that does not work, but I always remain polite. An award seems to me an exaggeration for this. I have never changed the template. In fact, I still work with it.

I had solved this by myself but had more questions about the future and the possibilities of our website. Since we are working on a big project, paying would never be a problem because we know we have to invest. You came, unexpectedly and not asked with the following email:

10 / 25-2018 Quote: “Hi Sonja,

Sorry to hear Codeable was not a good experience. I’ll have a better understanding of them and let the higher ups know people are being let down.

The 25000 to 40000 was in what currency? That can not be US Dollars because I can not image the $ 3,000 for the inventory pieces.

Regardless, I’m glad you ran into Car Demon.

You wanna beta test some add-ons and help me understand the European market better?

I’ll give you a temporary admin login I’ll just upload them for you and help you get things setup.

Normally we offer to estimate and write up a project scope, etc. etc. – but we’re on the job or releasing some new tools and updates. both large inventories and a market area where my personal knowledge is rather thin.

If this is acceptable then for security purposes we ask that you do not send an existing login.

Kindly use CarDemonSupport for the username and [email protected] for the email address.

We’ll also need a file of the inventory you’re wanting to import. If you can send that we can make sure there are not any issues with it.

We’ll try to log in as quickly as possible but please allow 24-48 hours after sending a log to your site.

Thanks,
-Jay C. Mail
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11 / 25-2018 I have answered this email immediately that I am happy with the help but have no file, that I have put everything ready and I have given you the log in codes for the requested login.

On the 27th I asked when you think to log into the site so that we are not busy at the same time.
I did not receive a response to this.

On the 30th I said that if you do nothing with the log-in I remove it again and that I do not understand that there is no reaction …

From this email exchange it is impossible to get the impression that I am a customer who wants free help and expects people to work for me on weekends. I would never ask that, and for working software I am well aware that it requires payment. In fact, I was already orienting myself on the other products you offered, not free.
The fact that you came up with a proposal had surprised me very positively and that is why my disappointment, that I never heard anything after your last mail, was even bigger and was at odds with the compliments about your support on this site. Now that I had this bad experience, it seemed reasonable to share it too.

Maybe you are more careful with promises and offers next time. You might have helped us fine (paid) for a large and beautiful project.
Sincerely,
Sonja