Hey wfpeter,
I believe you must be super busy, yet I am just following you to check if you got a chance to look for the solution I asked for in the previous message.
Please let me know if there is anything that I need to clarify or if you have any questions.
Thanks.
Hi wfpeter,
Thanks for your answer and help on this.
You are right, that is a staging environment in WPE. Now I just sent a new report to the same email from the live/production environment.
I hope now you can communicate to our website.
Thanks again for your valuable help.
Update:
Diagnostic report has been sent successfully.