John Gerritse
Forum Replies Created
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I’ve been tinkering a bit with it, but haven’t resolved it yet. Clean login is enabled. I don’t use a cache plugin.
The only place where logging in doesn’t work, but used to, is the page I created for customer logins using the
[woocommerce_my_account]shortcode. Logging in through the default wordpress login page does work.That at least narrows it down.
I did a little more testing, but when reverting my website to a version just before the upgrade, when still using version 5.4.02, I have the same issue. I’ll run a copy of my webshop in a dev environment to try and figure out what is causing the issue. If I learn anything useful, I’ll post it here.
I just tested the plugin with only these plugins activated:
Bulk Edit Upsells and Cross-Sells for WooCommerce door SaffireTech – 2.0.3
CookieYes | GDPR Cookie Consent door CookieYes – 3.0.8
Kadence Blocks – Gutenberg Blocks for Page Builder Features door Kadence WP 3.0.27
Kadence Starter templates door Kadence WP – 1.2.19
Mollie Payments for WooCommerce door Mollie – 7.3.5
WooCommerce Blocks door Automattic – 9.8.2
WooCommerce door Automattic – 7.5.1Still the cryptic “Some Error Occurred” when I add a product to a cross-sell or upsell.
Unfortunately, the issue currently still persists (version 2.0.3).
WooCommerce 7.5.1.
WordPress 6.1.1I suspect the root cause is some of my other plugins, so I’ll try to figure out which one in my dev environment.
1. Simple product, like 99% of our proucts.
2. I tried several products in several categories and several ways to select and edit them, like by product name or tag. None worked, all resulted in the same error.
3. All edited products where published, none where drafts.
4. Here goes:### WordPress Environment ### WordPress address (URL): https://sorpresashop.nl Site address (URL): https://sorpresashop.nl WC Version: 7.0.1 REST API Version: ✔ 7.0.1 WC Blocks Version: ✔ 8.8.2 Action Scheduler Version: ✔ 3.5.2 Log Directory Writable: ✔ WP Version: 6.1 WP Multisite: – WP Memory Limit: 1 GB WP Debug Mode: – WP Cron: ✔ Language: nl_NL External object cache: – ### Server Environment ### Server Info: Apache/2 PHP Version: 8.1.10 PHP Post Max Size: 1 GB PHP Time Limit: 36000 PHP Max Input Vars: 100000 cURL Version: 7.74.0 OpenSSL/1.1.1n SUHOSIN Installed: – MySQL Version: 10.6.9-MariaDB Max Upload Size: 999 MB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ✔ DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post: ✔ Remote Get: ✔ ### Database ### WC Database Version: 7.0.1 WC Database Prefix: wp_ Totale database grootte: 51.56MB Database gegevens grootte: 41.10MB Database index grootte: 10.46MB wp_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_actionscheduler_actions: Data: 1.02MB + Index: 1.03MB + Engine InnoDB wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_actionscheduler_logs: Data: 1.52MB + Index: 0.47MB + Engine InnoDB wp_atum_order_itemmeta: Data: 0.06MB + Index: 0.03MB + Engine InnoDB wp_atum_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_atum_product_data: Data: 0.14MB + Index: 0.08MB + Engine InnoDB wp_cli_cookie_scan: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_cli_cookie_scan_categories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_cli_cookie_scan_cookies: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_cli_cookie_scan_url: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_cli_scripts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_commentmeta: Data: 0.05MB + Index: 0.03MB + Engine InnoDB wp_comments: Data: 0.05MB + Index: 0.09MB + Engine InnoDB wp_fbv: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_fbv_attachment_folder: Data: 0.08MB + Index: 0.00MB + Engine InnoDB wp_fw_items: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_fw_lists: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_fw_users: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_mollie_pending_payment: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_options: Data: 20.42MB + Index: 0.20MB + Engine InnoDB wp_postmeta: Data: 9.52MB + Index: 5.03MB + Engine InnoDB wp_posts: Data: 4.47MB + Index: 0.56MB + Engine InnoDB wp_rank_math_analytics_gsc: Data: 0.11MB + Index: 0.16MB + Engine InnoDB wp_rank_math_analytics_inspections: Data: 0.16MB + Index: 0.14MB + Engine InnoDB wp_rank_math_analytics_objects: Data: 0.11MB + Index: 0.05MB + Engine InnoDB wp_rank_math_internal_links: Data: 0.05MB + Index: 0.02MB + Engine InnoDB wp_rank_math_internal_meta: Data: 0.06MB + Index: 0.00MB + Engine InnoDB wp_redirection_404: Data: 1.02MB + Index: 0.19MB + Engine InnoDB wp_redirection_groups: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_redirection_items: Data: 0.02MB + Index: 0.09MB + Engine InnoDB wp_redirection_logs: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_smush_dir_images: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_snippets: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_termmeta: Data: 0.08MB + Index: 0.09MB + Engine InnoDB wp_terms: Data: 0.05MB + Index: 0.03MB + Engine InnoDB wp_term_relationships: Data: 0.45MB + Index: 0.36MB + Engine InnoDB wp_term_taxonomy: Data: 0.06MB + Index: 0.03MB + Engine InnoDB wp_usermeta: Data: 0.06MB + Index: 0.03MB + Engine InnoDB wp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_wcpdf_invoice_number: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wcpdf_packing_slip_number: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wc_admin_notes: Data: 0.05MB + Index: 0.00MB + Engine InnoDB wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_product_attributes_lookup: Data: 0.42MB + Index: 0.47MB + Engine InnoDB wp_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wc_product_meta_lookup: Data: 0.11MB + Index: 0.19MB + Engine InnoDB wp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_webwinkelkeur_invite_error: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wt_iew_action_history: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wt_iew_mapping_template: Data: 0.02MB + Index: 0.00MB + Engine InnoDB ### Post Type Counts ### attachment: 1573 atum_purchase_order: 3 atum_supplier: 17 cookielawinfo: 7 nav_menu_item: 13 oembed_cache: 5 page: 24 post: 1 product: 853 product_variation: 40 revision: 286 shop_coupon: 3 shop_order: 3 wp_global_styles: 1 yith_wcan_preset: 2 yith-wcbm-badge: 2 ### Security ### Secure connection (HTTPS): ✔ Hide errors from visitors: ✔ ### Active Plugins (31) ### Smart Custom 404 error page [404page]: door Peter Raschendorfer – 11.4.2 ATUM Voorraadbeheer voor WooCommerce: door Stock Management Labs ™ – 1.9.23.1 Autoptimize: door Frank Goossens (futtta) – 3.1.3 Bulk Edit Upsells and Cross-Sells for WooCommerce: door SaffireTech – 2.0.0 Code Snippets: door Code Snippets Pro – 3.2.1 CookieYes | GDPR Cookie Consent: door CookieYes – 3.0.4 Disable Bloat for WordPress & WooCommerce: door Disable Bloat – 3.0.3 Enable Media Replace: door ShortPixel – 4.0.0 FileBird Lite: door Ninja Team – 5.0.8 Flexible Checkout Fields: door WP Desk – 3.4.3 Hide My WP Ghost Lite: door WPPlugins - WordPress Security Plugins – 5.0.17 Kadence Blocks – Gutenberg Blocks for Page Builder Features: door Kadence WP – 2.4.18 Kadence Starter Templates: door Kadence WP – 1.2.16 Limit Login Attempts Reloaded: door Limit Login Attempts Reloaded – 2.25.8 Mollie-betalingen voor WooCommerce: door Mollie – 7.3.3 Perfect Brands for WooCommerce: door QuadLayers – 2.2.5 Redirection: door John Godley – 5.3.4 Sassy Social Share: door Team Heateor – 3.3.43 Rank Math SEO: door Rank Math – 1.0.101 Stop Spammers: door Trumani – 2022.5 CTX Feed: door WebAppick – 4.5.7 WebP Express: door Bjørn Rosell – 0.25.5 WebwinkelKeur: door Albert Peschar – 3.18 WooCommerce Blocks: door Automattic – 8.8.2 Return Refund and Exchange for WooCommerce: door WP Swings – 4.0.7 PDF Invoices & Packing Slips for WooCommerce: door WP Overnight – 3.2.3 WooCommerce: door Automattic – 7.0.1 Smush: door WPMU DEV – 3.12.3 WP Super Cache: door Automattic – 1.9.1 YITH WooCommerce Ajax Product Filter: door YITH – 4.15.0 YITH WooCommerce Badge Management: door YITH – 2.10.0 ### Inactive Plugins (5) ### Flexible Wishlist: door WP Desk – 1.1.4 Google Analytics for WordPress by MonsterInsights: door MonsterInsights – 8.9.1 Kadence WooCommerce Email Designer: door Kadence WP – 1.5.7 MainWP Child: door MainWP – 4.2.6 WPForms Lite: door WPForms – 1.7.7.2 ### Dropin Plugins (1) ### advanced-cache.php: advanced-cache.php ### Must Use Plugins (1) ### WordPress automation by Installatron: door – ### Settings ### API Enabled: – Force SSL: – Currency: EUR (€) Currency Position: left_space Thousand Separator: . Decimal Separator: , Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: – Enforce Approved Product Download Directories: – ### WC Pages ### Winkelbasis: #6 - /winkel/ Winkelwagen: #7 - /winkelwagen/ Afrekenen: #8 - /afrekenen/ Mijn account: #9 - /mijn-account/ Algemene voorwaarden: #13 - /algemene-voorwaarden/ ### Theme ### Name: Kadence Version: 1.1.30 (update naar versie 1.1.31 is beschikbaar) Author URL: https://www.kadencewp.com/ Child Theme: ❌ – Als je wijzigingen aanbrengt in WooCommerce of in een hoofdthema dat je niet zelf gebouwd hebt raden we het gebruik van een sub-thema aan. Zie: Hoe maak je een sub-thema WooCommerce Support: ✔ ### Templates ### Overrides: – ### Admin ### Enabled Features: activity-panels analytics coupons customer-effort-score-tracks experimental-products-task experimental-import-products-task experimental-fashion-sample-products experimental-product-tour shipping-smart-defaults shipping-setting-tour homescreen marketing multichannel-marketing mobile-app-banner navigation onboarding onboarding-tasks remote-inbox-notifications remote-free-extensions payment-gateway-suggestions shipping-label-banner subscriptions store-alerts transient-notices woo-mobile-welcome wc-pay-promotion wc-pay-welcome-page Disabled Features: minified-js new-product-management-experience settings Daily Cron: ✔ Next scheduled: 2022-11-04 12:57:07 +01:00 Options: ✔ Notes: 40 Onboarding: completed ### Action Scheduler ### Complete: 2.571 Oldest: 2022-10-05 20:06:08 +0200 Newest: 2022-11-03 17:49:41 +0100 Failed: 2 Oldest: 2022-09-14 21:32:08 +0200 Newest: 2022-09-14 21:32:08 +0200 Pending: 5 Oldest: 2022-11-04 02:00:09 +0100 Newest: 2022-11-15 01:05:24 +0100 ### Status report information ### Generated at: 2022-11-03 18:43:38 +01:00Browser: Vivaldi 5.5.2805.35 / Chrome 106.0.5249.113
Screenshots:
https://www.dropbox.com/s/xz765k07n0hvhs0/upsells-crosssells-issue_2_1.jpg
https://www.dropbox.com/s/778qzncy8vsjtvp/upsells-crosssells-issue_2_2.jpg
https://www.dropbox.com/s/cvfq26a80kotel4/upsells-crosssells-issue_2_3.jpgI have no idea why, but version 2.0.0 works perfectly. I can use the plugin again.
Thanks for creating and maintaining such a wonderful little time-saver.
Here is a screenshot of the issue: https://www.dropbox.com/s/256p398v35mub36/upsells-crosssells-issue.jpg
My browser is Vivaldi 5.4.2753.33, which uses the same engine as Chrome (without all the Google crap). I’m seeing the same issue with Firefox 104.x.
I do have a number of plugins installed, but none that are used to edit upsells and crosssells.
WordPress is version 6.0.2 and WooCommerce is 6.8.2.